We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
1 Parliament Square off Parliament Place, Melbourne, Victoria 3002 Australia
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com$241
Priceline$241
Travelocity$242
Hotels.com$242
Agoda.com$242
Orbitz.com$242
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1359)
360
Panoramas (12)
Room & Suite (738)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more

About

#10 of 170 in Melbourne
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.3
2022 Travelers' Choice Best of the Best
Overlooking St. Patrick’s Cathedral, Fitzroy Gardens and the cosmopolitan mix of Victorian and modern architecture of the central business district, Park Hyatt Melbourne offers an exclusive sanctuary in the heart of the city. Our hotel in Melbourne CBD provides a warm ambiance and exceptional levels of personalised service and luxury amenities. Renowned for having the largest 240 guestrooms & suites in Melbourne with walk in robes, Italian marble ensuites and open windows, our luxury hotel provides an unparalleled experience of elegant, contemporary luxury. Guests are invited to enjoy the award-winning radii restaurant & bar, the vibrant Tea Lounge and Park Club Health & Day Spa featuring an indoor aquamarine pool, spa, sauna, gym and private sun deck. Our Melbourne hotel is only 22km from Melbourne Airport, and is convenient to most city attractions around the city centre. It is within walking distance to the Melbourne Cricket Ground (MCG), home of the Australian Football League (AFL) and test cricket, The Melbourne Museum and the best boutique shopping, cafes, restaurants and theatre districts. Park Hyatt Melbourne is also ideally positioned just steps from Parliament Station and Melbourne's free tram zone.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
On-demand movies
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Chinese
4192Reviews23Q+A100Room tips
Traveler rating
  • 3,111
  • 658
  • 227
  • 114
  • 84
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Climber18723694098 wrote a review Yesterday
Melbourne, Australia1 contribution
Overall a very enjoyable and memorable stay at the Park Hyatt to celebrate our wedding anniversary. Hotel management kindly recognised this and provided a congratulatory card and a bottle of sparkling wine in which to celebrate. We stayed for two nights over the Saturday and Sunday and it was really nice to at last experience the delights of the hotel and Melbourne CBD given that the pandemic and the restrictions made it difficult over the last 12-18 months. The service and room allocated were excellent with room service very attentive to our requests over the entire weekend. Thank you Park Hyatt for what was an enjoyable and memorable stay in Melbourne.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
winnie2078 wrote a review Yesterday
melbourne222 contributions130 helpful votes
+1
I booked for one night back in March for my husbands birthday in April. Unfortunately i got covid and we had to reschedule. I booked through Qantas as I'm a frequent flyer and it was no trouble to change the night to a few weeks later in May. I did end up paying more money in the end which defeated the purpose of using my Qantas points but hey it is what it is. I paid extra to get a room with a view and also breakfast. Upon arriving they couldn't actually find our booking so we were waiting for about 15 minutes whilst they tried to sort it out. It was a little awkward standing there but they were very pleasant and apologized once it was sorted. we got to our room on the 15th floor, it was amazing. It was big with a queen size bed large bathroom and walk in robe area. However the view was of the old and dirty tennis court on the roof. This was really disappointing because the whole point was to pay extra to get a view. It looked like a prison yard court. Photos are attached to this review. Obviously there will be plenty of rooms in hotels with all different angles and views but to ask people to pay extra to look at a tennis court is not really a view. Its not a cheap hotel at all so charging extra i dont think is right. the views beyond the tennis court were amazing, it was just the horrible tennis court that let it down. We were also looking forward to the bath. However once in, it was hard to relax as the water continues to drain once its at a certain level so it was not relaxing. Im guessing its a safety feature perhaps but to stop the draining you had to let the water dip below to certain point so the water didn't cover our bodies so we ended up being cold. I think this function should be removed as the bath is a corner bath and would be so nice to relax in. The heating/air con clicks all night as it goes on and off so i would suggest turning this off completely as it woke up every time. Also the doors like all hotels are not soft close so you could hear people at all hours of the night opening and shutting the doors. Its very loud when there is not other noise so if you're a light sleep i would suggest ear plugs. The hotel was was fairly quiet though apart from the doors. The breakfast was great. Plenty of options and the chef makes some things as you wait. Definitely one of the better hotel breakfast buffets ive had. The location i think is great as its the top end of Collins & Bourke street which is generally quieter. The hotel building itself is just beautiful. timeless and so pretty. A lovely driveway leads up to the wrap around and they have valet (a bit pricey at $60) but the concierge staff are just lovely. In fact the hotel staff were all lovely and so friendly. I think we were just unlucky to have the room we did with the minor inconveniences but i would definitely come back here.
Read more
Date of stay: May 2022
Rooms
Location
Service
Room Tip: a very high floor
See more room tips
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded yesterday
Dear winnie2078, Thank you for your detailed review of Park Hyatt Melbourne. We truly appreciate the comments. I am thrilled to read that you would come and stay again. We are always pleased to hear this from our guests. Also, I am pleased to let you know that we will resurface the tennis court later this year so it will really improve that current look across to your view. I hope we can welcome you back again soon and be of service again. Regards, Leigh Shepheard Hotel Manager
Read more
KikkiB26 wrote a review Yesterday
1 contribution
Once again this beautiful hotel did not disappoint. Was lovely to experience staying here like we did for our first night as a married couple. Service was impeccable. Deluxe room with a beautiful view.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded yesterday
Dear kikkiB26, Thank you for sharing your lovely feedback after your recent stay and congratulations on your wedding day! We were thrilled that you chose to spend it with us. I am so pleased to read that you had a memorable stay. We hope you will chose us again for future celebrations. Looking forward to welcoming you back again soon. Regards, Leigh Shepheard Hotel Manager
Read more
David O wrote a review May 23
Melbourne, Australia16 contributions4 helpful votes
We stayed in the Terrace Room for 2 nights and it’s superb. Big and airy and the way the inside and outside work together is terrific. Greta views of the Melbourne CBD and the Cathedral. Positioned at the top of the city, it is perfect to walk to all of Melbourne’s premium arts, theatres, restaurants and entertainment facilities. We absolutely loved it
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded yesterday
Dear davido840, Thank you for your lovely review of Park Hyatt Melbourne. I am thrilled to read that you enjoyed our Terrace Suite. I am glad the location and views met your expectations. It sounds like you really enjoyed your city escape and took advantage of all Melbourne's attractions. I hope we will have the pleasure of welcoming you back again very soon and being of service again. Regards, Leigh Shepheard Hotel Manager
Read more
AyoubAayah wrote a review May 23
Melbourne, Australia1 contribution
Customer service was one of the best I’ve received amongst all 5 star hotels I’ve been to. The jacuzzi / bath was an extremely amazing experience which my wife and I really enjoyed. Everything was smooth at this hotel no ego from the staff and were all happy. We were especially happy about how much they cared and the little detail they focused on. Thank you to all staff on hand!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded yesterday
Dear AyoubAayah, Thank you for your lovely review of Park Hyatt Melbourne. It was a pleasure to have you with us. I am so pleased to read that you enjoyed your stay with us and that the team made such a positive impression. I will be sure to share your kind comments with them. I hope we will have the pleasure of welcoming you back again soon and being of service again. Regards, Leigh Shepheard Hotel Manager
Read more
Sarah_A87 wrote a review May 23
Melbourne, Australia3 contributions1 helpful vote
We stayed at the Park Hyatt as a mini getaway for my husbands birthday. Staff were welcoming and friendly and the effort to acknowledge my husbands birthday was greatly appreciated. The room and bathroom were very clean and we thoroughly enjoyed our stay and the service at Park Hyatt Melbourne. Would definitely recommend.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 2 days ago
Dear Sarah_A87, Thank you for sharing your feedback after your recent stay with us. It was a pleasure to have you with us and Happy Birthday to your husband! I am so pleased that you enjoyed your stay and the hotel. It is great to receive your kind feedback. I hope we will have the pleasure of welcoming you back again in the near future and being of service again. Regards, Leigh Shepheard Hotel Manager
Read more
jasoncarrollau wrote a review May 22
Melbourne, Australia1 contribution
Given the reputation of this property we were expecting great things. Experience started well but went downhill after that. Room was not serviced until well after 4 pm which impacted us getting ready for the evening. When questioned about it housekeeping‘s response was ‘you should have booked in a time earlier’ Room also not 100% clean with sequins from the previous guest all over the carpet. Overall for the price you pay very underwhelming.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 2 days ago
Dear jasoncarrollau, Thank you for sharing your feedback after your recent stay with us at Park Hyatt Melbourne. I am sorry to read that your stay was underwhelming. In regards to the servicing of your room, we never said you needed to book a time with housekeeping, rather to just let us know your preferred time for servicing and we will ensure it is done. This can be done by letting us know or pressing the make up room light on your door when it suits. I hope that we will have the chance to welcome you back again in the future and be of service again. Regards, Leigh Shepheard Hotel Manager
Read more
Victoria B wrote a review May 22
1 contribution
We have been staying here for 15 years+ and always found the hospitality exceptional but this visit was very disappointing. We were given a very noisy room next to the lift and the staff were not the usual friendly faces. It all felt very impersonal and not particularly welcoming. Breakfast kitchen and wait staff were the exception, fantastic as always. With the now overwhelming choice of alternate 5 star hotels in Melbourne, we'll be looking at those in future.
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 2 days ago
Dear A6854WHvictoriab, Thank you for sharing your feedback after your recent stay with us. I am sorry to hear it didn't meet your expectations this time. I am sorry your room was allocated next to the lifts. In regards to the team, there has been some turnover throughout the pandemic but it is disappointing you didn't find the team as friendly as usual. I hope we will have the chance to welcome you back in the future and restore your faith in us. Regards, Leigh Shepheard Hotel Manager
Read more
becgriffin wrote a review May 19
Melbourne, Australia1 contribution
This hotel was everything we could’ve hoped for for our very special occasion. The room was spectacular and huge and the views were beautiful. Our spa treatments were divine. We felt very spoilt. The service was friendly and professional always
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 6 days ago
Dear becgriffin, Thank you for sharing your lovely feedback after your special stay with us at Park Hyatt Melbourne. We were thrilled to have you. I am so pleased your stay was great and that the team in particular made such a positive impression. They will be thrilled to hear it. I hope you will return and spend more special occasions with us very soon. Regards, Leigh Shepheard Hotel Manager
Read more
smbrrtt wrote a review May 17
Brunswick, Australia1 contribution
Absolutely loved our stay at Park Hyatt, deserves it's spot at the top of Melbourne's best hotels. Service was fantastic, room was extremely well kept and late night room service was delicious. Would stay again in a heartbeat
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 1 week ago
Dear smbrrtt, Thank you for your lovely review of Park Hyatt Melbourne. It was a pleasure to have you with us. I am thrilled to read that you had such a great stay. I will share your review with the whole team. I hope we can welcome you back again very soon and be of service again. Regards, Leigh Shepheard Hotel Manager
Read more
Previous
123456
PRICE RANGE
$244 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt melbourne hotel melbourne, hyatt melbourne, melbourne hyatt
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
240
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Park Hyatt Melbourne
Which popular attractions are close to Park Hyatt Melbourne?
Nearby attractions include Depot Adventures (0.2 miles), Fitzroy Gardens (0.2 miles), and St. Patrick's Cathedral (0.07 miles).
What are some of the property amenities at Park Hyatt Melbourne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Melbourne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Melbourne?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Park Hyatt Melbourne?
Conveniently located restaurants include Hochi Mama, Lupino Bistro and Bar, and Ruyi Modern Chinese.
Are there opportunities to exercise at Park Hyatt Melbourne?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Park Hyatt Melbourne have airport transportation?
Yes, Park Hyatt Melbourne offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Hyatt Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Melbourne offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Hyatt Melbourne?
The staff speaks multiple languages, including English and Chinese.