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Quay West Suites Melbourne

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932 Reviews from our TripAdvisor Community

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Showing 912: English reviews
Nashville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful and spacious suites with all the amenities from home. We stayed in a 1 bedroom king suite which includes a full kitchen, washer/dryer combo, living room with sleeper sofa, dining table, balcony, etc. Great location...walking distance to many restaurants in the Southgate area, the Art Museum, the Tram, etc.

Helpful?
Thank Caren W
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we are pleased you enjoyed the hotel and our facilities. More 

Portland, Australia
Level Contributor
259 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Has so much potential, staff really friendly but back of house does let the place down. Our apartment was great, very clean and overall was a good place to be in. Bed was comfortable, passed the 3 bears test, Not too hard and not too soft, just right. The pool is also great. Parking service was quick and courteous. But... More 

Helpful?
Thank Peter_B_Simons
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it. More 

Adelaide, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We went to Melbourne on a girls trip.. There were 5 of us all in our 40s and absolutely loved the location. We stayed in a very spacious 3 bedroom apartment which had a huge kitchen, great sized living area and the bedrooms were great. The concierge was extremely helpful.

Helpful?
Thank Gen01976
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

We are so pleased you and the girls enjoyed the stay with us. We look forward to seeing you again. More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two nights with my partner. Great experience. All staff helpful and friendly without being OTT. From the person who brought up our bags (Talisien), to the guy who came up to help us with our cooling (Alex), they couldn't have been more pleasant. Room service was efficient with spot on communication on arrival times as well as... More 

Helpful?
Thank thecazzer
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it. It sounds like you had a great stay so we are pleased you enjoyed it. More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Front desk was super pleasant and helpful, I received an upgrade which was most welcome after arriving late from Auckland. Sarah and James were great. Big rooms are well suited to a longer stay, everything was clean and pleasant.

Review collected in partnership with Accorhotels.com

Helpful?
Thank mark_ohlin
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the feedback. I will let Sarah and James know you enjoyed their hospitality. More 

Canberra, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here after we got a great deal on luxury adventures. The rooms were clean and practical. Beds very comfy! Loved the buffet breakfast! Nice fruit breads bacon eggs coffee etc. The staff were fantastic very accommodating and friendly! One even helped us wrestle with a broken collapsed pram for at least 15 minutes! We would stay again!

Helpful?
Thank Alex U
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the feedback we appreciate it and are pleased to know you will be back. More 

Perth, Western Australia, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great serviced apartments right in Southbank. Easy walk to great restaurants and the casino. We had the 15th floor and wonderful view. Will definitely stay again. The staff were very friendly and helpful and buffet breakfast always fresh.

Helpful?
Thank Andrew B
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we appreciate it and are pleased you enjoyed your stay. More 

Melbourne
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic location, the friendliest staff imaginable, and an upgrade to a one bedroom suite with a river view made our second stay very enjoyable. Breakfast in the Jarrah restaurant was also delightful. The suite itself was very comfortable; but the biggest asset of this property is the staff. Very efficient, and nothing too much trouble.

Helpful?
Thank Mariner2
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Wow - thank you for the great review. I will be sharing your feedback with the team. More 

Heathfield, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just arrived back from our 3 week trip to Australia and I wanted to take the time to post a review to thank the team at the Quay West Suites. They made us feel very welcome for the moment we arrived and it is clear to see that these guys and girls genuinely ALL work together and know... More 

Helpful?
Thank ChinaGirl1964
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Wow- thank you for the great review. Happy Anniversary- I am pleased we made it special for you. More 

sweden
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Best location to explore the city - wonderful view over the river and the skyline. We had a small apartment with a balcony with a magificent view over the skyline and Rod Laver Arena etc. Kind and helpful staff, berakfast Ok but not anything extra. The rating would be 5 if not for the breakfast and maybe a small need... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ingrid T
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks you for the review, we appreciate the feedback. We look forward to welcoming you back soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range: $187 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#7 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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