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Sofitel Melbourne on Collins

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#17 of 156 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,003 Reviews from our TripAdvisor Community

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Showing 4,857: English reviews
Reviewed July 11, 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Amy W
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Melbourne, Australia
Reviewed July 10, 2013

Our stay at the Sofitel was wonderful. We had a corner room with an amazing view. Dinner & breakfast at No 35 was great. The food & service were both excellent. The staff at the hotel were very pleasant & polite.Highly recommend.

Review collected in partnership with Accorhotels.com
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1Thank Melita786
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review in Tripadvisor. I was glad to see you enjoyed your stay with us. I am glad that the offerings in the hotel met your expectations and we look forward to welcoming you back in the not too distant future.

Melbourne, Australia
Reviewed July 10, 2013

Review collected in partnership with Accorhotels.com
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Thank Cathy2013_13
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Reviewed July 10, 2013

Was a good location. Service as is often the case in Australia was somewhat sterile an soulless. The restaurants served above average food at above average prices Excellent rooms with great views. Good bar with above average service. High tea in the lobby lounge was good. Overall good access to Collins street with an experience comparable to that of the...

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Thank Gourmandius
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review in Tripadvisor. I was glad to see we met your expectations with room allocation and the high tea in Sofi’s. I was however disappointed to hear that we did not meet your expectations in the service delivery aspect. Your in depth review has been forwarded to the department concern and we look forward to...

Brisbane
Reviewed July 10, 2013

I have stayed here several times over the last several years and I am rarely disappointed. The service was not quite as good this time though really only one incident of being overlooked in the lounge / bar. All else was up to it usual good standard. good food, location service, facilities. Well done again!

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Thank aquarianmark
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review in Tripadvisor. I was glad to see you enjoyed your stay with us. I was however disappointed to hear that we did not meet your expectations in the lounge and bar area. I have highlighted your comment to the department concern. We look forward to welcoming you back in the not too distant future.

Napier, New Zealand
Reviewed July 10, 2013

Review collected in partnership with Accorhotels.com
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Thank Danielbearsley
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Melbourne, Australia
Reviewed July 9, 2013

Review collected in partnership with Accorhotels.com
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Thank sean_brito
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Perth, Australia
Reviewed July 9, 2013

This hotel is a brilliant location.the service was faultless from the breakfast waiter who ran off to google info for us for our days site seeing (without being adked), to the bottle of wine and chocolates that appeared in our room to say sorry fora faulty safe that was repaired first thing next morning. Loved the hotel room was a...

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Thank gonski9999
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review in Tripadvisor. I was glad to see you enjoyed your stay with us. I am glad that the offerings in the hotel met your expectations and we look forward to welcoming you back in the not too distant future.

Melbourne, Australia
Reviewed July 8, 2013

Review collected in partnership with Accorhotels.com
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Thank cleo1955
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Sydney, Australia
Reviewed July 8, 2013

I stay at this hotel every time I'm in Melbourne for work - which is alot. It feels like my second home and one of the reasons I keep coming back is the excellent service. Despite being such a large hotel, they make a point of remembering which room I prefer and take the time to help with transport, luggage...

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Thank The_Daring_Adventure
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Tripadvisor. It is wonderful to read that Sofitel Melbourne On Collins feels like your second home, very pleased to hear. Thank you for your comments with regards to our Ambassadors and friendly service. We looking forward to welcoming you back on your next visit.

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $175 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Expedia, Travelocity, Cheap Tickets and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#16 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Melbourne on Collins staff and other travelers.
22 questions
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Panama City, Panama
8 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room with a view is a must”
 of 5 bubbles 278DianneM, 4 days ago | Read review
“Get a corner room suite 77sqm of lovely space... treat yourself”
 of 5 bubbles Brendan360, 6 days ago | Read review
“Take time to actually dine in their Restaurant. the views are amazing especially through dinner service. Enjoy!”
 of 5 bubbles emmanuela869, 1 week ago | Read review
“Higher the better!”
 of 5 bubbles Vic_Traveller_8, 1 week ago | Read review
“High floors have great views”
 of 5 bubbles CaroF722, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question