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Mercure North Melbourne

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Traveler (105)
Room & Suite (74)
Dining (12)
Overview
  • Excellent6%
  • Very good31%
  • Average28%
  • Poor19%
  • Terrible16%
Travelers talk about
“opening windows”(4 reviews)
“tram line”(8 reviews)
“a bit tired”(5 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (459)
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All reviewsopening windowstram linea bit tiredbar fridgehotel restaurantpublic transportbuffet breakfastcbdmelb
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81 - 85 of 453 reviews
Reviewed November 11, 2016

The hotel is in the process of being renovated and is in a great location for catching the tram and it is only about a ten minute tram ride into the city centre. There is an IGA express within walking distance but limited food options...More

Review collected in partnership with Accorhotels.com
1  Thank mirandad579
Reviewed November 7, 2016

Even the renovated rooms are not up to standard. Filthy furniture and poor quality. Tried to be disguised with new paint and carpet. Understand that they are renovating and workers start at 8am, but they could have asked me if I wanted the room next...More

Review collected in partnership with Accorhotels.com
1  Thank LisaS S
Response from The_Hotel_Team, General Manager at Mercure North MelbourneResponded November 10, 2016

Dear LisaS S, Appreciate you reviewing our hotel, albeit a tad bit harsh. The renovation process has been planned in stages and stage 1 is to complete the painting, carpet and wallpaper. Stage 2 involves the furniture and painting of the corridors. I do have...More

Reviewed November 1, 2016

Firstly, the staff were excellent. Very helpful. Had breakfast every morning, food was basic but very good and always full. However they are doing renovations and I arrived on a Sat. there were flakes of paint and plaster in the hallway that hadn't been vacuumed....More

1  Thank rabbitoh1
Response from The_Hotel_Team, General Manager at Mercure North MelbourneResponded November 3, 2016

Dear rabbitoh1, Thank you for taking the time to write your review. I will be sure to pass on your feedback to the team. It is unfortunate to note your feedback about the room not being vacuumed, I will definitely address this with the housekeeping...More

Reviewed November 1, 2016

The car parking was out in the open on a gravel drive way, it was raining so not very easy to walk down. The room was filthy, dirty and disgusting.the chairs were stained and grotty. I never took my shoes off, the carpet was so...More

1  Thank Wendy M
Response from The_Hotel_Team, General Manager at Mercure North MelbourneResponded November 3, 2016

Dear E9113JUwendym, My apologies for the unpleasant experience during your recent visit to the hotel and disappointing that we were unable to stay in one of refurbished rooms. We are in the midst of renovating all accommodation rooms and will have all of level 1...More

Reviewed October 29, 2016

Booked in late on a Friday Night after a 5 hour drive, the room was nothing like the one in the photo, ours was a lot smaller, opened the door to find it was occupied by thousands of mosguitoes went to reception and asked for...More

Thank Pedz1
Response from The_Hotel_Team, General Manager at Mercure North MelbourneResponded November 3, 2016

Dear Pedz1, Definitely not a great experience and for this we apologise. As you would have read from previous responses, the rooms are undergoing a full renovation, to be completed by the end of 2016. The mosquito’s are definitely not a pleasant sight, however, Victoria...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Business Center with Internet Access
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Details
Price range
$78 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$78 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (105)
Room & Suite (74)
Dining (12)
Pool & Beach (1)
Business Center & Event Rooms (16)
Questions & Answers
Ask a question
Olivia K
March 30, 2017|
AnswerShow all 7 answers
Response from colin r | Reviewed this property |
Apologies for the late response. Yes, there is ample parking
0
Votes
Room Tips
"Rooms away from Flemington red will be quiter"
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"Ask for a room not facing the road if you are a light sleeper"
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"Room at the front wasn't too noisy. I could here the trams up until a certain time, but really wasn't..."
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"higher floor away from room (but then you look into flats next door)"
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