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Quest Southbank

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Quest Southbank
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476 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Hawthorn, Australia
2 reviews
5 of 5 stars Reviewed June 23, 2016

Fabulous position for South bank and the Arts precinct. Great weekend escape to the city. Handy for shopping and exercising around the Tan and the Shrine. Great facilities with Gym and sauna and spacious apartment living.

Review collected in partnership with this hotel

Helpful?
Thank Vickyhector1
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Vickyhector1, Thank you for posting your review. We are pleased to read that you had a great weekend escape in our spacious apartment! We look forward to welcoming you back next time you need a weekend away in a fabulous position! Warmest regards, More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed June 23, 2016

Well-appointed apartment hotel. Quick walk to city centre for business and shopping, National Gallery of Victoria, Arts Centre. Surprisingly quiet. Lovely organic cafe and grocery shop just around the corner.

Review collected in partnership with this hotel

Helpful?
Thank susanfB4962NH
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear susanfB4962NH, Thanks for sharing your feedback. I am glad to read that you found our apartment to be quiet and well appointed. Hopefully we get the chance to welcome you back in the future! Kind regards, More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed June 21, 2016

Enjoyed our experience. Walking distance to Southbank and CBD. Great Café next door. The complimentary car parking was a bonus. As there were three of us in the apartment, it was a tad cosy in the lounge, having to use the sofa bed, but all in all, a great stay

Review collected in partnership with this hotel

Helpful?
Thank Noela M
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Noela M, Thanks for uploading your review. It is nice to hear you describe our staff as helpful and friendly! I am glad you and your companions enjoyed your stay. If you found our 1 Bedroom apartment to be a tad too cosy for three people, I thoroughly recommend you try one of our 2 Bedroom apartments next time... More 

Lockhart, Australia
1 review
3 of 5 stars Reviewed June 19, 2016

We had a great stay with family. Location was great. Parking was great and was really easy to get to. As it was over the weekend our rooms didn't get serviced which was a shame. As a family of 5 we had quite a bit of rubbish by Monday.

Review collected in partnership with this hotel

Helpful?
Thank S3213YOnickm
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear S3213YOnickm, Thank you for taking the time to post your review. Great to read that you and your family had a great stay and liked the location and car parking. We look forward to welcoming you back next time you need to stay in Melbourne. Warm regards, More 

adelaide
1 review
5 of 5 stars Reviewed June 16, 2016

I enjoy Quest properties, consistent quality, cleanliness, service and value for money, the Southbank property is perfect location for ease of access to freeways, and a variety of quality restaurants are within comfortable walking distance

Review collected in partnership with this hotel

Helpful?
Thank Hayden S
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Hayden S, Thank you for taking the time to post your review. I am very glad to read that we meet your expectations of a clean and quality apartment with good customer service! We look forward to welcoming you at whichever Quest you check into next!! Warmest regards, More 

Adelaide, Australia
1 review
3 of 5 stars Reviewed June 16, 2016

location doesn't forgive all of the inadequacies with this facility. there is a noisiness to the apartment even though we were on tenth floor it may as well have been next to road. bathroom saves on a shower screen at the cost of a large puddle of wasted water on the floor

Review collected in partnership with this hotel

Helpful?
Thank lyn_morelli
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear lyn_morelli, Thank you for posting your feedback. Please accept my apologies that the issues you experienced impacted your stay and resulted in negative impression of our property. We will have our Maintenance team check both showers in the apartment you stayed in and ensure everything is correct as they both do have shower screens that should be functioning normally... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed June 14, 2016

We had a great stay at Quest, great location, great view & great room. With seven people staying in a three bedroom apartment, it was excellent to have a third toilet separate from the two bathrooms. Complimentary water was a really nice gesture, we all had a great time and would definitely be back

Review collected in partnership with this hotel

Helpful?
Thank 149rebekahh
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 149rebekahh, Thank you for sharing your review and it is wonderful to hear that you and your friends really enjoyed yourselves. We are fortunate that all of our 3 Bedroom apartments have 2 full bathrooms and a third toilet - very convenient when you have 7 people staying together for more than 1 night! We hope that you and... More 

Hobart, Australia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2016

Had a one bedroom apartment for four nights over the Queen's Birthday Long Weekend, and it all went smoothly from check-in to check-out. Staff were useful if I needed anything but the room was well stocked and set out that I didn't need to bother them often. Easy location to walk to and never had to wait long for an... More 

Helpful?
Thank cricketchick26
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear cricketchick26, Thanks for uploading your review. Great to see that you enjoyed your stay over the long weekend! Good to hear that our customer service was spot-on. We look forward to welcoming you back next time you need a great room in Melbourne! Warm regards, More 

Launceston
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 14, 2016

Location is great but that's where things end. Issues with housecleaning neglecting to restock towels and basic things like soap. The toilet wasn't cleaned one (we stayed 10 nights) and there was a $45 per night extra charge if you asked to use the pull out bed even though the room accommodates 3 people.

Review collected in partnership with this hotel

Helpful?
Thank Bel S
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Bel S, Thank you for taking the time to share your feedback and please accept my apologies that our Housekeeping team obviously did not preform to the standards that we expect. I will be speaking directly to the team members who serviced your apartment to reinforce the importance of cleaning standards and attention to detail. With regards to the... More 

Sale
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2016

Close to Flinders St Station, Art Gallery and Arts Centre. Nice cafes near by. Quiet location and nice roomy apartment. Walk to Arts Centre markets on a Sunday. We would stay there again. Quest is usually a safe bet.

Review collected in partnership with this hotel

Helpful?
Thank michellepJ8926HB
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear michellepJ8926HB, Thank you for taking the time to post your review. I am glad to hear that you enjoyed your stay and the nearby attractions! We look forward to welcoming you back on your next stay. Kind regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 

Additional Information about Quest Southbank

Address: 16 Kavanagh St, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range: $130 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, HotelTravel.com, TripOnline SA, Travelocity, Odigeo, Hotwire and Priceline so you can book your Quest Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne
Hotel Style:
#59 Luxury Hotel in Melbourne
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