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Park Hyatt Melbourne

1 Parliament Square off Parliament Place, Melbourne, Victoria 3002 Australia
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Traveler (1420)
360
Panoramas (12)
Room & Suite (746)
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About

#9 of 173 hotels in Melbourne
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.3
2023 Travelers' Choice Best of the Best
Overlooking St. Patrick’s Cathedral, Fitzroy Gardens and the cosmopolitan mix of Victorian and modern architecture of the central business district, Park Hyatt Melbourne offers an exclusive sanctuary in the heart of the city. Our hotel in Melbourne CBD provides a warm ambiance and exceptional levels of personalised service and luxury amenities. Renowned for having the largest 240 guestrooms & suites in Melbourne with walk in robes, Italian marble ensuites and open windows, our luxury hotel provides an unparalleled experience of elegant, contemporary luxury. Guests are invited to enjoy the award-winning radii restaurant & bar, the vibrant Tea Lounge and Park Club Health & Day Spa featuring an indoor aquamarine pool, spa, sauna, gym and private sun deck. Our Melbourne hotel is only 22km from Melbourne Airport, and is convenient to most city attractions around the city centre. It is within walking distance to the Melbourne Cricket Ground (MCG), home of the Australian Football League (AFL) and test cricket, The Melbourne Museum and the best boutique shopping, cafes, restaurants and theatre districts. Park Hyatt Melbourne is also ideally positioned just steps from Parliament Station and Melbourne's free tram zone.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Chinese
See what other travelers are saying
  • Jason D
    Melbourne, Australia155 contributions
    Needs a renovation
    Stayed during Melbourne Covid lockdown in July for an evening with connecting rooms for the kids due to some extenuating circumstances at home. The hotel was not participating in the Covid hotel quarantine program which made it a very attractive choice. The hotels’ pool, gym, restaurants and bars were all closed. Service was exceptional, despite the obvious issues the hotel was dealing with. The food at breakfast, lunch and dinner, via room service was prompt and delicious. We were granted a very late check out which was fantastic and very flexible of the hotel. The staff did everything to make our stay warm, pleasurable and easy. Cannot rate the service any higher. The hotel however is very old and tired. The rooms we stayed in were rather dated. The TV’s were very old, bathrooms very dated, all in dire need of a renovation. Problems brought to their attention were quickly fixed by hotel maintenance. It was nice to get away in the middle of a pandemic and enjoy things like room service. We all had a wonderful stay despite the circumstances and would look forward to returning to the hotel in normal times. Hopefully the hotel will update its rooms, with a Shangri-La and Mandarin Oriental slated to open soon, they may find it tough to compete in the same space given how dated everything is.
    Dear jasond134, Thank you for your kind review of Park Hyatt Melbourne after your recent stay with us. It was a pleasure to have you with us. I am so pleased you enjoyed your stay and that the team made such a positive impression. It is my pleasure to share your comments with them. Apologies you didn't like our art-deco style. We all look forward to having you back to the hotel very soon and I hope you will be able to enjoy all facilities which are now open. Regards, Leigh Shepheard Hotel Manager
    Written January 18, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2021
    Traveled with family
    Written January 17, 2021
  • Paul D
    Stepney, Australia2 contributions
    Good upper echelon option
    The attentiveness and attention to detail of the staff at the Park Hyatt Melbourne was exceptional and made the stay memorable. The room was large but not altogether comfortable for my frame (normal BMI male). The bed was comfortable and provided good support and would probably suit those like me with back problems. However, I don't like this type of bed that reflects back my own body heat as I overheat. This was only a problem on the first night and I think the staff noticed the state of the bedding and probably changed the weight of the doona (look that up :)) so that on the second night I was cold, but that was easily remedied with an extra t shirt. The pillows were comfortable. The air-conditioning could not be turned off so there was a little fan noise but less discernible than in most similar types of accommodation. Breakfast was good, better than most, and the coffee was served promptly and to barista standard. I made notes to myself about two minor maintenance issues and the staff picked this up and acted without a request from me, fixing the problems - very impressive! All staff were friendly and approachable, making you feel welcome and valued. The location next to Fitzroy Gardens was delightful. As a corporate stay I would definitely chose PHM again if offered. As a private person it is probably a little above my preferred price range for stays in Melbourne and I would chose either a cheaper chain or an Air BnB option, especially as I prefer self catering.
    Dear pauldT424ZS, Thank you for taking the time to give your detailed feedback after your recent stay with us at Park Hyatt Melbourne. It was a pleasure to have you with us. I appreciate your comments and I am very pleased that you enjoyed your stay. I take your comments onboard and I assure you we will look into where improvements can be made. I am particularly pleased with your comments on the staff. This means a lot to us and I will be sure to share your comments with them. I hope we can welcome you back to Park Hyatt Melbourne very soon and we all look forward to serving you again. Regards, Leigh Shepheard Hotel Manager
    Written February 23, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Traveled on business
    Written February 23, 2020
  • Texas Traveler
    Texas154 contributions
    Excellent Service and Location
    Our room was comfortable, clean, and well-appointed. The staff is attentive, friendly, and concerned about the comfort of their guests. The staff concierge desk and valets were very helpful. The quiet location is within walking distance to the museum, train station, and tourist area. We had excellent dinners in the restaurant, and the breakfast buffet was satisfying. We liked being able to order eggs and omelettes to order. There is a small selection of gluten free pastries at the buffet, and the produce was fresh.
    Dear CarolynK184, Thank you for taking the time to review Park Hyatt Melbourne after your recent stay with us. It was a pleasure to have you with us. Your review is very kind indeed and it is my pleasure to share it with the team. They will all be thrilled with your feedback. I hope we can welcome you back to the hotel in the near future and we all look forward to serving you again. Regards, Leigh Shepheard Hotel Manager
    Written January 19, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Traveled as a couple
    Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4516Reviews24Q+A100Room tips
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Most Recent
RelaxedHolidayer wrote a review Sep 21
Perth, Australia27 contributions10 helpful votes
From the moment I arrived, through to departure I felt welcomed at every interaction. I applaud every staff member encountered as service is 5* all the way. My room was spacious, comfortable and exactly the style I was after. Would return in a heart beat.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mario M wrote a review Sep 21
Santiago Metropolitan Region, Chile208 contributions63 helpful votes
As you would expect, luxury in downtown Melbourne gives you the opportunity to enjoy the city in a classy, luxurious way. Starting with a welcome drink in the main lobby, followed by the lounge in the upper floor, one feels like never leaving the hotel. Cozy, well decorated rooms, quiet floors allows for a good rest after a day of wandering around the city, where a treat will always wait for you when coming into the room. Note apart for the staff, always smiling and ready to help, give directions or just greet you when arriving, certainly makes anyone feel like a king or queen
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Choose it as your base in Melbourne, get close to everything, get out and walk to your right,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 2 days ago
Dear MarcheseMJ, Thank you for your lovely review of Park Hyatt Melbourne. It was a pleasure to have you with us. Your review is extremely encouraging to read and I know that the whole team will be thrilled to hear it. It will be my pleasure to share it with them. I hope we will see you back for your next visit to Melbourne. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robrobinson2023 wrote a review Sep 19
Napier, New Zealand2 contributions
Everything was great from the time we arrived - we arrived before 10am hoping to drop our bags off while we explored the city, but were delighted to find our room was ready for us. All of the staff were super friendly and we had a really nice relaxing stay. Facilities are great - pool, and gym a really decent size. Outdoor areas also very good.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 3 days ago
Dear robrobinson2023, Thank you for sharing your lovely feedback after your recent stay with us at Park Hyatt Melbourne. It was a pleasure to have you with us. I am thrilled to read that you enjoyed the hotel and that we could provide such an early check in. I hope you made the most of it. Looking forward to having you back and we all hope to be of service again soon. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison B wrote a review Sep 19
Shepparton, Australia13 contributions5 helpful votes
My husband and I thought our room was amazing. It was clean, comfortable and spacious. Staff were friendly and helpful. As an animal lover, being greeted by Mr Walker as I entered was a particular highlight.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 4 days ago
Dear Alison B, Thank you for your lovely feedback after your recent stay with us. It was a pleasure to have you. I am thrilled that you had a great time and were able to meet Mr Walker - our most popular staff member! It is also great to hear that the team left a positive impression. Please do come back and visit us again soon and we all look forward to being of service again. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan G wrote a review Sep 17
1 contribution
Loved everything. The bed was very comfy, the room was huge as was the bathroom and dressing room. Towels were large.Toiletries were luxurious. Shower was hot. Access into the throng of Melbourne and the walk to the MCG very easy. Staff were friendly and helpful. Next to Treasury Gardens and Fitzroy Gardens for lovely walks and sights. Loved that the door opened to allow the fresh air and the ambience of Carlton's win (tooting car horns, singing and general crowd noise as they were walking home from MCG) to come in. Loved everything and would stay again next time in Melbourne. Didnt try the restaurant, room service or pool.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 5 days ago
Dear mgreaves2019, Thank you for your kind review of Park Hyatt Melbourne. It was a pleasure to have you. I am thrilled that you enjoyed your stay and the hotels location. We all appreciate your kind comments which I will share with the whole team. I hope we can welcome you back for more staycations in Melbourne. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hubbardjulie wrote a review Sep 16
Rochester, United Kingdom1 contribution
A fantastic experience from beginning to end. Our room was upgraded due to being our honeymoon and there was a bottle of fizz on arrival. Highly recommended. All staff were very friendly and professional - nothing was too much trouble.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 6 days ago
Dear hubbardjulie, Thank you for sharing your feedback after your recent stay with us and congratulations to you both. We are thrilled that you chose to spend this special occasion with us. I am also thrilled to hear that the team made such a positive impression. I hope you will return to celebrate your anniversary in the future here at Park Hyatt Melbourne. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kayleywatson wrote a review Sep 15
Melbourne, Australia1 contribution
Such a classic hotel, my new favourite. Rooms are large, views lovely, room service food quality could be improved. Would stay again in a heartbeat. Reception staff lovely and helpful. Bath is amazing .
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 6 days ago
Dear kayleywatson, Thank you for sharing your feedback after your recent stay with us at Park Hyatt Melbourne. It was a pleasure to have you with us. I am so pleased you enjoyed your stay. The team will be thrilled to hear it - especially that we are your new favourite. I hope we will have the pleasure of serving you again soon. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mcp0216 wrote a review Sep 10
Canberra, Australia25 contributions7 helpful votes
The hotel room was unexpectedly very spacious and gorgeous! The staff were very helpful too! The lift was surprisingly very fast yet so quiet! The area is also close to nearby restaurants and pubs. Would definitely recommend this hotel!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 1 week ago
Dear mcp0216, Thank you for sharing your feedback after your recent stay with us at Park Hyatt Melbourne. It was a pleasure to have you. I am thrilled to hear that it was the best room you have been in. It is very encouraging indeed to hear that. I hope we will have the pleasure of being of service again soon. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leonardocampi wrote a review Sep 10
Sydney, Australia1 contribution
Room was big and clean. Quite luxurious and well equipped. Amenities like pool and gym were outstanding( you can even find a steam room and sauna in the changing rooms) . Next time i visit Melbourne i will be staying there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 1 week ago
Dear leonardocampi, Thank you for your wonderful review of Park Hyatt Melbourne. It was a pleasure to have you. I am so pleased to read that you enjoyed your stay with us. It is wonderful to hear that our guests would return. We all hope to see you back again soon. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NB6923 wrote a review Sep 10
Wangaratta, Australia1 contribution
Exceptional, spacious accommodation and excellent dining in a beautiful, central location. Staff are incredibly attentive and helpful with nothing too much bother. Refreshing to have a decent sized indoor pool for laps swimming too!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Leigh Shepheard, General Manager at Park Hyatt Melbourne
Responded 1 week ago
Dear NB6923, Thank you for sharing your feedback after your recent stay with us at Park Hyatt Melbourne. It was a pleasure to have you. I am so pleased that you enjoyed your stay and that the team made a positive impression. They will be very pleased to hear it. I hope we can welcome you back again soon. Regards, Leigh Shepheard Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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Not the right property for you?
There are more places to choose from in the Melbourne area.
PRICE RANGE
$216 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt melbourne hotel melbourne, hyatt melbourne, melbourne hyatt
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
240
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PARK HYATT MELBOURNE - Updated 2023 Prices & Hotel Reviews (Australia)

Frequently Asked Questions about Park Hyatt Melbourne
Which popular attractions are close to Park Hyatt Melbourne?
Nearby attractions include Depot Adventures (0.2 miles), Fitzroy Gardens (0.2 miles), and St. Patrick's Cathedral (0.07 miles).
What are some of the property amenities at Park Hyatt Melbourne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Melbourne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Melbourne?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Park Hyatt Melbourne?
Conveniently located restaurants include Lupino Bistro and Bar, Hochi Mama, and Ruyi Modern Chinese.
Are there opportunities to exercise at Park Hyatt Melbourne?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Park Hyatt Melbourne have airport transportation?
Yes, Park Hyatt Melbourne offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Hyatt Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Melbourne offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Hyatt Melbourne?
The staff speaks multiple languages, including English and Chinese.