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The Como Melbourne - MGallery by Sofitel

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#18 of 157 Hotels in Melbourne
Certificate of Excellence
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The Como Melbourne - MGallery by Sofitel
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906 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Perth, Australia
Reviewed yesterday NEW

As a frequent guest I appreciate the warm welcome and the attention to details at the Como. Staff is always very helpful. Rooms are of a generous size and the beds are fantastic! Great venue for our functions and seminars.

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Helpful?
Thank catherine b
Maroochydore
Reviewed 2 days ago NEWvia mobile

Hotel is on Chapel Street, the shopping stripe. Nice shops and eateries everywhere. There's a cinema just next to the hotel. My room was very spacious and new with nice furniture & deco. There are robes, slippers,quality bathroom supply, complimentary water bottles daily and quality tea bags. Housekeeping refilled everything without fail. Check in & out were accurate & efficient...

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Thank MaroochydoreLam
Reviewed 3 days ago NEW

I booked a 5 star mystery hotel on wotif and fortunately landed the Como by Sofitel. I love the Sofitel in Melbourne, so I knew it would be good! It wasn't just good - it was fantastic! It is decorated with class and sophistication. The room was large with a view out to a tranquil garden setting. There was a...

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Helpful?
Thank Emmyjosh
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Emmyjosh, Thank you for your fantastic review of your stay at The Como Melbourne. Congratulations once again on your birthday! I am so pleased to hear that you enjoyed all aspects of your room, and had the opportunity to explore South Yarra. I look forward to welcoming you back again very soon. Kind regards, Jessie Sheehan

Ankara, Turkey
Reviewed 1 week ago via mobile

We stayed 2 nights. Our room was upgraded to a suit with a living room and a small kitchnett. Room was superb. The hotel is in a neighborhood with a lot of coffees, restaurants and bars but away from city centre and tourist attractions still it is a very good value. He staff was nice and friendly. We stayed in...

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Helpful?
Thank Mehtap Y
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Mehtap Y, I am pleased to hear that you enjoyed your room and our South Yarra location. It is wonderful that you enjoyed your interaction with the team. We always aim to provide a wow factor for our guests and I am sorry that you did not feel this during your stay. Please feel free to contact me directly...

Brisbane, Australia
Reviewed 3 weeks ago

Extremely well positioned, walk to sporting precinct, restaurants and the best shopping strip in Melbourne. The staff here are always there with a smile for even the smallest thing but surprisingly inconspicuous when your looking for privacy. This is why the people in the know from around the world always stay at The Como. As the Project is filmed next...

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Helpful?
Thank Peter P
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Peter P, Thank you so much for your fantastic review! It is our pleasure to provide discreet and personalised service to our guests. I am so pleased that you enjoyed all aspects of your stay and hope to welcome you back very soon. Kind regards, Jessie Sheehan

Sydney, Australia
Reviewed 3 weeks ago

Love the rubber duckies in the room. I'm sure a lot of guests would have taken them. Booked two rooms during our stay. One room had a bath tub and walk in shower - and the other a walk in shower. One room had a "study" (table and chair) separated from sleeping area as well as a few lounge chairs...

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Helpful?
Thank Rona_d18
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Rona_d18, It is wonderful to hear that you enjoyed your stay with us. The Como Duck is an icon of the hotel, and we enjoy seeing his adventures beyond the hotel by tagging #comoduck. I look forward to welcoming you back again very soon. Kind regards, Jessie Sheehan

Reviewed 3 weeks ago via mobile

Lovely hotel with spacious rooms, and nice touches such as t2 teas, fluffy slippers and bathrobe and a rubber ducky. Only negatives are the stairs that you have to use to get to the lifts of which there are only 2. Watch you fill up enough water to the spa bath also otherwise the spa jets spray water all around...

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Helpful?
Thank Joanne T
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Joanne, I am so pleased that you enjoyed the little touches of luxury that we provide in our guest suites. Please allow our team to assist you with your luggage during your future stays. I hope to welcome you back again soon. Kind regards, Jessie Sheehan.

