We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Melbourne on Collins

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Melbourne on Collins
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

3,995 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,856: English reviews
victoria
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Husband had to visit eye and ear hospital,so was much appreciated we got early access to room to freshen up and leave case.It was appreciated the free bottled water ,as Accor members.Suprised also that they remembered from last stay to deliver paper to room. Got a package that included breakfast which was a good start to the day.As always this... More 

Helpful?
Thank merlie
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

You are extremely welcome and thank you for this great review. My team and I look forward to always make you feel at home and appreciated. Sincerely, Karen Taylor General Manager More 

China
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Excellent location and very helpful staff. Equally good the food and the rooms though a bit smaller. Neat and very clean. Nice ambience. Would strongly recommend whether you are on a Holiday or Business. Very convenient location in CBD with many Restaurants, Malls, interesting places just a walk away. Bang opposite the Hotel you can get into a Tram or... More 

Helpful?
Thank _ratnanaveen
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for your review. I am thrilled that my team looked after you so well with their usual spirited hospitality. We look forward to make you feel welcome on a future visit may it be business or pleasure that brings you back to town. Sincerely, Karen Taylor General Manager More 

Sydney, Australia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights over the weekend. The hotel is very convenient to everything. However we were not very happy with the rooms as they overlook the atrium and are very dark. There is no skylight visible so you can not see what the weather is like outside. The room was very clean and spacious but the servicing... More 

Helpful?
Thank Ritakliro
Mareeba
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

From the friendly, welcoming "men in blue" on the street level entrance to the tasteful and cosy ambience of the reception and bar/restaurant, our Executive room stay was most satisfying. The room is wonderfully large with a spacious walk in shower/bathroom (no annoying floor hobs, or shower screen doors), and contains ample and stylish seating and a comfortable king bed.... More 

Helpful?
Thank Chrissy S
Brisbane
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My last stay at the Novotel was during renovations to building next door and there were some noise and access issues. While the hotel entry off the street remains less than welcoming once you arrive at reception that is forgotten. Staff here are very friendly and welcoming and rooms are large, well equipped, clean and comfortable. Hotel is in a... More 

Helpful?
Thank Thomotravel
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review. We are thrilled you enjoyed another stay and that you like what has changed around us with the new adjoining retail space St. Collin Lane. It is wonderful that we exceed your expectations and this has you revisit us over and over. We very much look forward to make you feel welcome in the future... More 

Busselton, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was satisfactory and in an excellent location. Breakfast was ok but have had better at other Novotel hotels. Staff were friendly and prompt. Room tidy up each day was very hit and miss. Little things like shower gel and shower cap for my partner were replaced as required. I would have thought each room would have a standard routine.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Dustin1974
Sydney
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights in July. The service of all staff, from the concierge at the entrance, to the desk staff and restaurant staff - excellent. Everyone is very polite and friendly. The hotel lobby and commons areas are very well kept. We had breakfast there each morning, which was good. It isn't the best or biggest breakfast buffet... More 

Helpful?
Thank SydneyCouple00
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your patronage and your review. I am pleased to read that my team looked after you and that you loved our perfect location. Your suggestions on what can be improved will be taken on board by myself and the team. We hope to make you and the family feel welcome again and thank you for being helpful.... More 

Melbourne
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It was a great winter night in the city, accessible to a lot of places. We loved the breakfast - friendly staff across the board. Amazing for a weekend away - loved the late checkout option. The sofa bed was a bit squeaky though. But the room is enough for us as a family. Indoor pool is the best for... More 

Helpful?
Thank Sheilzy1972
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you, I am delighted to read you and the family had a happy time whilst with us at the Hotel. It is helpful to know what we can do better to provide more comfort and seamless service to all, especially during busy times and we will take your suggestions onboard. Thank you for sharing your postive experience, we hope... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Located at the heart of CBD. Have no problem in directing taxis. 2 minutes walk to Federation Square (Melbourne Visitor Center). 5 minutes walk to couple of tram stations to travel CBD with free trams :) to aquarium, factory outlet, even Victoria Market etc. Plenty of cafes and restaurants around. The hotel building has a small entrance and have to... More 

Helpful?
Thank Duenno L
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for your review. My team and I are pleased that you liked most aspects of the hotel and its services and especially our awesome location. We love welcoming back guests and look forward to the pleasure of your company for the next family catch up you are planning. Sincerely, Karen Taylor General Manager More 

Ballarat, Australia
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed three nights here in a king room. I wanted to bring my 10yo daughter but when we inquired they said we would have to upgrade for an extra $80pn. They said the room could not accommodate the 3 of us, so I declined and my daughter would have to miss out. When we arrived in the room it... More 

Helpful?
Thank Peter G
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for reaching out to us with this review. Your honesty is helpful as it will allow us to make changes that better benefit our guests. I would very much like to speak with you personally so I can address the concerns you mention with your comments with my team. Please contact me via email; H1587-GM@accor. com or phone;... More 

Questions? Get answers from hotel staff and past guests. Ask a question

565 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (321)
Viewed
Room/Suite (114)
Viewed
Bathroom (32)
Viewed
View from Room (20)
Viewed
Dining (19)
Viewed
Hotel & Grounds (25)
Viewed
Pool/Beach Area (4)
Viewed
Other (107)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (190)
Viewed
Amenities (10)
Viewed
Double Room (32)
Viewed
Executive Suite (31)
Viewed
King Premier Room (29)
Viewed
Pool (12)
Viewed
Dining (22)
Viewed
Standard Room (33)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Room/Suite (19)
Viewed
Dining (8)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
DoubleTree by Hilton Melbourne - Flinders Street
Central Business District
The Swanston Hotel, Grand Mercure
Central Business District
Citadines on Bourke Melbourne
Show Prices
Show Prices
Show Prices
Central Business District
The Sebel Melbourne Flinders Lane Apartments
Central Business District
Rendezvous Hotel Melbourne
Rendezvous Hotel Melbourne
#60 of 156 in Melbourne
4.0 of 5 stars 3,462 reviews
Central Business District
Stamford Plaza Melbourne
Stamford Plaza Melbourne
#37 of 156 in Melbourne
4.0 of 5 stars 3,249 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Australian, International
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane (the iconic shopping centre beneath Novotel Melbourne on Collins) is arriving in the heart of Melbourne's most revered retail street, Collins Street. St Collins Lane is due to open soon and will draw on the history of the location and add its own modern twist to create a new fashion, food and cultural destination for the city. During redevelopment works are scheduled from 7am - 7pm, Monday to Friday & 8am - 3pm, Saturday. The hotel guest services will not be affected. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $132 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, ACCOR, Booking.com, Orbitz, TripOnline SA, Hotwire, Agoda, Cancelon, Priceline, HotelTravel.com, Odigeo and Travelocity so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#54 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay