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Quest Southbank

16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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Quest Southbank
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426 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Melbourne
1 review
5 of 5 stars Reviewed May 12, 2016

Stayed here with my mother-in-law that flew from New Zealand for a visit. We booked an executive suite on level 17 for two nights and didn't arrive until midnight. Check in process was very efficient and greeted with a smile by the reception The apartment is very spacious and clean. Beds and pillows are very comfortable . Kitchen facilities is... More 

Review collected in partnership with this hotel

Helpful?
Thank Romeo B
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Romeo B, Thanks for posting your review. Glad to read that you and your family enjoyed your stay in one of our Executive Suites. We look forward to welcoming you back in the future. Warm regards, More 

Auckland, New Zealand
Level Contributor
4 reviews
3 of 5 stars Reviewed May 12, 2016

While the Quest is well located and the apartment was perfectly fine, I continually struggled to get onto the internet. As I was trying to work this was a serious problem. The staff was very helpful and got me online most days but the internet itself was so slow it was barely worth the trouble. An internet system upgrade is... More 

Helpful?
Thank KiwiPeeps
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear KiwiPeeps, Thank you for sharing your review. I am sorry that our in-house guest internet caused you repeated problems during your stay. We are currently evaluating a number of options with different providers to improve not only the reliability but also the speed of our offering. I am glad that to read that despite these issues you mention the... More 

Logan City, Australia
1 review
4 of 5 stars Reviewed May 12, 2016

Clean and comfortable; nice to have a little outdoor balcony to check real-world temperature before deciding on wardrobe choices. Nicely located to walk to Crown and other Southbank facilities. Staff were helpful with directions for this out-of-town visitor.

Review collected in partnership with this hotel

Helpful?
Thank cyberfysh
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear cyberfysh, Thanks for posting your feedback and it is nice to see that you found our apartment to be clean and comfortable and our staff helpful. Hopefully we get to welcome you back next time you are in town! Kindest regards, More 

Adelaide
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 12, 2016

Booked in here for a 4 day stay in Melbourne for Mothers Day. Apartment has everything you could want , plenty of room and well fitted out , clean etc. Location was great as we were going to be eating at South-bank plus going to CBD and DFO for shopping. Place is very secure and the parking as on site.... More 

Helpful?
1 Thank Brenton K
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Brenton K, Thanks for providing your review. It is awesome to hear you describe our apartment as "everything you could want"!! We definitely look forward to welcoming you back in the future! Warmest regards, More 

Sunshine Coast, Australia
1 review
4 of 5 stars Reviewed May 12, 2016

Excellent apartments for long or short stays. Location is ideal for Southbank & immediate surrounds. Apartment was quiet which allowed for a good nights sleep. Staff were friendly & accommodating. Will definitely rebook when next down that way.

Review collected in partnership with this hotel

Helpful?
Thank 343raymondg
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 343raymondg, Thank you for uploading your feedback. Great to hear that you found our apartments to be quiet and well located and the staff to be friendly and accommodating! We look forward to welcoming you back next time you are down our way! Warm regards, More 

Sydney, Australia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 12, 2016

I had a great experience staying at Quest Southbank. I have stayed at another Quest location in Melbourne and was pretty happy with it so thought I would stay here again! Only for one night but I was satisfied. The staff are very helpful and I also got upgraded to a 2 bedroom apartment which was great! Despite being close... More 

Helpful?
Thank mollyblingbling
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear mollyblingbling, Thanks for sharing your review. I am extremely glad to read that you had a fantastic stay! It is also great to see that you enjoyed your upgrade and found the staff to be very helpful. We look forward to welcoming you back in the future! Warmest regards, More 

Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

Stayed here for 3 nights with my husband and 12 month old baby. We had booked a 1 bedroom apartment and my parents also had booked the same as they were traveling with us to babysit. We had requested rooms at least on the same floor or next door but when we checked in our room had been upgraded to... More 

Helpful?
Thank Kathryn H
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Kathryn H, Thank you for taking the time to post your review. I do apologise that in hindsight it appears that we should have chosen another lucky guest to be upgraded, so that you and your other family members could have been on the same floor. With regards to the towel rail, please note we have safety hand rails... More 

Canberra, Australia
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed May 10, 2016

Requested room adjacent or on same floor as family as we were babysitting one year old. On arrival were given a room 5 floors apart with no access to the other floor. This defeated the object of our visit. We reached out for a towel on exiting the shower over bath. The whole towel rail crashed and came away from... More 

Review collected in partnership with this hotel

Helpful?
Thank 831diedreh
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 831diedreh, Thank you for taking the time to post your review. I do apologise that in hindsight it appears that we should have chosen another lucky guest to be upgraded, so that you and your other family members could have been on the same floor. With regards to the towel rail, please note we have safety hand rails installed... More 

Armidale
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 8, 2016

Great location. Much easier to get around that little maze bit of Southbank from a this location! Nice and quiet as well, and great service. Staff were very friendly and accommodating and the room was well-equipped and clean. Really appreciated being able to book at the last minute via the phone as well.

Review collected in partnership with this hotel

Helpful?
Thank Ruth S
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Ruth S, Thank you for taking the time to post your review. We are glad to see that you liked the apartment and found it to be well equipped & clean and the staff to be very friendly. We look forward to welcoming you back in the future. Warmest regards, More 

Adelaide
1 review
4 of 5 stars Reviewed May 6, 2016

Good location to Melbourne CBD and Southbank food area. Easy to park our car. Close to a Tram to be able to take the children to the heart of Melbourne. Spacious living quarters and bedrooms. Good kitchen and facilities.

Review collected in partnership with this hotel

Helpful?
Thank 134christophern
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 134christophern, Thanks for sharing your feedback. I am glad that your enjoyed your stay and thought our apartments were spacious and had good facilities. We hope you consider us for your next stay in Melbourne. Kind regards, More 

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 

Additional Information about Quest Southbank

Address: 16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range: $121 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Hotwire, Odigeo, HotelTravel.com, Agoda, Priceline and Travelocity so you can book your Quest Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne
Hotel Style:
#59 Luxury Hotel in Melbourne
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