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Sofitel Melbourne on Collins

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#12 of 157 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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4,714 Reviews from our TripAdvisor Community

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Showing 4,591: English reviews
Sydney
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at the Sofitel on a visit to the Degas exhibition at the NGV. The hotel is a comfortable walking distance from the NGV and all the riverside attractions of the Melbourne CBD. That night we had a choice of restaurants at the top end of Collins Street and visited the timeless "The Waiters". This resurrection of the Italian... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jeremy L
Sydney, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Our room was spacious and the bathroom well appointed, although a basic level of agility was needed to access the shower. A little disappointed that our promised Age did not materialise but overall the hotel was comfortable and well positioned for our purpose. Tip - ask for a room where the noise from the Level 35 bar does not carry

Helpful?
Thank Commachecker
Sydney
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were in a small but lovely room with a fabulous view over the city to St Kilda. We really loved the crisp bed linen and Lanvin toiletries. This hotel is well located within an easy walk to some of Melbourne's best cafes, restaurants and shopping.

Helpful?
Thank Coffee-Nazi
Melbourne, Australia
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We visited the Sofitel for our anniversary and we had such an enjoyable stay. First of all the man who checked us in, I think his name was kirill was super friendly and welcoming which can be rare in hotel reception staff these days. Secondly our room was lovely and the decor of the hotel is stunning. The location of... More 

Helpful?
Thank Georgia P
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for choosing to stay at the Sofitel Melbourne on Collins to celebrate your Anniversary. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look forward to welcoming you back in the... More 

Sydney, Australia
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A regular hotel in Melbourne, with all the comforts. I was upgraded to a suite on my last stay which was excellent. It will make it difficult to slum it again in a standard room! Concierge services are first rate with solid food recommendations. Great place to stay.

Helpful?
Thank PeterGP71
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed the comfort of your upgrade on this occasion. My team will be pleased to know that you appreciated their service. We look forward to welcoming you again soon. More 

Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

I was very excited to book this hotel. Splurged and booked a junior suite with the most amazing views. The bed was the most comfortable hotel bed I have ever experienced and the shower had amazing pressure. We were given a room just outside the elevators and backed into the service elevators so there was a fair bit of noise,... More 

Helpful?
Thank DLW73
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor. Whilst it delights me to read you were impressed with most aspects of your experience, we were concerned to read about the aspects you expressed disappointment with. Once again, we sincerely apologise. We are also very pleased that these issues will not prevent you from staying with us again and we do... More 

Hobart, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Sofitel Melbourne ticks all the boxes - it's 5 star through & through, from driveway service and check-in through to the room facilities (which are always lovely & clean), to the quality of food at breakfast. The beds are super comfy and the gym is great too!

Helpful?
Thank Maree L
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne. More 

Christchurch, New Zealand
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Right near where I needed to be so location for me was excellent. Rooms are comfortable and well equipped - excellent wifi. It is huge though so it's never a short trip to anywhere in the hotel. Staff were all very efficient and very helpful. A great bed, so nice in comparison to many hotels. Definitely a repeat visit destination.

Helpful?
Thank Rhys C
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you enjoyed your stay at the hotel, our famous MyBed! and appreciated the ideal location. We look forward to seeing you again on your future visits to Melbourne. More 

Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the Sofitel on Collins in Melbourne last year and WOW, what else can you say , from the rooms to the club area to the staff , everything is amazing. But it all pails in comparison to the view from so high up , if you want an awesome place to stay in Melbourne then give this... More 

Helpful?
Thank austraveller72
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at... More 

Melbourne, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sofitel Melbourne is one of the best hotels in the World for Service and Comfort. I LOVE THE PLACE. . Breakfast in the dinning room at No 35. Is the best food layout I have ever seen anywhere in the World.

Helpful?
Thank Richard D
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your fantastic feedback. I am really pleased that you enjoyed your stay as well as the breakfast and the service you received. We hope to have the pleasure of welcoming you again on your next visit to Melbourne. More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $185 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
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