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Grand Hotel Melbourne - MGallery Collection

#64 of 156 Hotels in Melbourne
Certificate of Excellence
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Grand Hotel Melbourne - MGallery Collection
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1,457 Reviews from our TripAdvisor Community

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Showing 1,430: English reviews
Wodonga, Australia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My young granddaughter and I stayed as part of our visit to Melbourne to see Matilda. The hotel is excellently located (we travelled by train to Melbourne) - close to transport and sightseeing. Our room was huge - a very comfortable bed and good sized bathroom. The kitchenette would have been handy had we wanted to cook. The breakfast (included... More 

Helpful?
Thank Juliehind
Victoria
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was very good, the bed wonderful, however proximity to the rail system caused it to be noisy. The location otherwise is wonderful: adjacent to Southern Cross Rail Station, the City Express Airport connection bus, and tram lines which take you anywhere you wish to go in the city. South Bank, with its many and varied restaurants is a... More 

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Thank mcdx2
Sydney, Australia
Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is the old railway offices building, and the grand hallways, and high ceilings were an instant hit. I was in one of the 1 bedroom deluxe rooms. It's a loft style room, with the bedroom upstairs over looking the rest of the room. The room was clean, and heaps of space. And then it came to go to... More 

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Thank wanderingaussie-adam
Melbourne, Australia
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This Grand old hotel has fallen over since the new owners have taken over. Dirty reception area, lift and was still there on check out. Unfriendly staff. When I rang reception to tell them the remote for the tv wasn't working was told I can get up and change channels manually. They tried to charge us for vallet parking but... More 

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1 Thank rodders122
singapore
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were upgraded to a one bedroom apartment when our son decide to join us from Sydney. We paid $ 55 aus extra for a folding bed and was placed at a corner in a big living room while the other king bed with toilet were upstair. Check in were in order , front receptionist were very helpful and pleasant... More 

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Thank jooei
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a great old world style hotel, excellent location walking distance to many great restaurants and the Casino, service is excellent all the staff always strive to please you, rooms are great with lots of space, I would recommend this hotel to anyone.

Review collected in partnership with Accorhotels.com

Helpful?
Thank lorryg390
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was just WOW!!! From the reception service to the room - WOW. Great Location, Great Service and Fabulous spacious rooms. The rooms were so big and comfortable. They had everything that you required. A home away from home. Very quiet and so close to everything. I would recommend this hotel for Business, Families or Couples. They accommodate for... More 

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Thank Melissa B
Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel did not serve up any first great impressions...drive way was dirty, window boxes with dead plants, staff seated at their desks and not making eye contact when you enter and a dirty main lift. Rooms were large and nicely decorated but the noise from the all night trains on Friday was overbearing. Would never stay here again.

Helpful?
1 Thank Rosanna806
Busselton, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Some concern on approaching entrance, concealed at the side of the hotel near the railway line. Once in Yr room, you don't hear a thing. Very friendly mature concierge met us and checkin was efficient, friendly and quick. Our room was spotless and well appointed. The food is superb. The Grand is a wee bit tired, but you forgive her... More 

Helpful?
Thank angusclose
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago

An old public sector building converted to a modern hotel, right in teh heart of Melboure, with good promixity to major transport hubs. Coupled with lovely dinning room serving a good slection for breakfast..

Review collected in partnership with Accorhotels.com

Helpful?
Thank Arno_franz01
Questions? Get answers from hotel staff and past guests. Ask a question

585 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 

Additional Information about Grand Hotel Melbourne - MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range: $124 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Melbourne - MGallery Collection 4.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne
Hotel Style:
#36 Business Hotel in Melbourne
#38 Romantic Hotel in Melbourne
#49 Family Hotel in Melbourne
#61 Luxury Hotel in Melbourne
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