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The Como Melbourne - MGallery by Sofitel

#20 of 156 Hotels in Melbourne
Certificate of Excellence
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The Como Melbourne - MGallery by Sofitel
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865 Reviews from our TripAdvisor Community

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Showing 850: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

I booked this as a "secret hotel" off a website, so just knew I was getting a 5 star hotel, didn't know it was going to be this one. The check-in staff were very professional, and even though I had booked at a discounted price I was still provided with a free upgrade to a two bedroom apartment. Not that... More 

Helpful?
Thank Matthew C
Christchurch
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Enjoyed our stay with 2 adults and three teenagers here. We had two interconnecting rooms which were very generous in size and comfort. This included a lounge area and self contained kitchen. Large clean bathrooms. Housekeeping was thoroughly done daily. Breakfast was included in our rate. This is a continental breakfast plus your choice from an extensive menu of cooked... More 

Helpful?
Thank fflow
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago NEW

Excited as I was for my stay, upon arrival, I entered the hotel only to feel like I had interrupted an important gossip session. I was greeted with a simple "hi" by several of the staff working at the front desk, who clearly were uninterested in what my intentions were for my visit - I'm sorry I didn't make it... More 

Helpful?
Thank Ashie_EM
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Ash M, I am very disappointed to hear of your experience on arrival. It is absolutely our intention to make our guests feel immediately welcome and special upon arrival. Please accept my apologies that this was not the case for you. I will certainly discuss your comments with the front desk team. I am pleased that you enjoyed all... More 

Brisbane, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Arrived at hotel after booking one room for my son and I . Discovered they had not given us a twin room as requested on Wotif. Staff were extremely courteous and gave us drinks vouchers and said they would have a twin room ready in ten minutes. They did. Sometimes it is more impressive seeing how a business fixes its... More 

Helpful?
Thank Kieron J
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Kieron J, Please accept my apologies once again that the information you provided when booking through a third party website did not make its way to us in order to set the room up appropriately for you and your son. I am so pleased that the situation was rectified quickly and that you enjoyed your room. I hope to... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel many times, including it's early days before it became an MGallery hotel. Back then the "take home" ducks were yellow, now they're blue. It's lovely to see the traditions continue. The staff were lovely, accommodation great. We would stay definitely stay there again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tony G
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Tony G, We thoroughly enjoy welcoming our regular guests back. The 'Take Home'Como Duck is a long standing tradition and has had many incarnations over the years. I hope that you have a whole collection of ducks and continue to enjoy them on your future stays. Kind regards, Jessie Sheehan More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel has great rooms that are very spacious, the big bathrooms are simply divine. I wasn't impressed by the buffet breakfast on offer but there are so many other options for food that it didn't really matter. There are lots of things to do on Chapel St and can be reached by walking or a quick tram ride.

Helpful?
Thank Anthony S
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Anthony S, Thank you for sharing your feedback from your recent stay. I am so pleased that you enjoyed your room and our Chapel Street location. I am disappointed to hear that you were not impressed with the breakfast buffet. I would be happy to hear your suggestions or requests for any additions if you would like to contact... More 

Coolangatta, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful two nights at the Como Melbourne recently. The room we chose was incredibly spacious and so comfortable to relax in. We loved the large spa bath and the luxurious shower/bathroom with big fluffy robes and slippers. The location was perfect as we wanted to explore Chapel Street.

Helpful?
Thank Harriet D
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Harriet D, It is wonderful to hear that you treated yourself to a relaxing getaway. I hope to welcome you back to The Como very soon for more exploring. Kind regards, Jessie Sheehan More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a work conference back in August 2015, The hotel staff was amazing, the hotel was beautiful, the rooms were clean and well presented and had amazing facilities and great food. I would highly recommend staying at this hotel, and i would defiantly choose to go back to this hotel for future accommodation.

Helpful?
Thank hayley_rusinski
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Hayley_rusinski, It is wonderful that you had the opportunity to stay with us as part of your work conference last year. I hope you have the opportunity to stay with us again for a leisure stay. Kind regards, Jessie Sheehan More 

Mount Eliza
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff started the visit with a big smile and a very friendly attitude. We arrived early and they took our luggage with no issue, stored it, when we returned it was all in our room along with the cot we had asked for (including our double pram). The room was spotless, it was quiet, decor was very smart, not... More 

Helpful?
Thank Joy E
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Joy E, How lovely for you to spend some time with your grandchildren, while relaxing at The Como! Children are very welcome, and we love making their hotel stay comfortable and exciting. We have many cots, rollaway beds, high chairs and rooms with baths for playing with Como ducks! It is our pleasure to assist with valet parking and... More 

Doha, Qatar
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great part of Melbourne - Chapel Street with lots going on - this boutique hotel is 5 star with all the amenities you would expect - great food, lovely rooms and décor and an all round a great experience. I highly recommend it and it is worth the extra cost so treat yourself to The Como.

Helpful?
Thank Peteski2016
Jessie S, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review

Hi Peteski2014, Thank you for your review. I am pleased that you enjoyed all aspects of your stay. We hope to welcome you back to The Como very soon. Kind regards, Jessie Sheehan More 

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Staying in Chapel Street

Neighborhood Profile
Chapel Street
Seek and ye shall find! Prahran is a treasure hunter’s paradise of vintage stores, upscale boutiques and emporiums. Chapel Street is a one-stop shop with specialty stores selling just about everything. The famous Chapel Street Bazaar has so many curious and vintage knick-knacks that you will feel as if you're in a huge and busy museum. By contrast, at the northern end of Chapel Street, South Yarra and Windsor cater to high-end designer labels and exclusive boutiques. The community flocks to Prahran’s organic markets as a Saturday ritual, while art and film students leaf through vinyl LPs on Greville Street. The gay community also has a strong presence here. Prahran’s heritage buildings like the Reads Emporium and Prahan arcade offer a grand sense of scale and history. No matter your interest, come feel the pulse of one of Melbourne’s most loved precincts.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more   less 

Additional Information about The Como Melbourne - MGallery by Sofitel

Address: 630 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne > Chapel Street
Price Range: $146 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Como Melbourne - MGallery by Sofitel 5*
Number of rooms: 111
Reservation Options:
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne
Hotel Style:
#7 Family Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#19 Luxury Hotel in Melbourne
#20 Business Hotel in Melbourne
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