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Grand Hyatt Melbourne

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#21 of 158 Hotels in Melbourne
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Grand Hyatt Melbourne
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3,831 Reviews from our TripAdvisor Community

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Showing 3,734: English reviews
Melbourne, Australia
Reviewed May 19, 2016

We stayed here the night of my company's Christmas Party - we had also stayed earlier in the year the day and night of our wedding - and my view is the same. The rooms are well appointed with a super comfy bed AND a small lounge (which is a very rare thing indeed), as I was getting ready for...

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Thank Bianca R
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Bianca_Ruddock, Thank you for taking the time to share you kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you had such a pleasant and enjoyable stay once again. We thank you for your recommendation and look forward to welcoming you back again.

Reviewed May 19, 2016 via mobile

The Grand Hyatt certainly is grand. It's spacious, sparkly and marbled for the most part. Perfect for any occasion where status of some kind is at stake. Or simply for central positioning in Melbourne when money is low on the priority list. What it lacks, for me, is a personal touch. The staff came across as friendly but it's tremendously...

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1Thank Cat_and_Kenny
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Cat_and_Kenny, Thank you for taking the time to share you experience following your stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed the grand feel of the hotel and the views from the Grand Club Lounge. We do thank you for your feedback regarding the personal touch, we do apologise we were not able to create...

Kurri Kurri
Reviewed May 18, 2016

great staff and JIMMY out front was excellent location you can"t beat, worth every dollar , and the COLLINS kitchen ,with wagyu steaks the best we stayed in a king deluxe room ,spacious with lovely ,lounge fantastic for pre dinner drinks and the sunday lunch xxxx we will stay next time we are in melbourne

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Thank Tom L
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Tom L, We are pleased to read you experienced an excellent stay with us at Grand Hyatt Melbourne and our team especially Jimmy who provided you with a comfortable and pleasant stay. We thank you for your review and look forward to welcoming you back on your next stay.

Melbourne, Australia
Reviewed May 18, 2016

We wanted somewhere for a special occasion and the Grand Hyatt met the requirement. Comfortable rooms, good views, good service and conveniently located for events and good food. Getting a club level floor to use the lounge with canapes, drinks and breakfast is well worth it.

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Thank Gordon C
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Gordon C, Thank you for taking the time to share your kind review following your stay at Grand Hyatt Melbourne. We are delighted that you enjoyed our facilities and services, along with the central location. We look forward to welcoming you back to Grand Hyatt Melbourne in the near future.

Melbourne, Australia
Reviewed May 18, 2016

You can't beat the location at the top of Collins St. Beautiful decor. Unfortunately the plumbing from the room next to ours was so loud it woke us up early in the morning. It sounded as if the taps weren't properly insulated. On and off, on and off. Couldn't believe it. Apart from that the room was well appointed and...

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2Thank Kaneki74
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Kaneki74, Thank you for taking the time to share your feedback following your stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed the property and the ideal location, however we are disappointed to read you had an unpleasant nights sleep due to the plumbing noises during the night. We do apologise and we thank you for...

Perth, Australia
Reviewed May 17, 2016

Stayed here for a 5 day trip just recently with my husband for our anniversary and his birthday. The hotel is just amazing its very bold and grand the moment you walk in. All the staff were very friendly and helpful. We stayed in a Club Deluxe King Room. The room was so spacious and had its own fireplace which...

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1Thank Karlee F
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Karlee F, Thank you for taking the time to share you wonderful review following your stay at Grand Hyatt Melbourne. We are delighted to read you experienced the bold and grand feeling which we strive to achieve to all our guest once they arrive at the hotel. The Grand Club Lounge is very much so valued upon our guests...

Rosebud, Australia
Reviewed May 17, 2016 via mobile

Loved staying here! Definitely worth paying the extra dollars for. Lovely staff and the room and the view was beautiful. The hotel was very shmick and luxurious. I would definitely recommend this hotel to anyone and I will be staying here again next time I head to the city!

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Thank violetvibes
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Violetvibes, Thank you for taking the time to share you kind review following you stay at Grand Hyatt Melbourne. We are thrilled to read you had a great experience and our we are pleased that our team could provide you with such a relaxing stay while staying in the city. We hope to welcome you back to the hotel...

Brisbane, Australia
Reviewed May 17, 2016

Nice hotel, good location on Collins Street, very central to Melbourne CBD and within the free tram zone. Great buffet breakfast with lots of choice. Staff all very pleasant, but sometimes lifts took bit of time to arrive.

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1Thank Ian D
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Ian D, Thank you for taking the time to share your review following your stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed your stay especially the central location and our breakfast which was recently awarded best breakfast by Gourmet Traveller. Thank you for your feedback regarding the delay in the lifts, currently the hotel is...

Melbourne, Australia
Reviewed May 17, 2016

Excellent hotel, arrived early and room was unavailable. That was fine we relaxed and had drinks at the bar. In room dining was fantastic loved the club sandwich and 24hour movie rentals, a highlight with the kids. Buffet breakfast at Collins kitchen is great, down side is scrambled eggs are always below par. Fresh homemade waffles are the kids highlights.

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Thank ddp14
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Ddp14, Thank you for taking the time to provide valuable feedback following your pleasant stay with us at Grand Hyatt Melbourne. Your comments regarding your experience is much appreciated and have been shared with the time. We hope to welcome you back to our hotel in the future.

Reviewed May 17, 2016

Need urgent renovations, rooms are dirty, carpet is old, coffee table has scratches on it bad experience, not a 5 start hotel in my view.for these kind of money you can stay in much better hotels, shame because the location is perfect .

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1Thank Alex D
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Alex F, Thank you for taking the time to share your experience following your stay at Grand Hyatt Melbourne. Your feedback regarding the room décor is greatly appreciated, as this is not the standards we strive to achieve. Your comments have been shared amongst the team to improve our guest experience. We hope to have the pleasure of welcoming...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $180 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#20 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Melbourne staff and other travelers.
18 questions
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a river view, and book a club room for access to the business lounge with complimentary snacks/drinks and views”
  • Our city view from our 32nd floor
 of 5 bubbles LetsGoMumReviews, 4 days ago | Read review
“if you can afford it the suite”
 of 5 bubbles janalaia, 6 days ago | Read review
“High-floor corner rooms”
  • Room on level 25
  • Room on level 25
  • View from room on level 25
 of 5 bubbles Gia24, 1 week ago | Read review
“If you can it is worth upgrading to a Club Room and enjoying the lounge.”
 of 5 bubbles kdougo, 1 week ago | Read review
“Suite has 360 views with top to floor ceilings”
 of 5 bubbles kcherrie, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question