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Quest Southbank

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Quest Southbank
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590 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Adelaide, Australia
Level Contributor
3 reviews
Reviewed 3 days ago NEW

Housekeeping needs to be more diligent. Apart from that the appartment was lovely & so close to where we needed to be, which was next door. Staff were excellent & very friendly. Would definitely stay there again.

Review collected in partnership with this hotel

Helpful?
Thank barbarahL5237ZO
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear barbarahL5237ZO, thank you for taking the time to upload your review. We appreciate your feedback in regards to the housekeeping and will definitely pass this on. It is great to see that you found our staff friendly and helpful. We look forward to welcoming you back again soon. Kind Regards, More 

Sydney, Australia
1 review
Reviewed 5 days ago NEW

A quality property with plenty of room to spread out and relax. Very fairly priced in a good location close to everything that happens in and around Southbank. Secure car park - bit of a maze getting to and from lifts but really that is not a big deal . I'll definitely be back .......

Review collected in partnership with this hotel

Helpful?
Thank Gerard R
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Gerard R, Thank you for taking the time to post your review. I am glad to hear you have enjoyed your stay and that your will be back. We look forward to seeing you again soon. Kind Regards, More 

Greater London, United Kingdom
1 review
Reviewed 5 days ago NEW

A few problems with the room and facilities but they were hopeless in forwarding a coat left behind,. It took over a week to send it to NZ, by which time we had already returned to the UK. They required photocopies of both sides of a credit card and photo ID just to pay the postage. Probably broke all the... More 

Review collected in partnership with this hotel

Helpful?
Thank regb409
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear regb409, Thank you for posting your review. We appreciate feedback about our apartments as we are always trying to improve them. In regards to the posting of your jacket, when posting items overseas the is a security policy that needs to be followed when do so. I apologies for any inconvenience caused but unfortunately this was something that cant... More 

Melbourne, Australia
1 review
Reviewed 6 days ago NEW

This accommodation was very good, clean spacious apartmnet. IT is in a fantastic location which is close to southbank and easy walk to Melbourne CBD and the the sporting precinct. Very friendly staff.

Review collected in partnership with this hotel

Helpful?
Thank debbieT8848RC
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear DebbieT8848RC, Thank you for taking the time to post your very. I am glad to hear that your found our apartments spacious an clean. We hope to see you again soon. Warm Regards, More 

Wellington, New Zealand
1 review
Reviewed 6 days ago NEW

Pity that small maintenance issues were not attended to as this gave a poor impression of an otherwise good service. Leaking shower doors, backs of wardrobes loose, washing machine broken. toilet hinge covers missing.

Review collected in partnership with this hotel

Helpful?
Thank davidwaynew2016
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Davidwaynew2016, Thank you for uploading your review. We take your concern about our maintenance issues seriously and are always looking at way to improve our property so we do appreciate your honest feedback. Hopefully you will stay with us again and then hopefully you can enjoy the same experience that the far majority of our guests receive. Warmest Regards, More 

Portland, Australia
1 review
Reviewed 1 week ago NEW

Very good property. Great location. A bit pricey but other than it's great. Staff very friendly and have carparking aswell. I've stayed here the last few times I've been to Melbourne and always check for availability when coming

Review collected in partnership with this hotel

Helpful?
Thank 500mirandae
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 500mirandae, Thank you for sharing your experience. It is always nice to hear from regular guest and that you find our staff friendly. We look forward to seeing you again soon. Warmest Regards, More 

Kirkstall
1 review
Reviewed 1 week ago

Very clean and well set out, close to cbd, tight car parking, easy check in and check out. Great features in rooms. No noise from street or other guests. Would stay here again. Very easy to locate and access.

Review collected in partnership with this hotel

Helpful?
Thank M9816PAdonnaw
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear M9816PAdonnaw, Thanks for posting your review and it is wonderful to hear you describe us as clean and well located. I am also glad to read that you would stay with us again. We look forward to welcoming you back in the future. Warmest Regards, More 

Melbourne, Australia
1 review
Reviewed 1 week ago

Fantastic! Clean room, beautiful views and very helpful staff. Very close to all amenities but in a quite area of the city. Couldn't recommend this venue highly enough. Walking distance to Arts Centre, Hamer Hall, Southbank, Federation Square, but very quiet location.

Review collected in partnership with this hotel

Helpful?
Thank 81laureld
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 81laureld, Thank you for taking the time to post your review. I am happy to read that you found our staff helpful and friendly and that our location was well suited to you. We look forward to welcoming you back again soon. Kind Regards, More 

Wagga Wagga, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Download Uber, easier to get a cab on a rainy day from here. Receptioist unable to get one on a rainy day Quick walk to Southbank and shops, good coffee shop under building for the morning fix. Good security and carpark.

Review collected in partnership with this hotel

Helpful?
Thank Viv L
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Viv L, Thank you for taking the time to upload your review. I am delighted to read that you enjoyed your stay, unfortunately our receptionist are only able to book the taxis for you and let you know when accepted. We look forward to welcoming you back soon. Kind Regards, More 

Hobart, Australia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

This is a perfect option if you are staying in Melbourne but want to be very close to the action but away from the noise and chaos. We have stayed here before and will again. The service is alway excellent and you feel like you are at home.

Review collected in partnership with this hotel

Helpful?
Thank el-de-Carabanchel
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear el-de-Carabanchel, Thank you for taking the time to post your review. It is always nice to hear such positive reviews and glad you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 

Additional Information about Quest Southbank

Address: 16 Kavanagh St, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range: $115 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelTravel.com, Booking.com, Travelocity, Priceline, Hotels.com and Agoda so you can book your Quest Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne
Hotel Style:
#45 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Quest Southbank staff and other travelers.
8 questions
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Questions? Get answers from Quest Southbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure to get above the 4th floor so that you have a better view and balcony.”
 of 5 bubbles Chorpiano, Oct 13, 2016 | Read review
“Choose room with sea view you can see Shrine of remembrance/sea and St Kilda area.”
 of 5 bubbles AmitJ284, Oct 10, 2016 | Read review
“Higher floors with view a better choice”
 of 5 bubbles arngreen, Sep 21, 2016 | Read review
“Look elsewhere.”
 of 5 bubbles davidwoodhouse, Aug 22, 2016 | Read review
“Room 706 was very quiet.”
 of 5 bubbles Seagullz, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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