We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Quest Southbank

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quest Southbank
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

478 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Quest Southbank
See the most recent reviews
Showing 472: English reviews
Launceston
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 14, 2016

Location is great but that's where things end. Issues with housecleaning neglecting to restock towels and basic things like soap. The toilet wasn't cleaned one (we stayed 10 nights) and there was a $45 per night extra charge if you asked to use the pull out bed even though the room accommodates 3 people.

Review collected in partnership with this hotel

Helpful?
Thank Bel S
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Bel S, Thank you for taking the time to share your feedback and please accept my apologies that our Housekeeping team obviously did not preform to the standards that we expect. I will be speaking directly to the team members who serviced your apartment to reinforce the importance of cleaning standards and attention to detail. With regards to the... More 

Sale
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2016

Close to Flinders St Station, Art Gallery and Arts Centre. Nice cafes near by. Quiet location and nice roomy apartment. Walk to Arts Centre markets on a Sunday. We would stay there again. Quest is usually a safe bet.

Review collected in partnership with this hotel

Helpful?
Thank michellepJ8926HB
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear michellepJ8926HB, Thank you for taking the time to post your review. I am glad to hear that you enjoyed your stay and the nearby attractions! We look forward to welcoming you back on your next stay. Kind regards, More 

Coogee
1 review
4 of 5 stars Reviewed June 12, 2016

Have been using the Quest apartments for some time now and this venue is by far the best in Melbourne. Centrally located, friendly and helpful staff. Excellent for the business person or holiday traveller. The small touches such as the heating on in the winter and air conditioning on in the summer prior to check in and returning to the... More 

Review collected in partnership with this hotel

Helpful?
Thank John V N
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear John V N, Thanks for sharing your review. It is always fantastic to hear feedback from our regular guests and even more so when it is all so positive about our staff and customer service. We certainly look forward to welcoming you back next time you stay! Warmest regards, More 

Perth, Australia
1 review
4 of 5 stars Reviewed June 12, 2016

Marvellous location, great apartment, friendly staff but a few nuts and bolts gripes: no breadknife, no grater, faulty saucepan, aircon had mind of its own, cleaning patchy. But overall a great place to stay. Will we be back? Betcha!

Review collected in partnership with this hotel

Helpful?
Thank William W
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear William W, Thank you for posting your feedback. I do apologise that a few things were not up to the standard of the rest of the apartment. Glad that none of these issues would stop you from coming back and staying with us again! We look forward to welcoming you back in the future. Kindest regards, More 

Kaohsiung, Taiwan
1 review
5 of 5 stars Reviewed June 11, 2016

A great place with all the amenities. The kitchen was fully equipped, although I didn't use it. It was cleaned well and tidied while I was out at meetings. Parking isn't a problem either. Definitely recommended.

Review collected in partnership with this hotel

Helpful?
Thank 748lukea
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 748lukea, Thanks for sharing your feedback. Great to hear that you found our apartments to be well equipped and clean. And great to hear that you would definitely recommend us! Warm regards, More 

Rosedale, Australia
1 review
4 of 5 stars Reviewed June 10, 2016

Great service from Marina & Miriam who cared so well for our apartment and Pratima on reception for her patience with our internet problems. The apartment was spacious and refurbished very comfortably, a nice quiet position but only a short walk to transport and all the great restaurants on Southbank , just right for our few days in Melbourne.

Helpful?
Thank Lynne V
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Lynne V, Thanks for uploading your review. I am pleased to hear that you received such good service from both our front desk and housekeeping staff! Nice also to read that you thought the apartment was spacious and comfortable furnished. We look forward to welcoming you back in the future. Kind regards, More 

Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 8, 2016

We stayed here end of May 2016 as a family. It offers everything you need inside (e.g. dishwasher and washing machine for which detergents were provided etc. though no toothbrushes) and outside the property (e.g. supermarket very close-by and retaurants along the Yarra). We were very impressed with the customer service there. They promptly attended to our complaint when there... More 

Helpful?
1 Thank KLYH1012
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear KLYH1012, Thank you for taking the time to share your feedback. And what awesome feedback too! I am glad to read that you found our customer service to be excellent and the apartment to suit your needs perfectly! We look forward to welcoming you back next time you are in Melbourne. Warmest regards, More 

Merimbula, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 7, 2016

This property, like most Quest properties, has all you need for a convenient and economical stay. The unit is quite spacious, beds fine and kitchen well equipped for a short stay. Pay more for better views if you have money to burn.

Review collected in partnership with this hotel

Helpful?
Thank Sapphire_beach
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Sapphire_beach, Thanks for posting your review. And great to hear that one of our many repeat guests enjoys staying with us so much! We look forward to welcoming you back on your next visit! Warm regards, More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed June 7, 2016

fantastic customer service and great value for money stayed at southbank numerous times and will continue to stay there!! great for business and pleasure nothing is too hard for the staff members always happy to help you!!

Review collected in partnership with this hotel

Helpful?
Thank JCooza
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear JCooza, Thank you for uploading your review. And it is always great to hear feedback from one of our many repeat guests! It is good to hear that our staff were helpful and that you think we were the perfect city living experiernce!! we look forward to welcoming you back next time you want to stay in Melbourne!! Warm... More 

Xinbei, Taiwan
1 review
4 of 5 stars Reviewed June 6, 2016

Good value, location. Excellent facilities. But the free wifi only gives you 250mb pre day which is way beyond satisfaction. House keeping sometimes miss a few things. But all overall is a good apartment hotel to stay.

Review collected in partnership with this hotel

Helpful?
Thank 697austinw
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 697austinw, Thanks for posting your feedback. Glad that you liked the location and found the facilities to be excellent! After fairly extensive surveying and testing we thought that 250Mb FREE WiFi per day (which translates into 1Gb every 4 days) to be sufficient for the far majority of our guests for casual browsing and email/messaging requirements. If you require... More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (45)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
View from Room (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Dining (2)
Viewed
Room/Suite (14)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Southbank
Mantra Southbank Melbourne
Mantra Southbank Melbourne
#70 of 157 in Melbourne
4.0 of 5 stars 724 reviews
Southbank
Oaks WRAP on Southbank
Oaks WRAP on Southbank
#45 of 157 in Melbourne
4.0 of 5 stars 324 reviews
Southbank
Travelodge Southbank Melbourne
Show Prices
Show Prices
Show Prices
Quay West Suites Melbourne
#10 of 157 in Melbourne
4.5 of 5 stars 916 reviews
Central Business District
Clarion Suites Gateway
Clarion Suites Gateway
#33 of 157 in Melbourne
4.5 of 5 stars 977 reviews
Central Business District
Adina Apartment Hotel Melbourne Northbank
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 

Additional Information about Quest Southbank

Address: 16 Kavanagh St, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range: $131 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Odigeo, TripOnline SA, Agoda, HotelTravel.com, Hotwire and Priceline so you can book your Quest Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne
Hotel Style:
#58 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay