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InterContinental Melbourne The Rialto

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#28 of 157 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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1,934 Reviews from our TripAdvisor Community

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Showing 1,862: English reviews
Melbourne, Australia
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW via mobile

If I have to ever stay in melbourne this is my number one choice. Amazing service, great location, and beautiful rooms in a historical building. In terms of location you are literally in the Centre of melbourne close to all tourist activities. This is one of my favorite hotels and brands.

Helpful?
Thank Stephen_DMelb
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Stephen_DMelb, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you always enjoy your stay with us and that our brand is one of your favorites. Thank you again for taking the time to give us your feedback. I hope that we might have... More 

Geelong
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 days ago NEW via mobile

Had a great stay here. Got off to a fantastic start getting a free upgrade to a Junior Suite. Very nice room - plenty of room, well fitted out with very comfy king bed. Close to everything in the city. Will be back for sure!

Helpful?
Thank Nick H
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nick H, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your suite and your stay with us. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome you back... More 

Oslo, Norway
Level Contributor
103 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 days ago NEW

Thanks for a lovely night at the InterContinental Melbourne The Rialto. We got a huge room overlooking the street. The staff was helpful with sorting out dinner and also guided us to the flames at Crown Casino. The breakfast was awesome! Make sure you're hungry and leave lots of time to enjoy it!

Helpful?
Thank Maria R
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Maria R, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your room, breakfast and the service from our team. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Reuse and conversion of the historic architecture and enclosed space between buildings was what sold me to stay here. Wonderful lobby, all day dining. Rooms were nice and up to IHG standard. Only wish is that the decks could be usable, would be great to sit there overlooking the lobby with a drink.. CBD location was nice, but for that... More 

Helpful?
Thank Mark C
Maitland, Australia
Level Contributor
185 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 days ago NEW via mobile

I was fortunate enough to stay at the Intercontinental Rialto over the weekend whilst I was in Melbourne for the UFC. The facade of the building was extremely impressive, and it only gets better once you get inside.

Helpful?
Thank GlobalGrappler
Atlanta
Level Contributor
75 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 1 week ago via mobile

Good location and great full service hotel. Converted historic building is beautiful from the exterior with all of the modern amenities inside. Rooms are well appointed and definitely upscale feel. Hotel offers turndown service and beds are very comfortable. Check in was efficient and every person I encountered was very helpful and happy to help.

Helpful?
Thank Muntz73
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Muntz73, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed our heritage building with modern amenities. I will ensure our reception staff will be recognised for the great service they provided you on checkin. I hope that we might have the opportunity... More 

Armidale, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

After sorting out an incorrect room allocation, my king room was comfortable, quiet and the hotel in a great location\ with good cafes either side. Concierge service very helpful with maps and purchase of Myki card.

Helpful?
Thank Margie v
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Margie v, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us and the service from the concierge. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to... More 

Level Contributor
109 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago via mobile

This 5 star hotel is what you would expect from an InterContinental. Good service, an excellent gym and swimming pool in the 10th floor. A good buffet breakfast which on a later Sunday morning they did not or were slow to replace items. Rooms are facing inward into a large open area which is unusual but it is well designed... More 

Helpful?
1 Thank bigkahoona6
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear bigkahoona6, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us and our location. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome you back to... More 

Melbourne, Australia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

When we checked in we were upgraded to a club room which was great however we were not told that the upgrade was room only and no club access - when we went to the club we were told that it would be $155 to stay for a drink!! Being told at the start would have saved us the time... More 

Helpful?
Thank Bronybm
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Bronymb, Thank you so much for sharing your review from your recent stay with us in Melbourne. I am so sorry to hear that you encountered difficulties with your stay and that we did not meet your expectations. I would be happy to review your comments with you so that I can better understand your concerns. Please feel free... More 

Sydney
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Loved our stay here. Service was great. Room clean & spacious. Located in the heart of the city and was easy to catch trams to where we needed to go. Food and wine was great. Close to the shops. No issues at all!

Helpful?
Thank Smithy7781
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Smithy7781, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us and out hotel's location. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $143 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#17 Business Hotel in Melbourne
#23 Family Hotel in Melbourne
#27 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Melbourne The Rialto staff and other travelers.
8 questions
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not near lifts or atrium”
 of 5 bubbles margiev2013, 1 week ago | Read review
“Try the junior suites for more room, the higher up you go the better the views of the city but possibly smaller rooms”
  • Junior suite including lounge area on the first floor
 of 5 bubbles nevf2016, 2 weeks ago | Read review
“Ask for a room with windows with city view.”
 of 5 bubbles helenap712, 3 weeks ago | Read review
“No suggestions”
 of 5 bubbles A159KFpaulf, 4 weeks ago | Read review
“I would definitely recommend the "Club" floor as it is real value for money.”
 of 5 bubbles annes18, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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