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Sofitel Melbourne on Collins

#10 of 156 Hotels in Melbourne
Certificate of Excellence
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4,664 Reviews from our TripAdvisor Community

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Showing 4,542: English reviews
sydney
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My stay proved to be a series of let downs . As a platinum Le Club Accor member I was offered no benefits aligned to the status level . In fact I was informed prior to arrival there would be no lounge access provided, upon arrival no room upgrade and even worse my only request was for a quiet room... More 

Helpful?
2 Thank R170171
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

My stay at the Sofitel on Collins was an absolute dream. From the staff to the spectacular views of Melbourne, my stay at the hotel was perfect. We were upgraded to the Prestige Suite 3707 and it was spectacular! Room service was prompt, the bed was amazingly comfortable and the toiletries were a delight to use. Looking forward to our... More 

Helpful?
Thank Ashie_EM
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. I was very happy to read that you enjoyed the complimentary upgrade to our fabulous suite and the view that came with it. We are blessed with all rooms having fabulous views of Melbourne. We pride ourselves on providing genuine service and those little... More 

Raymond Terrace, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Excellent Hotel, bit pricey but for that special occasion it's perfect. Great location with a tram stop at the door. Service was great and all staff were very attentive. Would highly recommend the Club Sofitel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank AmySaville
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at... More 

Palmerston, New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I had 5 nights at this hotel and couldn't fault it. We had a corner room on the 43rd floor that had the most incredible views across the city. The location was excellent with a tram stop right outside and in walking distance of interesting lanes and amenities. Room was very spacious and well appointed with the... More 

Helpful?
Thank C3115ELpeters
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was thrilled to read you enjoyed your corner room on the 43rd floor, the views of Melbourne are spectacular. It is wonderful to know that we met your expectations across many levels. Thank you also for your comments regarding the service you have experienced from our Ambassadors. We look forward... More 

Jerusalem, Israel
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for two nights in a room on the 42nd floor. The staff was overwhelmingly friendly and helpful. All the staff members such as the front desk, the concierge and the room maid, had done their best to help and make our stay the most comfortable. However, some issues should be mentioned, especially due to the fact that this... More 

Helpful?
1 Thank Tamar38
Torquay, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Cannot fault anything,reception very obliging the room very generous in size and all amenities again faultless will stay again (and again). Always look for the good deals you can get a real discount without downsizing room standard

Helpful?
Thank carronshoreaus
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne. More 

Queensland, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Traveled on a special weekend away in May for my wife's birthday . Room was magnificent the bar, drinks and snacks were fantastic. Convenient also to go to the footy, shopping in the city or just exploring Melbourne. One thing I did find unusual was that Melbourne has an awesome Coffee culture and yet they still had Nescafé instant in... More 

Helpful?
Thank CoffeeAddict09
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and for choosing to celebrate your Wife's birthday with us at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. Your comments regarding the Nescafe coffee are also appreciated. We thank you for your support... More 

Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Wanna check out Old Treasury Building, Parliament House, St Patrick's Cathedral and Old Trinity Lutheran without leaving your hotel, this is the hotel to stay! Excellent services and smiley staff makes you at home. Nice shopping places next to your hotel. And Chinatown with its supper offerings is just 10minutes walk😀.

Helpful?
Thank Daniel L
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future. More 

Nelson Bay, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 2 nights & the room was fantastic only having to climb into the bath for a shower was a let down. The bar/lounge was great could have stayed for hours felt very relaxed. The view from the 47 th floor was fantastic. Beds very comfortable. Service was excellent.

Helpful?
Thank Louise K
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services and our famous MyBed! We can certainly allocate a room with a walk in shower, please let us know when making your reservation. We look forward to seeing you again on your future visits... More 

Melbourne
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Situated so close to everything and I was surprised that it was a meeting place for so many Melbournians just getting together. That was the theme the whole weekend and it was exciting and happy. The room was great and the service fabulous. The only down side was the movie channel was not functioning correctly and although staff tried on... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sandra M
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your positive feedback. I am really pleased that you enjoyed your room as well as the service you received. Please accept our apologies for the issues you have experienced with our Movielink. We hope to have the pleasure of welcoming you again on your next visit to Melbourne. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $172 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#4 Spa Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
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