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Mercure North Melbourne

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Mercure North Melbourne
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423 Reviews from our TripAdvisor Community

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Showing 417: English reviews
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Traralgon, Australia
Reviewed 2 weeks ago via mobile

The mercure North Melbourne was in a great location however it needs to be updated. The rooms were looking quite old and tired. One of the power points was hanging out of the wall and the shower head kept dropping so I had to hold it up to have a shower. The staff were very friendly.

Thank EmmaR166
Reviewed 2 weeks ago via mobile

I was worried about staying here after reading reviews but I am pleasantly surprised. The staff are so friendly and extremely helpful. The room is very clean and modern, and the bed is extremely comfortable. The bathroom is a little tired in places but nothing too bad. I had room service and the meal was absolutely delicious! Can't fault the...

Thank Sallyb1967
Reviewed 3 weeks ago via mobile

Had to stay for work so good location for royal children's hospital. Room was small but clean. Very helpful staff. Good room service meals. Would stay again if I had to be in the area. Easy to get into the cbd on one tram line.

Thank Chamanthi P
Reviewed 4 weeks ago via mobile

Spent four nights as a weekend away in Melbourne to visit Melbourne University for my sons future studying choices. On second night we returned to find towels not replaced and bed top sheets missing??

Thank Lello131162
Reviewed 4 weeks ago via mobile

We have stayed here a few times as the location is close to the hospital. Won't be staying again. Firstly I waited 10 minutes for someone to show up to the front counter to check me in. The main reason I wouldn't stay again however was the disgusting state of the bathroom. There were no holders in the shower so...

Thank lmac3826
Sydney, Australia
Reviewed 5 weeks ago

The average rating I am giving is due to the room I stayed in being pre-renovation. The whole hotel is being re-done, and I look forward to staying here again when it is finished. Travelled with colleague, for business. Good value rate. Was informed before stay (by phone) that I was allocated an older room and given a discount and...

Thank CarbonOffset
Melbourne, Australia
Reviewed April 16, 2017

Stayed here 3 nights for work. Check in and check out was fast and smooth thanks to Sara. Room was basic, clean and comfortable with a fantastic bed! Renovations appear largely complete. Breakfast simple but plentiful. Parking fine @$15 per night. Only downside no free internet which should be a given when travelling for business.

Thank Catherine J A
Elizabeth Town
Reviewed April 15, 2017 via mobile

The standard room is small and old. I do note that it is being renovated and room quality may improve. Essentially the rooms are past there use by date for a Mercure standard hotel. The fittings are old and worn. The bathroom is old a tired and on the first night i could not get hot water for a shower...

Thank dbfun48
Reviewed April 14, 2017 via mobile

Avoid this hotel if you can if you want a good nights sleep... Booked for three, only 2 towels and 2 cups etc. Heated Pool was NOT....was told only switched on in winter...its April and cold...how much colder does it have to get? At 4.30am to 5.15am lots of banging noise when trolley after trolley was loaded into the lift...assumed...

Thank rikhad
Adelaide, Australia
Reviewed April 8, 2017 via mobile

Shower broken, staff don't care, room outdated. I think this place is very poor value. Only stay here if you have to. I think that if the staff were more interested and understanding it would help to make up for an old hotel

Thank faulknerfamily2016
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear faulknerfamily2016, Appreciate your feedback and delighted that we were able to chat about your stay. As discussed, I will speak with the staff concerned and ensure they provide a more welcoming experience during check in. Best Regards, Wayne Woods General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

119 photos of this hotel

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Room/Suite (27)
Bathroom (21)
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Management photos: Courtesy of the property manager

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Room/Suite (9)
Hotel & Grounds (4)
Dining (3)
Pool/Beach Area (1)
Bathroom (1)
06/04/2017 06/05/2017
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  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure North Melbourne is located on the edge of the CBD, just a short tram ride from the city of Melbourne. All of Melbourne's attractions are within easy access. The hotel offers 70 contemporary & comfortable rooms and suites, with King, Queen, Twin accommodation options available, all with en-suite bathrooms, LCD TV, Foxtel, Internet access, Fridge with mini bar, tea & coffee making facilities. The hotel has a small plunge pool, and offers complimentary access to local private gym. ... more   less 

Additional Information about Mercure North Melbourne

Address: | Corner Flemington Road & Harker Street, Melbourne, Victoria 3051, Australia (Formerly Rydges North Melbourne)
Location: Australia > Victoria > Melbourne
Price Range: $77 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure North Melbourne 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Rydges North Melbourne Hotel Melbourne
Rydges North Hotel Melbourne
Melbourne Rydges North Hotel
Hotel Style:
#115 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Mercure North Melbourne staff and other travelers.
1 question
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1 month ago

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Questions? Get answers from Mercure North Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room away from Flemington Road, which is very noisy all night.”
CarbonOffset, 5 weeks ago | Read review
“Level 2 offers some city views. Good to be able to open windows to enjoy the sunshine.”
catherinejodiea, Apr 16, 2017 | Read review
“Hotel is next to busy Flemington Road, hence the noise levels.”
kerrismith742017, Mar 28, 2017 | Read review
“Ask for a room that has already been renovated.”
  • loose robe hook
  • damaged desk
  • broken bed-side lamp fitting
margotc794, Jan 17, 2017 | Read review
“Ask for a room away from the lift”
Q79KRlisar, Jan 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$71* /night
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Prices are for 1 room, 2 adults
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