We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Melbourne on Collins

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Melbourne on Collins
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

4,086 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,945: English reviews
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

Arrived to a very pleasant Concierge, booking in very efficient and pleasantly supprised to get an upgrade and a bottle champagne to celebrate our special occasion. Room was fantastic. Breakfast was great with plenty of choice.Must say Staff were always friendly and courteous. The location in the centre of Melbourne was a bonus. Will be staying there again shortly.

Helpful?
Thank Barry T
Cleveland, Brisbane
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Would definitely stay here again! 10 min walk from the Southern Cross transit centre and around the corner from the shopping mall, Federation Square and the cathedral. It also only took us 20 min to walk to the Nickelodeon slime fest at the Margaret Court tennis centre. A beautiful buffet breakfast was included and the overnight rate was very affordable.

Helpful?
Thank Margaret L
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you, the best compliment you can give us is that you would stay again. We love welcoming back returning guests and look forward to make you feel welcome again. Thank you for your review. Sincerely, Karen Taylor General Manager More 

Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great lication and is our third stay here. The staff are very friendly always have a smile but not helpful , this is a complete opposite to our first stay 18 months ago where staff were a bit cold but helpful, by this i mean if you had a request it was sctioned straight away... More 

Helpful?
Thank Longyan
Adelaide, Australia
Level Contributor
167 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We always stay at this hotel when in Melbourne. Since the new shopping complex is finished it is in a very convenient location now with the a walk way down from the reception area on the third floor to below and out into Collins street andl Little Collins. street.. There are plenty of tramsand Flinders street rail station nearby also... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Catherine B
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your recent patronage and for your loyalty to us. We love that you keep returning for our fabulous location and the friendly service . We very much look forward to welcome you back in the future and thank you for your review. Sincerely, Karen Taylor General Manager More 

Australia
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a couple of nights in mid September and was very impressed overall with this hotel. Breakfasts are extensive and offer very good value. Rooms are clean, modern and quite large. As is always the case, the staff can make or break a place and in this regards Novotel on Collins comes up trumps. The staff were just fantastic,... More 

Helpful?
Thank Ozziemozzie
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for posting this awesome review. My team will be thrilled once I pass on your comment and I thank you for recognizing their outstanding hospitality. We would love to welcome you back and offer you the friendly service with our usual smile. Sincerely, Karen Taylor General Manager More 

Melbourne, Victoria, Australia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is an average 3 star hotel, with pluses (the personnel are nice) and minuses. Parking system completely wrong that made me feel like I am part of a nightmare and I can't wake up because it's for real.... With that said my 3,5 star experience turned into -star, if that would be available.

Helpful?
Thank Maria B
Karen T, Operations Manager at Novotel Melbourne on Collins, responded to this review

Thank you for taking the time to review your recent experience at Novotel Melbourne on Collins. Please accept my sincere apologies about the delays with retrieving your vehicle on Saturday morning. I understand your frustration. I would like to speak with you personally so I can restore your faith in Novotel Melbourne on Collins. Please contact me direct either via... More 

Ballarat, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

As always , my stay at Novotel on Collins was excellent. The service is impeccable, the staff friendly and the rooms comfortable. The breakfast buffet is fresh and tasty and the lounge area is perfect for a pre- dinner drink. The proximity to the city makes this a fabulous place to stay. Many thanks to the Novotel team for again... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank christinemeneely
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

You are extremely welcome .Thank you for your recent visit with us again and for posting this review which is encouraging for all of us at Novotel on Collins. We are thrilled to have you as one of our loyal supporters and look forward to see you soon for another memorable time with us. Sincerely, Karen Taylor General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed here for years and I observed how Novotel standard has deteriorated compared to similar star hotels like holiday inn. Holiday inn has definitively understands the competitiveness of the market and has up their game but Novotel unfortunately has refused to accept the change of the market. I can't remember how many times I have to ring up... More 

Helpful?
Thank Evelyntea
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review and your recent patronage. We are thankful for our loyal members and are saddened by your feedback as you feel disappointed. If you could provide us with more information and contact my Operations Manager Jayesh Bala and allow us the opportunity to follow up as our aim is for all our guests, especially loyalty members... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

My wife and l stayed in the city for 2 nights, we found the hotel well appointed and the staff friendly and courteous. The Novotel is well placed central in the city close to all attractions, and restaurants.

Review collected in partnership with Accorhotels.com

Helpful?
Thank kpwilson
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review. It is pleasing to know you had a great weekend with our Hotel as a base and that my team looked after you both well. There is always so much to do in town, and we hope we can make you feel welcome in the future. Sincerely, Karen Taylor General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Valet parking was so easy dropping off and picking up! Location is perfect.The rooms are great,comfy bed, perfect pillows, great thick towels and quiet rooms with great blackout blinds! An enjoyable stay!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Michelle B
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you, we are delighted you had a great weekend and loved what we offered for comfort. We would love to make you feel welcome again and thank you for posting this review. Sincerely, Karen Taylor General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

573 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (328)
Viewed
View from Room (21)
Viewed
Room/Suite (114)
Viewed
Bathroom (32)
Viewed
Dining (19)
Viewed
Hotel & Grounds (25)
Viewed
Pool/Beach Area (4)
Viewed
Other (113)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (190)
Viewed
Amenities (10)
Viewed
Double Room (32)
Viewed
Executive Suite (31)
Viewed
King Premier Room (29)
Viewed
Pool (12)
Viewed
Dining (22)
Viewed
Standard Room (33)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (18)
Viewed
Dining (8)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
DoubleTree by Hilton Melbourne - Flinders Street
Central Business District
The Swanston Hotel, Grand Mercure
Central Business District
Stamford Plaza Melbourne
Stamford Plaza Melbourne
#36 of 157 in Melbourne
4.0 of 5 stars 3,461 reviews
Show Prices
Show Prices
Show Prices
Central Business District
The Westin Melbourne
The Westin Melbourne
#11 of 157 in Melbourne
4.5 of 5 stars 1,730 reviews
Central Business District
Citadines on Bourke Melbourne
Central Business District
The Sebel Melbourne Flinders Lane Apartments
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Australian, International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $136 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, ACCOR, HotelTravel.com, Cancelon, Cheap Tickets, Odigeo, Hotwire, Priceline, TripOnline SA, Agoda and Travelocity so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#54 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay