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InterContinental Melbourne The Rialto

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#24 of 157 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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1,885 Reviews from our TripAdvisor Community

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Showing 1,816: English reviews
Level Contributor
126 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Every aspect of our stay was a pleasure. From the moment we walked into the hotel we were made feel welcome. The staff could not be more helpful. The room (club room) was very clean, spacious and comfortable. The hotel has been constructed using part of a preserved historical building which contributes to the charm of the hotel.

Helpful?
Thank Chris F
Newcastle, Australia
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Am here for my last night of a 4 night stay. The service of all staff has been excellent and especially the staff in the club room. The food has been unreal. (I highly recommend the club room) I also commend the motel on having their own beehives on the roof not only to help with there own supply of... More 

Helpful?
Thank EricTheRed16
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is very welcoming. The moment we walked through the entrance door, it felt like quiet, peaceful and the heater is a nice touch, instant relieve from the freezing outdoor. The executive room is nicely furnished, great quality tea bags, one of the most comfortable bed and linen I have come across. The only two downsides are the TV... More 

Helpful?
Thank Russell L
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Russell L, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that we could provide a relaxing, peaceful getaway for you. I am also glad you enjoyed you room facilities however I apologies about the lack of coffee Nespresso pods. This should have been supplied... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really enjoyed my stay at the InterContinental. Love the feel for the place on the inside, rooms were pretty good and loved the bars and cocktails. A little pricey but overall it was worth it. Good location in the heart of Melbourne, would recommend it for those who want a night out in Melbourne!

Helpful?
Thank Ferry C C
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Ferry C C, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed you room along with our bars and cocktails. I hope that we might have the opportunity to welcome you back to the hotel again soon. Kind regards, James Spielvogel Concierge More 

Newcastle, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel a great deal and spend a significant amount of my life in hotels around the World and consequently I have the pleasure of being an IHG Spire Elite Member (the flip-side is that I spend a major part of my life away from my family); therefore, I spend a significant number of nights in IHG establishments - The... More 

Helpful?
Thank Steve21051959
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Steve21051959, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so very pleased to hear that as a valued Spire Elite Member we could meet all you expectations on your recent stay. We very much value any feedback you have for us. I hope that we might have the... More 

Canberra, Australia
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at this hotel before this business trip, and decided to stay here again. It's still one of the best hotels I had for a business trip in Melbourne CBD. The roof top swimming pool, jacuzzi, sauna and gym were nice, and good to be active on a business trip. All staff were very professional and friendly. The breakfast... More 

Helpful?
Thank luke878
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear luke878, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoy returning to our hotel for you business trips and enjoy our facilities and heritage building. I hope that we might have the opportunity to welcome you back to the hotel again soon.... More 

Scituate, Massachusetts
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This was a great hotel. My husband was in town for business and I tagged along to visit family. We like to stay at this chain. The breakfast buffet is well done; excellent coffee, a nice selection of food that is fresh, and service you'd expect from an Intercontinental. I took advantage of the Botanica Spa, a definite after 24... More 

Helpful?
Thank mommachar2016
InterContinentalMlb, Concierge Clefs d'Or at InterContinental Melbourne The Rialto, responded to this review

Thank you so much for your recent review of our hotel. I am delighted to hear you enjoyed the restaurant, the day spa and the service throughout your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Yours, Paul Rumpff Concierge Clefs d'Or More 

Greater Melbourne, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

WOW this place is it. The building is amazing The room has everything you could want for The staff cannot do enough for you The bar is the greatest and if they don't have what you drink they will find it You will not regret your choice if you stay here

Helpful?
Thank Craig M
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Craig M, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed our hotel, the service from our team and our bar! Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to... More 

Melbourne, Australia
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We booked a standard room. On arrival it was next to a service lift and very small with a tiny window. It all felt a little claustrophobic and I was also after a bath. (Maybe a booking fail on my behalf) Reception were most helpful and for a small charge($40) we were upgraded to a larger room with internal balcony/view... More 

Helpful?
Thank Kelmil
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Kelmil, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us and the service from our team. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome... More 

London, United Kingdom
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I reviewed the Intercontinental five months ago and described a very unsatisfactory meal via a Sunday night room service. The management wrote back to say they'd pass my feedback to the kitchen....which it would appear they did!! I was back in Melbourne last week and, as promised, I returned to the Rialto. On Wednesday night I enjoyed a very delicious... More 

Helpful?
Thank samndan2000
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear samndan2000, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us and that your found your experience in our restaurant much better. I have passed on your review to our Executive Chef and our Director of Food and Beverage.... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $183 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#24 Luxury Hotel in Melbourne
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