We’ve stayed in Crown Towers Melbourne and Perth on numerous occasions. So far the service has been good but I’ve never felt compelled to write any reviews except for this time. While was talking to the valet attendant Cris Masiclat, my 5 year old son dashed across the road and was almost hit by an incoming car if not for his quick thinking to call out STOP to the driver and running to signal to him. After the incident I was very distraught and Cris was kind and caring, asking me to take a moment and leave things with him. I think this is the first time I’ve felt that I received a 5 start treatment at Crown that is actually worth leaving a review. The hotel rooms are what you would expect from Crown Towers
ly staff and well appointed rooms. Check in and check out was seamless as it should be. The amenities are excellent and there are a great variety of places to dine to cater for all tastes whether cheap or upmarket.
Once again we booked to stay at Crown Towers for Christmas but this year it was a Crystal Club Suite and it was SO SO worth it. Check in at the Club was fast and effortless. Eunice Yu the Crystal Club Manager made it a very special stay as she was incredibly attentive and once she knew what we liked, she remembered it, just an AMAZING host, thank you so much Eunice!!!! The room was spacious and the breakfast and afternoon canapes in the Club were just sensational. Food was fresh and delicious. Definitely would recommend and we will be back again this year!!!!
Great facilities and ambience..dont forget to ask for non smokers room. Didnt realise people could still smoke in hotels. If you ate staying on a special deal please remind them about champagnecetc as these were overlooked.
Crystal club suite for two nights two adults one infant cost $1640. So worth it! They provide complimentary breakfast, afternoon tea and pre dinner drinks and snacks. Very comforting staff, I tipped them all at the end of my stay.
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