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Quay West Suites Melbourne

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#10 of 158 Hotels in Melbourne
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Quay West Suites Melbourne
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1,046 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
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London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Spent 10 nights in a one bed apartment. Clean, tidy and well maintained. Gym, pool and steam room were an added bonus. To be honest, the only bad thing I have to say about it was the bar. Served good beer, wine and food but was rarely open. I regularly came down at 8 or 9 pm to find it...

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Helpful?
Thank steve_page2
Woodford, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed February 10, 2017

Having travelled thousands of miles over the years and stayed in great properties, I have to say that Quay Plaza is up there with them. The position is amazing right by the Yarra river, walkways running tracks botanic gardens all close by. We walked in greeted by the lovely Helena and Cathy, who I just adored. I naturally didn't like...

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1Thank DuquesaLondon
About Hotel's Favorite Review
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks you for the great review, we appreciate the feedback.I am pleased we got the suite type and view right for you . I will let the girls know your feedback. We look forward to welcoming you back .

Reviewed 4 days ago NEWvia mobile

Stayed for one night but i wish i had more time. Mum and i were treated so kindly by the staff. The hotel and rooms are clean and everything is an easy walk. Breakfast was good and a few extra hot options like pancakes would be great, but i'm being picky. I parked my rental car overnight and was only...

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Helpful?
Thank Zulug
Laguna Beach, California
Reviewed 6 days ago NEW

We arrived from America into Melbourne in the morning and took the bus transport to the hotel. From the minute we arrived to the minute we checked out this hotel staff was very welcoming, professional and helpful to a few issues we had to deal with. My luggage got ripped from LAX to Melbourne and the head hotel engineer named...

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Helpful?
Thank elosie
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we appreciate your taking the time to let other travelers know about the hotel we appreciate it. I have shared your feedbcak with Jack and he was thrilled.

Melbourne, Australia
Reviewed 1 week ago

Stayed here over Easter weekend with my family and we had an absolute ball. Check in staff were lovely and made you feel comfortable straight away. We booked a 3 bedroom apartment and were given 2601 which is on the top level of the Residential side of the hotel so had an amazing view of the arts centre spire, MCG...

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Helpful?
Thank amy d
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are pleased you will be back !

Greater Adelaide, Australia
Reviewed 1 week ago

This was our 4th stay at Quay West in Melbourne. As always the staff were brilliant, very friendly & efficient. The apartment was on the 14th floor with city views. The rooms had been rejuvenated since our last stay. We had breakfast in the jarrah restaurant each morning & the food choice was great. We think Quay West is so...

Review collected in partnership with Accorhotels.com
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Thank davidwG5316FG
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your review, i am pleased you will be back!

Reviewed 1 week ago

For an apartment style hotel that we have enjoyed staying at before, we were initially dissapointed at an unusual smell when we entered our room. We were lucky enough to be helped by excellent staff (especially Michael) who were able to change our room. By a stroke of luck and by way of hotel generosity, we found ourselves in an...

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Thank mdamiani
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, so pleased you enjoyed your stay. I am pleased we saved the day and the trip.

sydney
Reviewed 2 weeks ago

Travelling as 2 couples, We had decided to splurge and treat ourselves to a 2 bedroom apartment. Quay West suites proved to be the ideal accommodation in every regard. Unbeatable location - easy walk to Federation Sq, Bourke St mall, Flinders Lane restaurants and the Casino. Without exception, every staff member, whether at front desk or in Jarrah restaurant, was...

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Thank sharon873
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, the team will be thrilled.

Sunshine Coast, Australia
Reviewed 2 weeks ago

A friend and I spent a short weekend in Melbourne together, basing ourselves at the Quay West Suites in Southgate. Such a central location! It's what you expect from Quay West - excellent quality, good size rooms with lovely finishings, quality bathroom (ours had a full bath, marble flooring, tiles and vanity top), excellent amenities -- a pool (which is...

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1Thank 15mangotango
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it.

Australia
Reviewed 2 weeks ago via mobile

Stayed here with my 2 daughters for 5 nights for a dance related visit. Was very pleased when we arrived someone was there to unload our luggage onto a trolley with valet parking. Even though we arrived at 2pm our room wasn't ready which was the only small disappointment for our entire stay. After a long drive and needing to...

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Helpful?
Thank tracca
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are pleased you enjoyed your stay. The pool is fabulous so I am pleased the girls got to use it.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range: $152 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Quay West Suites Melbourne staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from Quay West Suites Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“view of the river is probably the best”
elosie, 6 days ago | Read review
“high floor, if 3 bedroom 2601 is perfection”
amyd104, 1 week ago | Read review
“Try to get into the residential suites”
mdamiani, 1 week ago | Read review
“Request mid to high level floor”
sharon873, 2 weeks ago | Read review
“Stunning views on the higher floors in river view rooms. Well worth it!”
  • Stunning city and river views
  • Melbourne city from the room
  • Main bedroom with great views and lots of space
  • Fully equipped kitchen
Angiepea, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question