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25 Collins Street, Melbourne, Victoria 3000 Australia
Lowest prices for your stay
Sofitel
$227
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Free cancellation until 06/05/22
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$228
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Free cancellation until 06/05/22
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$192
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2093)
Room & Suite (1107)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Melbourne on Collins
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 169 in Melbourne
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services.
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Property amenities
Paid public parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Parking
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Luxury
Languages Spoken
English, French, Chinese
6286Reviews50Q+A100Room tips
Traveler rating
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Most Recent
Clancy-Smith wrote a review May 25
Mount Coolum, Australia287 contributions77 helpful votes
As usual Sofitel Melbourne on Collins was a great place to stay for our weekend getaway. Great check in and out experience by the friendly staff. The Club Lounge staff and sensational and very attentive. They’d have to be the busiest workers anywhere looking after each guest. Our room was very comfortable and loved the new decor. We look forward to future stays.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
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jpclegal wrote a review May 11
1 contribution
Staff at reception, the porters and the housekeeping were all very friendly and helpful. One of our bags went astray at Qantas. It turned up late and after we checked out the next morning. The porters were very helpful in looking after it till we could get it. Will be back next time.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
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Location
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 2 weeks ago
Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay in spite your bags being lost. Thank you for your kind words about our Ambassadors. We look forward to seeing you again on your future visits to Melbourne.
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David R wrote a review May 9
Sydney, Australia2 contributions1 helpful vote
Second time I have been over billed with multiple charges, each time 3 separate charges to my credit card which doesn't match the final bill staying at the Sofitel group. PLEASE stop doing micro payments if your staff can not add up.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
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Trip type: Traveled
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davc0m wrote a review May 7
1 contribution
Disappointed bar and restaurant closed Sunday Monday surely you could have the bar open We deliberately booked The Monday because as usual its so hard to slip in your free night and we payed and upgrade of $105 which is a rip off being a regular customer at the Sofitel no bar no restaurant IN A 5 STAR HOTEL THATS RIDICULOUS
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 2 weeks ago
Thank you for your constructive review of our hotel. I am very sorry to read about your disappointment with the Atrium Bar being closed during your stay. Once again, thank you for bringing this to our attention. We appreciate guest who let us know when our services are not right. We do hope to see you again in the future.
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Robert3003 wrote a review Apr 2022
Melbourne, Australia7 contributions1 helpful vote
Had a weekend stay at the Sofitel, from check in to check out, dinner at No 35 , drinks at the atrium bar quick gym sesh . Could not fault this hotel they make you feel so special and ammenities kept at excellent standard. The rooms clean well appointed, and that bed was so comfortable. Great place to base yourself and see Melbourne. One of my favourite Accor properties in the world.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 2 weeks ago
Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff throughout the hotel. I hope to have the pleasure of welcoming you back in the future.
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Rosebud’s Aunt wrote a review Apr 2022
98 contributions56 helpful votes
Warm welcome from staff despite the need to talk through masks! Appreciate the extra effort of staff due to Covid requirements. The view from my window alone was worth the stay, and then there are all the little extras that makes the Sofitel so special. So nice to be out of lockdown and staying in our city for the first time.
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Date of stay: March 2022
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 4 weeks ago
Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.
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Brian W W wrote a review Apr 2022
Zurich, Switzerland9 contributions
Accommodation elegant but dated and showing some tiredness . Stayed in a corner executive room which was spacious. Bathroom and furniture tired . Executive club at Sofitel excellent with modern facilities . Breakfast and evening canapes excellent.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
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Location
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 4 weeks ago
Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.
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Sandra W wrote a review Apr 2022
Gold Coast, Australia124 contributions49 helpful votes
We were flying to Melbourne for a conference and arrived early to stay for 2 nights in the wonderful Hotel. We are Accor Gold Members and we upgraded to the 48th floor, beautiful views over the City and we saw the sunrise one morning. Our room was spacious with blackout curtains, clean and very comfortable. Our bathroom was nice but climbing into the bath for a shower was not ideal. The turn down service at night time was special. The Atrium Bar on Level 35 is very elegant, with beautiful draped fabric hanging down. We had dinner the first night in the Atrium Bar and the food and service were very good. The Restaurant 35 was very nice, great breakfast and fantastic views. Our dinner in 35 Restaurant was good, and dessert was wonderful. Staff everywhere were very good , friendly and helpful. This is one of the nicest Hotels we have stayed in around the world.
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Date of stay: April 2022
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Service
Sleep Quality
Room Tip: Our room was on the 48th level, wonderful views.
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 4 weeks ago
It is fabulous to hear that you enjoyed your stay and we are delighted to know that you enjoyed all aspects of it, especially the quality of our food offerings in No35, the Magnifique views as well as the comfort of our rooms. We appreciate your kind feedback about our team and we will ensure this is shared. We look forward to welcoming you again soon. Thank you again for sharing your experience, and we hope to see you again soon.
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matska wrote a review Apr 2022
western australia240 contributions52 helpful votes
Bonjour My sister and I spent five nights at this beautiful hotel. The experience was wonderful from our check-in to our unfortunate departure. The staff are very well trained-we did not meet anyone that was not very friendly. The room was very clean. The breakfast was great, the views absolutely breathtaking. There are trams right outside the front door. We will be back. Merci beaucoup
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Date of stay: April 2022
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Room Tip: I think all the rooms would be great
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 4 weeks ago
Thank you very much for your positive feedback. I am really pleased that you enjoyed the cleanliness of your room as well as the breakfast and the service you received. We hope to have the pleasure of welcoming you again on your next visit to Melbourne.
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The Hotel Inspector wrote a review Apr 2022
London, United Kingdom164 contributions65 helpful votes
With views of the Melbourne skyline and impressive service, Sofitel Melbourne will not disappoint! My room was meticulously clean and presented with all the luxury amenities you’d expect, including lovely bathroom amenities from Balmain. My only disappointment from the stay would be the lack of options from the room service menu, while it contained all the ‘traditional’ favourites, it would’ve been nice to see a mix of some more modern/different options. In saying this, there is so many dining options within walking distance, you’ll be spoilt for choice!
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Date of stay: March 2022
Location
Service
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Trip type: Traveled
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Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded Apr 11, 2022
Thank you very much for your positive feedback. I am really pleased that you enjoyed your room as well as the amenities and the service you received. We hope to have the pleasure of welcoming you again on your next visit to Melbourne.
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PRICE RANGE
$243 - $348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel melbourne on collins hotel melbourne, accor melbourne on collins, melbourne sofitel
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
363
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Frequently Asked Questions about Sofitel Melbourne on Collins
Which popular attractions are close to Sofitel Melbourne on Collins?
Nearby attractions include Depot Adventures (0.1 miles), The Ian Potter Centre: NGV Australia (0.3 miles), and The Regent Theatre (0.3 miles).
What are some of the property amenities at Sofitel Melbourne on Collins?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Sofitel Melbourne on Collins?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Melbourne on Collins?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Melbourne on Collins?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sofitel Melbourne on Collins?
Conveniently located restaurants include Straight Outta Saigon, Hochi Mama, and Eau De Vie.
Are there opportunities to exercise at Sofitel Melbourne on Collins?
Yes, guests have access to a fitness center during their stay.
Does Sofitel Melbourne on Collins have airport transportation?
Yes, Sofitel Melbourne on Collins offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Melbourne on Collins located near the city center?
Yes, it is 0.9 miles away from the center of Melbourne.
Are any cleaning services offered at Sofitel Melbourne on Collins?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Melbourne on Collins offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.