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Crown Towers Melbourne

Traveler (1298)
Room & Suite (572)
Dining (60)
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.
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Property amenities
Pool
Room Service
Restaurant
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Wheelchair access
Paid Internet
Bar/Lounge
Airport Transportation
Casino and Gambling
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Luxury
Bay View
HOTEL CLASS
Reviews (2,701)
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2,611 results
Traveler rating
1,948
442
134
52
35
Traveler type
Time of year
LanguageEnglish
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1,948
442
134
52
35
Show reviews that mention
All reviews crystal club premier suite spice temple yarra river pure luxury tennis courts walk in wardrobe room service turn down service valet parking buffet breakfast worth every cent luxury hotel amazing hotel bottle of champagne pool and gym standard room
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1 - 5 of 2,611 reviews
Reviewed 1 week ago via mobile

My partner and i stayed here for 3 nights and we thoroughly enjoyed it. The check-in was quick and friendly , the room was spacious, clean and inviting ( the bed and pillows super comfortable, the shower is great and we had a city and...More

Date of stay: November 2018
Thank marky2707
Response from CrownHotelsManager, Executive General Manager at Crown Towers MelbourneResponded 4 days ago

Dear marky2707, Thank you for your five-star review. I was absolutely delighted to hear that you had such a positive experience at Crown Towers Melbourne and appreciated your feedback regarding our guest rooms (and beds), views and leisure facilities. I will be sure to share...More

Reviewed 1 week ago via mobile

I’ve stayed at this hotel for over ten years, especially the 3 week Spring Carnival period. Admittedly last year I was unhappy with some of the services and provided feedback. Delighted the feedback’s taken on board as there is significant improvement from Housekeeping and overall...More

Date of stay: November 2018
1  Thank SA_15_K
Response from CrownHotelsManager, Executive General Manager at Crown Towers MelbourneResponded 4 days ago

Dear SA_15_K, I was delighted to read that you found your stay at Crown Towers to be 'the perfect home away from home'. We are focused on providing exceptional experiences and dedicated customer service to our guests and appreciate all feedback that we receive. It...More

Reviewed 1 week ago via mobile

Crown Towers has Melbourne’s largest casino inside. I am not much of a gambler, but if you are into it, it is huge... We loved the rooms and the bath tubs with the TVs. The breakfast buffet was also very rich, highly recommended. In terms...More

Date of stay: October 2018
Thank bayimc
Response from CrownHotelsManager, Executive General Manager at Crown Towers MelbourneResponded 4 days ago

Dear Dear bayimc, Thank you for your five-star review. I was absolutely delighted to hear that you had such a positive experience at Crown Towers Melbourne and appreciated your feedback regarding our guest rooms (and bathroom) and Conservatory. I will be sure to share your...More

Reviewed 1 week ago

I recalled when I stayed at the hotel four years ago it did had a WOW factor on me. But on our recent stay we couldn't help but noticed that a lot of the areas are tired and desperately need an update. This hotel offer...More

Date of stay: November 2018
Thank Capri103
Response from CrownHotelsManager, Executive General Manager at Crown Towers MelbourneResponded 3 days ago

Dear Capri103, Thank you for taking the time to share your feedback. I was naturally disappointed to learn your recent stay did not meet your expectations. I would also like to offer my sincere apologies for the shortfalls in service relating to turndown. I can...More

Reviewed 1 week ago via mobile

I have stayed many times in this hotel. Clean, good food around the complex. Well equipped gym and pool. You will not regret the money you spend. If you're in Melbourne, I suggest you stay at least 1 night and enjoy the robes, the room...More

Date of stay: September 2018
Thank Faisal2m
Response from CrownHotelsManager, Executive General Manager at Crown Towers MelbourneResponded 1 week ago

Dear Faisal2m, Thank you for your five-star review. I was absolutely delighted to hear that you had such a positive experience at Crown Towers Melbourne and appreciated your feedback regarding our bathrobes, in room dining, pool and gymnasium. I will be sure to share your...More

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Questions & Answers
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K5431ZHsimong
October 19, 2018|
AnswerShow all 3 answers
Response from johnnomelbourne | Reviewed this property |
Sorry I should say *Simon
0
Votes
VERYNICE P
April 11, 2018|
AnswerShow all 8 answers
Response from LabasAus | Reviewed this property |
That is a very subjective question. In my view it is in an excellent location and the rooms are very well appointed. It is attached to the casino and there are many dining options at various price points. Their biggest... More
1
Vote
VERYNICE P
March 29, 2018|
AnswerShow all 5 answers
Response from mum23all | Reviewed this property |
Not unless it is part of a package (sometimes a package deal will include valet parking and breakfast) - otherwise, you need to pay for it.
1
Vote
Room Tips
"If you can afford - go with a room that offer access to Crystal Lounge (i.e. Club Service). Still the best..."
Capri103
1 week ago
Read review
"We were on Level 6 and it was great views."
720greg
3 weeks ago
Read review
"ask for a higher room and city view"
courtneyh2481
3 weeks ago
Read review
"any room you get is teriffic, but the more you pay the better you get."
262brendak
Nov 7, 2018
Read review
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PRICE RANGE
$242 - $621 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown towers hotel melbournecrown hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
482
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