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Mantra On Russell

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#35 of 157 Hotels in Melbourne
Certificate of Excellence
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1,650 Reviews from our TripAdvisor Community

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Showing 1,640: English reviews
Canberra, Australia
Reviewed August 14, 2016

I stayed at the Mantra for a conference I had, the room I had was perfect for this situation as the room was spacious and the facilities are first class. The staff were very friendly and helpful and I would recommend booking if you had an appointment in Melbourne City.

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Helpful?
Thank mrsamb2016
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear mrsamb2016, Thank you for taking the time to review. I am glad to hear that you enjoyed your stay to us and found our rooms spacious! We hope to welcome you back at the hotel soon. Kind regards, Jeremy

Bacchus Marsh, Australia
Reviewed August 14, 2016

Really enjoyed our stay at your hotel. Room was spacious & modern. Great pool/spa. Fantastic location. Very happy with our stay. Only gripe I have is that the pillows were too soft - pillow selection would be great or a couple of spare ones (mixture) to choose from. We'll be back again though!!

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Helpful?
Thank L1386DBjuliac
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear L1386DBjuliac, Thank you for taking the time to review. It is good to hear that you were happy with your stay with us. Your suggestion regarding a selection of different pillows has been noted. We hope to welcome you back soon. Kind regards, Jeremy

Melbourne, Australia
Reviewed August 13, 2016

Fast easy check-in, staff were helpful and attentive. Room was beautiful and we were sent a complimentary cheese platter with yummy fruit and card for my mums 70th birthday. Breakfast was the highlight, so much to choose from.

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Helpful?
Thank shannpaul7274
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear shannpaul7274, Thank you for taking the time to review. It is great to hear that you enjoyed your stay with us and that we got to help you celebrate your Mothers 70th birthday with the complimentary cheese platter! We hope to see you back at the hotel soon. Kind regards, Jeremy

North Sydney, Australia
Reviewed August 13, 2016

A call was made on the road from Sydney to Melbourne. This was the first accommodation group who were willing to re-arrange a room at 6pm at night for a 10pm arrival. Reception staff were very helpful, with directions to included parking, breakfast and the ability for late checkout. This fitted our short stay demanding requirements, and nothing was too...

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Thank 356clivem
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear 356clivem, I am glad that you enjoyed your short stay with us, having a friendly reception team is one of many things we pride ourselves on. Thank you for taking the time to write a review and we hope to see you back at the hotel soon. Kind regards, Jeremy

Masterton, New Zealand
Reviewed August 13, 2016

Right in the middle of Chinatown, very busy! No shortage of places to eat!! Hotel parking very convenient. Breakfasts were well catered as were room service meal. Close to bus services, and a city very easy to get around. Staff very friendly and helpful with maps, directions for travel, internet services etc.

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Thank S2769PGmichaels
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear S2769PGmichaels, Yes you are absolutely right about Mantra on Russell being a very central location with China town just at the door step. We hope to see you back at the hotel soon. Kind regards, Jeremy

Hobart, Australia
Reviewed August 12, 2016

Room was neat and clean not what I was expecting having stayed here before with a seperate lounge room but this was possibly my fault booking the wrong type of room. Rooms have had an upgrade but I preferred the elegance of the old furnishings and if your going to upgrade get rid of the shower over the bath.

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Thank Virginia H
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear Virginia H, By looking at your booking it appears you did actually book a studio apartment which is why there was no separate living area. Your feedback regarding the refurbishment has been noted. Thankyou for taking the time to write a review and we hope we get the chance to welcome you back at the hotel again sometime soon....

Reviewed August 12, 2016

Very friendly welcoming staff. Fantastic location & facilities! 2 bedroom apartment was extremely spacious & very well appointed. 2nd toilet a bonus. Balcony view a bonus. Double or triple glazing would be absolutely beneficial. Even on 17th floor Street noise was excessive. Great room service. Restaurant dining was absolutely lovely. Very generous meals. Wonderful waitress who made our night. (Unfortunately...

