We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Melbourne on Collins

Save
Share
25 Collins Street, Melbourne, Victoria 3000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
eDreams
Snaptravel
$198
$194
View Deal
SAVE $4
Travelocity
Orbitz.com
Expedia.com$198
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1858)
Room & Suite (214)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Melbourne on Collins
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 170 hotels in Melbourne
Location
Cleanliness
Service
Value
Travelers' Choice
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services.
Read more
Room & Suite (214)214
Full view
Property amenities
Paid public parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Parking
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
Chinese
6,133Reviews46Q+A100Room tips
Traveler rating
  • 4,022
  • 1,445
  • 445
  • 138
  • 84
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
jimhardy2020 wrote a review Nov 25
Melbourne, Australia1 contribution
We decided to take a mini break with a difference and support the CBD businesses that had struggled during the lockdowns. The team were great, service fabulous and as a difference and support the CBD businesses that had struggled during the lockdowns usual our expectations were exceeded despite the restricted options for dining and entertaining etc
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Martyn S wrote a review Nov 23
1 contribution
Availing Accor Plus member benefits, this overnight stay was superb! Early check-in and late check-out provided a full 24 hours of marvellous hospitality. Very friendly and helpful staff, high room with extensive CBD and bay views, excellent amenities and exquisite dinner (restaurant) and hearty breakfast (room) combined to provide a wholly pleasing experience.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dagmara Bieda, Other at Sofitel Melbourne on Collins
Responded 3 days ago
Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.
Read more
Richard1025 wrote a review Nov 22
Melbourne, Australia4 contributions2 helpful votes
Our first stay in Melbourne in 10 months - hotel very Covid aware, clean and plenty of reminders about being Covid safe. Breakfast in room mandatory - excellent. we hope to visit again in December and to see more guests in attendance.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dagmara Bieda, Other at Sofitel Melbourne on Collins
Responded 3 days ago
Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope to see you back in December.
Read more
Katelouise89 wrote a review Nov 19
Mornington Peninsula, Australia58 contributions7 helpful votes
Staff were lovely on check in, welcoming and friendly and the hotel entrance is beautiful. The views are so beautiful and close to China town and Collins street shops. Room furniture is a little worn but comfortable :) phone kept randomly ringing in our room which got very annoying one was at 2:30am which woke us up and nobody knew where it was coming from!!.. $100 security deposit taken at check in hasn’t been refunded after 5 days but that’s ok they said could take up to a week. We would stay again definitely :)
Read more
Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Response from Dagmara Bieda, Other at Sofitel Melbourne on Collins
Responded 3 days ago
Thank you for your review on Trip Advisor . Whilst it delights me to read you were impressed with most aspects of your experience, and I sincerely apologise for a couple of issues you expressed disappointment with. We look forward to your next stay with us.
Read more
Bailey M wrote a review Nov 3
1 contribution4 helpful votes
I would never ever stay at this hotel again. The staff are absolute liars. I used to stay at this hotel a lot as an Accor member. In 2019 my business had some financial problems and unfortunately I had an overdue account with the Sofitel for around a few hundred dollars. This originally happened because the staff member on check-in originally did not enter the correct credit card details hence the card was not able to be charged so it was basically their fault. Since my business getting into some trouble I had the overdue account with the hotel. Things have recently got a better for me and I made an offer to pay the hotel what I owed and came to an agreement, I originally was told once I pay the account I would be welcome to stay at the hotel again so that’s why I paid it in goodwill because I wanted to be a guest of the hotel again obviously. But no this was an absolute lie, once I paid the overdue account I was told I’m not welcome at the hotel again due to having a bad credit with the hotel. They kind of deceived me into paying the account promising me I could stay again and then to be told I’m not welcome at the hotel once I have paid was absolutely disgusting and absolute lies they told me. I have since contacted management and sent many many emails, with absolutely no response this is absolutely disgusting customer service and the way they have treated me and lied to me is absolutely awful. I did the right thing and pay the account. There are better hotels and better options for anyone out there looking for good customer service I suggest you go elsewhere.
Read more
Date of stay: October 2020Trip type: Traveled solo
3 Helpful votes
Helpful
Share
Previous
PRICE RANGE
$170 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel melbourne on collins hotel melbourne, accor melbourne on collins, melbourne sofitel
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
363
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sofitel Melbourne on Collins
Which popular attractions are close to Sofitel Melbourne on Collins?
Nearby attractions include Depot Adventures (0.1 miles), The Ian Potter Centre: NGV Australia (0.3 miles), and The Regent Theatre (0.3 miles).
What are some of the property amenities at Sofitel Melbourne on Collins?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Sofitel Melbourne on Collins?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Melbourne on Collins?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Melbourne on Collins?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sofitel Melbourne on Collins?
Conveniently located restaurants include Hochi Mama, Harley House Kitchen, and Straight Outta Saigon.
Are there opportunities to exercise at Sofitel Melbourne on Collins?
Yes, guests have access to a fitness center during their stay.
Does Sofitel Melbourne on Collins have an airport shuttle?
Yes, Sofitel Melbourne on Collins offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Melbourne on Collins located near the city center?
Yes, it is 0.9 miles away from the center of Melbourne.
Are any cleaning services offered at Sofitel Melbourne on Collins?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Melbourne on Collins offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.