Brisbane, Australia
Reviewed 3 weeks ago

I always try to stay at The Comp when I come to a Melbourne, it is simplier beautiful, the rooms are exquisite and the bath tub in my recent room was the highlight of my week considering how tired I was each night. The staff are always excellent and I had room service both nights my only comment would be...

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Helpful?
Thank Rachele M
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Rachele, Thank you for choosing to stay with The Como when travelling to Melbourne. It is wonderful to hear how much you enjoy staying with us. Our Head Chef is about to launch a new breakfast menu, and will be working on a room service menu very soon after that. Please let us know if there is anything else...

A TripAdvisor Member
2 reviews
Reviewed 4 weeks ago via mobile

We arrived at the hotel, dropped our car and bags off and went shopping on Chapel....after a while the wife continued to shop whilst I went back to the hotel. When I arrived back, the staff advised me they could only give my wife the keys and not me even though they saw us both when we dropped our car...

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Helpful?
Thank A TripAdvisor Member
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi there, Thank you for sharing your feedback from your recent stay. The safety and security of our guests is our absolute priority above all else. I am sorry to hear that this impacted your enjoyment of the hotel. Please feel free to contact me at the hotel should you wish to discuss the matter further. Kind regards, Jessie Sheehan.

Reviewed 4 weeks ago

The Como is beautifully located in South Yarra with easy access to all the important Melbourne sports venues. Safe walking and cycling distance along riverside terrain to the CBD, the MCG and other premium venues. Easy public transport options to 'fancy' shopping opportunities and iconic Melbourne suburbs are on the doorstep. The hotel is well managed with all amenities more...

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Helpful?
Thank Antony M
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Anthony, Melbourne is known for our amazing sporting events, and it is a beautiful walk along the Yarra to many iconic venues. I am so pleased that you enjoyed your time at the hotel, and your interaction with the team. I hope to welcome you back again soon for your next sporting activity! Kind regards, Jessie Sheehan

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Staying in Chapel Street

Neighborhood Profile
Chapel Street
Seek and ye shall find! Prahran is a treasure hunter’s paradise of vintage stores, upscale boutiques and emporiums. Chapel Street is a one-stop shop with specialty stores selling just about everything. The famous Chapel Street Bazaar has so many curious and vintage knick-knacks that you will feel as if you're in a huge and busy museum. By contrast, at the northern end of Chapel Street, South Yarra and Windsor cater to high-end designer labels and exclusive boutiques. The community flocks to Prahran’s organic markets as a Saturday ritual, while art and film students leaf through vinyl LPs on Greville Street. The gay community also has a strong presence here. Prahran’s heritage buildings like the Reads Emporium and Prahan arcade offer a grand sense of scale and history. No matter your interest, come feel the pulse of one of Melbourne’s most loved precincts.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more   less 

Additional Information about The Como Melbourne - MGallery by Sofitel

Address: 630 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne > Chapel Street
Price Range: $154 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Como Melbourne - MGallery by Sofitel 5*
Number of rooms: 111
Reservation Options:
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne
Hotel Style:
#7 Family Hotel in Melbourne
#17 Luxury Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Business Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from The Como Melbourne - MGallery by Sofitel staff and other travelers.
3 questions
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Questions? Get answers from The Como Melbourne - MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors if you want to make use of gym and pool”
 of 5 bubbles Rona_d18, 3 weeks ago | Read review
“Make sure you ask for a room with a large bathtub they are so worth it,”
 of 5 bubbles 329rachelem, 3 weeks ago | Read review
“Book well in advance of major Melbourne events.”
 of 5 bubbles antonym987, 4 weeks ago | Read review
“Keep an eye on prices on the Accor website as they do fluctuate a lot and there are bargains to be had if you're a little flexible.”
 of 5 bubbles natbrown75, Oct 13, 2016 | Read review
“Book a suite”
 of 5 bubbles Oggie575, Sep 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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