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Nova Star Gate Serviced Apartments

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201 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Level Contributor
15 reviews
6 hotel reviews
2 of 5 stars Reviewed yesterday NEW

To start with, our room stunk of smoke as we entered. Not the fault of the hotel I guess, but obviously no attempt to get rid of it before we arrived. Most surfaces had to be wiped down before we could use them. Pumpkin soup enjoyed by the previous guests?! This was also the case for the cutlery and crockery...but... More 

Helpful?
Thank Nedness B
Devonport
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Nova Star Gate apartments are good value, we only had the one night but the rooms are set up for the extended stay with a good kitchenette and a 3/4 sized fridge and microwave, the rooms have a small dining setting and a two seater couch the bathroom had a bathtub and was of a good size, if you... More 

Helpful?
Thank Andrew H
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

After reading all the reviews of this place I was terrified of what our room standard might have been. When we walked in I was pleasantly surprised. The room itself was clean, however the bathroom needed a lot of TLC. There was a lot of street noise all night. But this place is okay for a short stay if you're... More 

Helpful?
Thank Kristy B
Kingston, Australia
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 30, 2016

This place needs some TLC, and refurbishment. We had a two bedroom apartment and, although it was very clean, the apartment was just adequate. Both the kitchen and bathroom were pretty basic. It is well located, being just a block from the Queen Vic Market. The receptionists were very friendly and helpful. At just under $200 per night, I'm sure... More 

Helpful?
Thank Lindsay J
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 27, 2016

Location is not bad. Staff are nice. Rooms are old and dirty looking (stained carpet, dirty dishes, dusty surfaces, sticky dirty tv remote, smelly air conditioner). Not very clean in room. TV was very small. Bed was about the best thing (very comfy).

Helpful?
Thank MrViper73

Travelers are raving about these Melbourne hotels

Penang Island, Malaysia
Level Contributor
135 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
2 of 5 stars Reviewed April 30, 2016

NOVA GATE APARTMENT HOTEL FRANKLIN STREET MELBOURNE I booked online and was desperate for a place to stay for 3 nights. Lobby was clean, check-in was problematic. Lift was clean and fast. My room was at the end of a small corridor and though opening the door was easy getting my suitcase in was difficult. Room looked clean, queen size... More 

Helpful?
Thank overseaswriter
Sydney, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 30, 2016 via mobile

This place is badly maintained and a bit expensive for the service level. The standard of cleaning is below average. The location is very convenient however there is a lot of highrise construction going on nearby so noise levels can be a problem. If it were cleaned up this could be a nice 3 star property.

Helpful?
Thank PatrickR595
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

I was happy with this hotel as it was affordable. Close to all shops. Little stroll to Burke street and Flinders station. Queen Victoria market just around the corner. Housekeeping daily. Parking at the hotel was affordable. Nice clean rooms. I recommend this hotel.

Helpful?
Thank Teresa P
Singapore, Singapore
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 31, 2016

I stayed in the standard room at LEVEL 2 for 3 nights. There was a hostel opposite the hotel and they did make quite some noise throughout the nights. The noise wasn't any issue to me but if you're a light sleeper, it might be. The room was basic but sufficient. I did not experience broken doors or dirty bugs... More 

Helpful?
Thank Wa15
Level Contributor
3 reviews
4 of 5 stars Reviewed March 23, 2016

We had a hotel room and although relatively small and basic, it was more than adequate for our 3 night stay. The room was clean, the staff were helpful and friendly and its location, within easy walking distance of the shops, Queen Victoria markets, tram and Melbourne Central train station is great. We will be back for a longer stay... More 

Helpful?
Thank Glenda G
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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access

Additional Information about Nova Star Gate Serviced Apartments

Address: 118 Franklin St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $69 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nova Star Gate Serviced Apartments 3.5*
Number of rooms: 75
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Also Known As:
Nova Star Gate Serviced Apartments Hotel Melbourne
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