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33 Spencer St, Melbourne, Victoria 3000 Australia
Lowest prices for your stay
$202
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Free cancellation until 06/11/22
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$202
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Free cancellation until 06/11/22
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Traveler (607)
Room & Suite (389)
Dining (32)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Melbourne
Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 169 in Melbourne
Location
4.6
Cleanliness
4.3
Service
4.3
Value
4.2
Travelers' Choice
Centrally located adjacent to Southern Cross station and close to Melbourne Convention Centre, Melbourne city shopping, theatres, galleries and museums, Grand Hotel Melbourne is one of the most treasured heritage buildings in Victoria. Offering modern 4 star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 75 spacious studio's, one bedroom and two bedroom apartments, a restaurant and bar, heated indoor pool, spa, gym, library and hidden garden. Free WiFi of up to 400MB per day.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Books, DVDs, music for children
Kids pool
Paid private parking on-site
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Car hire
Taxi service
Conference facilities
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
English, French, Chinese, German and 1 more
2634Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Murray wrote a review Yesterday
Bendigo20 contributions24 helpful votes
We booked a Studio Executive room for a two-night stay. The hotel is in a great location for country travellers, right next to Southern Cross Station, but the excellent sound insulation meant we were barely aware of traffic noise. The room was very caomfortable and had everything we needed. Our room wasn't available right on check-in time so the manager gave us a very nice bottle of red to compensate for the short wait. A great place to stay at a reasonabel price
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Don't book a two-level room if you don't like stairs!
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Taryn H wrote a review May 22
Brisbane, Australia7 contributions3 helpful votes
This is a tired hotel that is unloved and you feel like you're walking around an abandoned building rather than a hotel. The grand staircase shown on the website is NOT part of the hotel - only for permanent residents access. The entrance, through a car park, is untidy and needs updating. Reception is two desks in a big room, linked to the library which is tiny and in the reception area with broken lamps and few books. No dressing gowns in the room as advertised. No movie channel and limited wifi per day (not free as advertised). Restaurant smelled of toilets and had a huge hole in the ceiling. Hallways are wide and long but empty of a single piece of furniture or paintings. Pool access through a laundry area and there's a car park as the view. Pictures on website are deceiving. No one loves this place and you feel unwanted too. Beds were comfy though! Apartments spacious.
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Date of stay: May 2022
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davidblackie wrote a review May 20
8 contributions2 helpful votes
Had always wondered about what the Grand Hotel would be like inside and to stay so took an opportunity as a couple and tried it. On arrival it felt warm and bright. We were met by great staff and had been upgraded which was wonderful. The place was spotless and felt grand. Our room was lon opening warm,arge with a two level arrangement, chocolates and a bed to die for. Later we met Dennis and he made us feel like we were in a second home. We dined in the restaurant that night and Dennis dropped by then returned with complimentary desert cake that was very good. The room was quiet that night and relaxing. On book out again super friendly service from Dennis and his team and on requesting to leave our bags while we day tripped was not an issue. This is definitely a great place to stay especially if you want a warm reception. Terrific value so thanks again Dennis and your great team.
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Date of stay: May 2022Trip type: Traveled
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Murrayjf Of Oz wrote a review May 17
10 contributions1 helpful vote
This grand old building is ideally situated for easy access to the CBD, Southbank and South wharf as well as dock lands. Denis is a great host who will do his utmost to ensure a great stay. Huge rooms, 2nd time we have stayed there this year. The 4th floor corridor has to be seen to be believed.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Close access to a number of tram routes. If driving you cannot turn right from Spencer Street...
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Response from Denis Croke, General Manager at Grand Hotel Melbourne
Responded 1 week ago
Thanks for staying Murrayjfofoz We really appreciate your support and happy to see that this is your 2nd trip. Kind Regards Denis
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Abigail L wrote a review May 12
1 contribution
Denis was so lovely and welcoming and the room lovely and large - only wish I had more time to enjoy it and the pool, sauna etc were also great to use- the personal touches of hand written card and quality choccies on arrival were unexpected and very kind. Facilities great
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Traveled
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Response from Denis Croke, General Manager at Grand Hotel Melbourne
Responded 1 week ago
Thanks for staying abigailY65O1GT Your support and lovely feed are appreciated. Kind Regards Denis
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Dawn C wrote a review May 4
1 contribution
I have found my new go-to place for staying in Melbourne. Living in regional Victoria, overnight stays in Melbourne are a regular occurrence for me. The Grand Hotel is a beautiful building, with wonderful staff, great location and super comfortable rooms. Looking forward to the next stay.
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Date of stay: May 2022
Value
Cleanliness
Service
Trip type: Traveled
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Response from Denis Croke, General Manager at Grand Hotel Melbourne
Responded 1 week ago
Hi dawncF3166SJ Thanks for you lovely review and for staying with us, we do appreciate the support. Kind Regards Denis
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Liz L wrote a review May 3
1 contribution
Amazingly convenient location, and a grand hotel indeed. Splendid original architecture, large rooms with everything we needed. The personalised care and service was second to none. We’ll be back, and we’ll bring our bathers next time for the heated indoor pool!
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Date of stay: May 2022Trip type: Traveled
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Response from Denis Croke, General Manager at Grand Hotel Melbourne
Responded 1 week ago
Thank you lizlG2678MX It was our pleasure to look after you, we do really appreciate the support. Thanks for the lovely review. Kind Regards Denis
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692haleys wrote a review Apr 2022
Mitchelton4 contributions
My friend and I spent a girls sports weekend here. The hotel is beautiful and the location is amazing with only a 1 minute walk to the tram lines. Denis and his team were all lovely and very welcoming. The spa and pool area are also a great bonus. We had a very large room with three full length mirrors outside the bathroom (handy for 2 women getting ready). I will definitely be back! Thank you!
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Date of stay: April 2022
Rooms
Location
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Susan wrote a review Apr 2022
Melbourne, Australia9 contributions4 helpful votes
We totally enjoyed our stay and were made feel welcome from the moment we entered this amazing historic building. Friendly personalised service the extra effort providing hand a written welcome card, quality chocolates and fitting in a rollaway bed at short notice was greatly appreciated. Denis was very accommodating and provided us with a wealth of information and provided customer service over and above our expectation and this what makes you want to return. We will most definitely be staying at the Grand Hotel on our next city staycation.
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Date of stay: April 2022
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TheAquilinas wrote a review Apr 2022
Melbourne, Australia5 contributions
Very professional and welcoming staff who's primary focus is ensuring your comfort and safety. A lovely note, quote and choccies on arrival also made us feel very special too! Beautifully refurbished historical Railway Building, the Executive Suite was both delightful and roomy for our overnight stay. Very close to Crown, DFO and a pleasurable walk to the heart of the City for NGV and ACMI, Fed Square etc. Very impressed, we will definitely be back for more City experiences. Thank you Denis & Staff.
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Date of stay: March 2022
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PRICE RANGE
$134 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel melbourne, sofitel melbourne
FORMERLY KNOWN AS
Grand Hotel Melbourne - MGallery Collection
LOCATION
AustraliaVictoriaMelbourneDocklands
NUMBER OF ROOMS
75
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Frequently Asked Questions about Grand Hotel Melbourne
Which popular attractions are close to Grand Hotel Melbourne?
Nearby attractions include Viri VR (0.08 miles), Haigh's Chocolates Rialto (0.2 miles), and SEA LIFE Melbourne Aquarium (0.2 miles).
What are some of the property amenities at Grand Hotel Melbourne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Melbourne?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Grand Hotel Melbourne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel Melbourne?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hotel Melbourne?
Conveniently located restaurants include Delhi Streets Indian Street Food, Vue De Monde, and The Grain Store.
Are there opportunities to exercise at Grand Hotel Melbourne?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Grand Hotel Melbourne located near the city center?
Yes, it is 0.2 miles away from the center of Melbourne.
Are any cleaning services offered at Grand Hotel Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Melbourne offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Grand Hotel Melbourne?
The staff speaks multiple languages, including English, French, German, Italian, and Chinese.