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The Westin Melbourne

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#11 of 157 Hotels in Melbourne
Certificate of Excellence
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The Westin Melbourne
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1,714 Reviews from our TripAdvisor Community

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Showing 1,647: English reviews
Perth, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at The Westin for business and was very impressed with the hotel. The room was spacious and very well appointed and the bed was soooo comfortable. The location is very central: close to Flinders Street station. The staff were very friendly. I couldn't fault the hotel. My only criticism would be the cost of phone calls from the... More 

Helpful?
Thank DJFCP
Washington DC, District of Columbia
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Two weekend nights here, in a lovely room facing Collins street, with a balcony. Clean, elegant, amazingly central location. Concierge Paul was incredibly helpful and Stephen was wonderfully welcoming and friendly- both are real assets to the hotel. We will be staying here again. No question.

Helpful?
Thank Captain_Starwood
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Captain_Starwood, Thank you for taking the time to share your comments. We are delighted you appreciated our personable and instinctive service, and that you enjoyed the signature in room features we are so well known for. Thank you also for your comment regarding our Concierge team and we will pass this on to them. We look forward to welcoming... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went back to Melbourne for business and stayed at the Westin for a week. Had a memorable stay. Typical Westin hotel, In the heart of Melb CBD surrounded by great restaurants. Has a gym with pool and sauna too. Great place to relax after a day of work. Highly recommend this hotel for both business and leisure.

Helpful?
Thank Chris T
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Chris T, Thank you for taking the time to provide your review. We are pleased to provide a refreshing sanctuary in an unbeatable location. We are delighted you made the most of our hotel’s Wellness Centre, including our lap pool, steam room, sauna and WestinWORKOUT Fitness Centre. On your next visit, our unique Gear Lending program, provides guests with... More 

Sydney, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This used to be our preferred hotel when staying in Melbourne. But this trip we had a disappointing experience (quite similar to what another guest commented a week ago). Not major things, but the little things that made the Westin a clear first choice. From not being welcome by anyone when we arrived and not being offered any help with... More 

Helpful?
Thank Ana C
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Ana C, Thank you providing for your comprehensive comments following your recent stay. We regret to hear of your experience was less than satisfactory and we hope to be given the opportunity to discuss further with you. Your comments have been passed on to our Executive Assistant Manager, should you wish to contact the hotel directly. We thank you... More 

McKinney, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I love this hotel. Always my first choice when in Melbourne. The staff are first rate, from valet parking to front desk and even house keeping. The rooms are immaculate and the lobby bar staff (especially Manny) go out of their way to please. Don't bother looking anywhere else

Helpful?
Thank erpservices
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear erpservices, Dear reviewer. Thank you for taking the time to share your comments and we are delighted to be considered your first choice in Melbourne. We are happy to read you our associates made a lasting impression. It is one of our priorities to ensure our guests feel welcome and special. We have forwarded your feedback to the associate... More 

Gold Coast, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Strong points of this hotel: + great location - 5-10 min walking to any point of CBD + good spacious rooms + great gym and sauna Not so great things: - breakfast is very scarce and never changes the menu (it's a nightmare for long-staying guests) Stayed in this hotel for ~5 months

Helpful?
Thank Garmashidze
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Garmanshidze, Thank you for taking the time to share your feedback. We are certainly well known for our unsurpassed location and larger sized hotel rooms and accompanying bathrooms. We have noted your comments regarding our SuperfoodsRX Buffet breakfast and would invite you to advise our team of any preferences you may have on your next visit with us. We... More 

Lucknow, India
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for about a week, and it was really convenient as it is right at the City Center! The hotel also gives a great deal of stress in ensuring that your stay is eco-friendly. The in-room services were understandably expensive. I would recommend asking for west facing rooms as it has better views & and from the first 3... More 

Helpful?
Thank Pr4sh4nt
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Pr4sh4nt, We are so pleased to learn you had such a wonderful stay and we thank you for your comments. At Westin Hotels & Resorts, every aspect of your stay is designed to ensure that you leave feeling better than when you arrived. For your next stay, please note Starwood provides Free Internet when you book on our SPG.COM,... More 

Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Situated right in the heart of the city, the hotel is great for engaging with the city of 'lanesway culture' of entertainment, F&B outlets and shopping. Staff were attentive to our needs and elite membership rewarded with room upgrades which was a great treat even if I wasn't able to fully enjoy it since was on business. I arrived early... More 

Helpful?
Thank Alex C
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Alex C, Thank you for taking the time to provide us with your feedback as it is important to us. We are pleased you enjoyed our central location in the heart of the city. Our signature features including larger sized rooms, Heavenly Bed rooms are certainly known for their size and it is with these signature Westin features and... More 

Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed six nights in August for business travel over a weekend. Overall stay was great. Room and bathroom were nicely appointed, spacious and clean. Breakfast buffet excellent. Services like running concierge helpful. Central location meant easy walking distance to client as well as shopping and fantastic choice of dining. Highlight was the inimitable level of service provided by Ian... More 

Helpful?
1 Thank Carey B
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Carey B, Thank you for your comments. We are delighted we delivered instinctive service and that you had time to enjoy our spacious rooms and luxurious in room Westin features. Thank you also for your comment regarding Ian in Concierge, who we have recognised. On your next visit we invite you to book through our Hotel Brand sites, SPG.COM... More 

Hong Kong
Level Contributor
96 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights at the hotel. The location is excellent with lots of restaurants and shops within walking distance. The tourist information centre is in the Federation Square area that is opposite to the hotel. The check-in process was efficient. The staff at the reception counter and conceigne are knowledgeable and the professional advice they gave was helpful.... More 

Helpful?
Thank RonnieHongKong
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear RonnieHongKong, Thank you for taking the time to share your positive review. There is so much to see and do at our doorstep for visitors travelling for business and/or leisure and we are pleased you made the most of our unsurpassed location. We thank you for your feedback regarding our menu items which we have shared with our Kitchen... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $201 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Luxury Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#17 Family Hotel in Melbourne
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