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The Westin Melbourne

#12 of 156 Hotels in Melbourne
Certificate of Excellence
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205 Collins Street, Melbourne, Victoria 3000, Australia
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1,677 Reviews from our TripAdvisor Community

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Showing 1,612: English reviews
Perth, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Westin in Melbourne again last week. As usual it was faultless. The entire team gave exceptional customer service and attended to our every need. I stay at hotels at least 30 room nights a year. This is the best experience.

Helpful?
Thank JimTsagalis
Los Angeles, California
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived early (after nearly 20 hours of travel) and our room was not ready, but we were given access to the gym and locker rooms to get freshened up (which was desperately needed). The location of this hotel is pretty fantastic and very centrally located. We stayed Sunday-Saturday and had a lovely overall experience. I was travelling daily from... More 

Helpful?
Thank nylabuyer
Sydney, Australia
Level Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After another great, 5 night stay at the Westin we returned to Sydney relaxed...even after our week long round of business. Our high level room with a balcony & views was wonderfully comfortable & the concierge service superb. With its central location the Westin is a perfect place for business meetings, close to many fabulous bars & restaurants & the... More 

Helpful?
Thank Philippa B
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Philippa B. Thank you for taking the time to share your positive comments from your recent stay. We are certainly well known for our unsurpassed location and larger sized hotel rooms and accompanying bathrooms. We thank you for your feedback regarding the booking process on the SPG APP, which we have forwarded. We hope to welcome you back to... More 

Sydney, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not only the central location of this hotel for tourist coming to Melbourne, this hotel is absolutely beautiful. The staff are all very friendly and helpful. As soon as I arrived, I was greeted with a big smile, and this made my day. It's definitely a first class service. The location is very convenient and walking distance to all the... More 

Helpful?
Thank Cezanne L
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Cezanne L. Thank you for taking the time to provide us with your feedback as it is important to us. We are pleased you enjoyed our central location in the heart of the city. There is so much to see and do for visitors travelling for business and/or leisure at our doorstep. We are happy to read you our... More 

Perth, Australia
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a deluxe king room and it was awesome. It was spacious. the décor was very nice, bed was comfortable and the bathroom was massive. the location was perfect, walking distance to flinders street station, federation square and my favourite pub, Young & Jackson. one side of the hotel had a balcony that overlooked the old church next... More 

Helpful?
Thank crookie55
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear crookie55. Thank you for your review. We are delighted you had a wonderful stay with us. Our commanding central Melbourne address does place our guests amongst the very best that Melbourne city has on offer. On your next visit please do let our Reservations Team know of your preference for a balcony and our team will endeavour to allocate... More 

Sydney, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent three nights here most recently and, as is usual, the hotel was great. Location is very central and perfect for whatever it is you may want to do in Melbourne. Staff are courteous and professional. The rooms seem quite large in comparison to many hotels and are well appointed. I always prefer a room with a view over... More 

Helpful?
Thank Andrew D
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Andrew D. Thank you for your positive review. We are pleased you made the most of our unbeatable location and that you recognized the instinctive level of service that we strive to uphold at our hotel. Our rooms are certainly known for their size and it is with these signature Westin features and service standards we are able to... More 

Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First of all I have to laugh at the prior review with an SPG member complaining that they were not recognised........all I can say is grow up........take a look at yourself....... I bet you acted like a spoilt child at reception. I have stayed at Westin Melbourne over the past 6-7 years and it has always been great. Reception crew... More 

Helpful?
Thank Wilbury06
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Wilbury06. We wish to thank you for your ongoing loyalty to our hotel as it is certainly valued. We appreciate the time you have taken to provide your constructive comments which we have shared with our team. It is our priority to provide a renewing stay and we do take your feedback on board. Thank you once again and... More 

Penang Island, Malaysia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here with my wife for 2 nights to celebrate and 22 wedding anniversary . Was welcomed with a free bottle of champagne waiting in our room. Beautiful hotel and room overlooking Collins St. Love the little balcony and the location you cannot fault as everything is literally on your door step. 5 stars but at approx $200 per night... More 

Helpful?
Thank ShanoP
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear ShanoP. Thank you kindly for your comments regarding your stay and we do like to share all guests comments with our teams. We are delighted you both had a wonderful stay with us in every way, especially for your wedding anniversary and hope you enjoyed our gift. We are pleased you made the most of our unbeatable location and... More 

Danville, California
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My second stay here was a great as the first. I can't wait for my 3rd. The entire staff is so friendly, helpful and efficient. From dropping a car with valet to entering my room was a quick seamless experience. I am SPG Platinum and both stays I was upgraded - so nice. Location is spectacular. Easy walk to the... More 

Helpful?
Thank TravelingCaptain
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear TravelingCaptain. We are delighted to hear you enjoyed your stay with us and will be visiting again in the not too distant future. We are certainly known for our personalised service as well as our convenient location and revitalising signature features including Heavenly Bed and Bath with White Tea amenities. We look forward to welcoming you back to The... More 

Wagga Wagga, Australia
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

I always enjoy staying at Westin worldwide. except for Melbourne; that was the first and will be my last stay. first, the receptionists didn't recognise that we are GOLD spg members, thus he didn't give us any upgrade and didn't approve our late check out, or let's say he asked us for money to pay to get either the upgrade... More 

Helpful?
Thank Thanaa K
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Thanaa K, Thank you providing for your comments following your recent stay. We value the loyalty of our SPG Members and regret to hear of your disappointing experience. Your comments have been passed on to our Front Office Manager who welcomes the opportunity to discuss further, should you wish to contact the hotel directly. We thank you once again... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $197 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#17 Family Hotel in Melbourne
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