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Thank Michelle B
Wollongong, Australia
Reviewed August 11, 2016

First time staying here. Room was clean and well laid out. Had cooking facilities to use if we liked, but so close to Chinatown, why would you? Good parking facilities with adjoining lift and balconies providing a good view of Melbourne city-scape. Easy to find, well laid out and good value for money.

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Helpful?
Thank redseebee
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear redseebee, Thank you for taking the time to write a review, it is excellent to know that you enjoyed your stay with us and the apartment layout was to your satisfaction! And that you took advantage of our adjoining parking facilities. We hope to see you back at the hotel soon. Kind regards, Jeremy

Invercargill
Reviewed August 11, 2016

Location is great. Room service food was great , bar service was slow and staff appeared to be absent from the bar often attending to restaurant and room service. We have stayed in this hotel before and did not experience the problems we encountered this time.

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Helpful?
Thank 435gailn
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear435gailn, We apologise that your stay was not all that it could have been. We will definitely be following up on the Housekeeping issues and restaurant issues that you have mentioned to ensure that this doesn’t happen again. Thank you for taking the time to write a review and bringing the above issues to my attention. If we do get...

Greater Sydney, Australia
Reviewed August 11, 2016

Mantra on rusell stree have a high standard service , friendly staff , hygiene is immaculate!! Room service I highly recommend after a night out (wedges & pizza ) The faucilities are convenient for a family to stay or if you just want to relax ! Hot bubbly spa & sauna

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Thank 37alanam
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear37alanam, I am happy to hear that you enjoyed your stay with us and that you took full advantage of all of our facilities. Having a high standard of customer service and cleanliness is something that we pride our selves on! Thank you for taking the time to write a review and we hope to see you back at the...

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Staying in Chinatown

Neighborhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mantra on Russell is within close proximity to all of Melbourne's premium attractions including boutique shopping, famous eat streets and a superb array of cafes and bars, theatres, sporting venues and cultural experiences. Mantra on Russell offers studio and apartment-style rooms all featuring air-conditioning, fully-equipped kitchens, bathrooms, laundry facilities and most apartments also have a private balcony. For business travellers rooms can double as an office with direct-dial ISDN telephones with voicemail, data-point and broadband access in all rooms. With a range of facilities and services including 24-hour reception, concierge service, heated swimming pool, spa, fully-equipped gymnasium and Home Kitchen & Bar located within Mantra on Russell which provides breakfast, lunch, dinner and 24 hour room service. Undercover parking is available at a cost. The Mantra on Russell is ideally positioned and styled to offer contemporary accommodation in the heart of Melbourne, ideal for business travellers, holiday makers, short-term and long-term guests. Please Note: Mantra on Russell has a strict NO PARTY POLICY and enforced to ensure the comfort of all our guests ... more   less 

Additional Information about Mantra On Russell

Address: 222 Russell St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Chinatown
Price Range: $113 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra On Russell 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Mantra On Russell Melbourne
Mantra On Russell Hotel Melbourne
Hotel Style:
#12 Spa Hotel in Melbourne
#34 Luxury Hotel in Melbourne
#46 Romantic Hotel in Melbourne
#60 Family Hotel in Melbourne
#62 Business Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Mantra On Russell staff and other travelers.
9 questions
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Questions? Get answers from Mantra On Russell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a balcony.”
 of 5 bubbles doloress0, yesterday | Read review
“The higher you are, the better the view”
 of 5 bubbles BrianC419, 2 days ago | Read review
“$20 per hour checkout extension is good just so you're not trying to go up and down in the lift trying to load the car in rush hour”
 of 5 bubbles Doza17, 2 days ago | Read review
“It's a bit noisy being in the city, so maybe you could enquire about a room that doesn't face the main roads.”
 of 5 bubbles 816glenysw, 1 week ago | Read review
“Request a high room in order to get a quieter night.”
 of 5 bubbles avidshopperhart, Dec 6, 2016 | Read review
5 of 5
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