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Sofitel Melbourne on Collins

5,488 reviews
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Traveler (1434)
Room & Suite (741)
Dining (147)
Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“atrium bar”(155 reviews)
“prestige suite”(49 reviews)
“luxury room”(54 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Rooms
Mar 11Mar 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,488)Write a Review
There are newer reviews for Sofitel Melbourne on Collins
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5,324 results
Traveler rating
3,510
1,252
371
119
72
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3,510
1,252
371
119
72
Show reviews that mention
All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menutop endaccor memberstar hotelshower over the bathlove this hotelbeautiful hotelbottle of champagnevalet parkinghigh tearod laver arenaan upgrade
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2,551 - 2,555 of 5,324 reviews
Reviewed December 26, 2013

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Review collected in partnership with Accorhotels.com
Thank Robert M
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded January 28, 2014

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Reviewed December 25, 2013

A wonderful, well appointed property, in an excellent location. The highlight however,were the exceptional staff, for whom nothing is too much trouble. Overall an outstanding and highly recommended experience.More

Review collected in partnership with Sofitel.com
1  Thank Stewart W
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded January 28, 2014

Thank you for posting your review on Trip Advisor. I was pleased to read you had an enjoyable stay with us at Sofitel Melbourne On Collins. I appreciate your comments on the service provided by our Ambassadors and i will be sure to pass on...More

Reviewed December 25, 2013

I stayed there early December 2013 for a week to attend the International Diabetes Congress so the Hotel was quite full and very busy. It had been a few years since my last stay and the friendly superb service was still a stand out with...More

Thank NewieTraveller
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded January 28, 2014

Thank you for taking the time to post your review on TripAdvisor. It is not often one takes the time to write with such thoughtful praise. Your kind words regarding your experience at the hotel and the subsequent service provided by our Ambassadors is truly...More

Reviewed December 24, 2013

Although it took 3 times to enter my room, the front office staff, the girl who was on training was very patient to help me to fix the swipe card. The bay view on level 47 was superb. Check out was quick and done by...More

Thank molsn
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded January 5, 2014

Thank you for posting your review on Trip Advisor. I was pleased to read you enjoyed your stay with us and our Ambassadors were able to assist you. Thank you for your kind words about our friendly Ambassadors. We hope we have the pleasure of...More

Reviewed December 24, 2013

Superbe 5-star hotel in the center of Melbourne! 5-star service, excellent amenities, top breakfast, calm rooms, ...I would always recommend coming back when staying in Melbourne. The location of the hotel is a great starting point as well to discover the city.More

Thank WorldTravellerG
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded January 5, 2014

Thank you for posting your review on TripAdvisor, i was pleased to hear you enjoyed your stay with us. Sofitel Melbourne On Collins is within close walking distance to various attractions which is why our guest choose to stay with us. We look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Laundry Service
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$184 - $467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#17 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
$184 - $467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#17 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (1434)
Room & Suite (741)
Dining (147)
Pool & Beach (3)
Amenities (31)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
frank b
January 19, 2018|
AnswerShow all 5 answers
Response from Dianne S | Reviewed this property |
Sofitel on Collins reception is where you check in and it has a designated area there for Club members. If you advise them of the time you are arriving they will make an effort to have your room ready. Club lounge is... More
1
Vote
HBJoshi
January 5, 2018|
AnswerShow all 2 answers
Response from MSANewJersey | Reviewed this property |
We did so much walking we never got to the gym. Sorry I can't help you.
1
Vote
December 18, 2017|
AnswerShow all 3 answers
Response from Kelvin C | Reviewed this property |
The room we stayed in was very quiet and I don`t think it would matter what floor you stayed on.
1
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Room Tips
"High floors away from lifts are quieter"
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"If you enjoy a bit more space, go for a junior suite"
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"bay view to Yarra River"
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"Corner rooms are the best but views are from all floors."
Read review
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