We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN Riverside Apartments

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Riverside Apartments
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

266 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 256: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We booked a room directly with the hotel over the phone and when we arrived apparently we didn't have a booking due to our card declining for some reason. We weren't informed of this but luckily they still had the room type we wanted available. It was spacious and close to Crown. The room was a bit run down, bathroom... More 

Helpful?
Thank Shelleyshel27
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review. Glad to hear you enjoyed your stay too. We require a deposit equal to the first night for bookings. If a credit card is declined we always attempt to contact the guest either directly or via the booking site. When booking please ensure your contact details are correct so the possibility of your booking being... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Was a great place for our family to stay a night in the city with full kitchen facilities and laundry, reasonable price and clean. Location was perfect as we were going to AAMI PARK and the tram was just up the road.

Helpful?
Thank 03Bek
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review. Our apartments are well suited for families. The apartments are spacious and very well located. I'm glad your stay with us made your night out a happy experience. More 

Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

These apartments, with full kitchens and laundry facilities, are not new but they are roomy! We booked 2 1-bedroom apartments and 1 2-bedroom apartment for the whole family, and were delighted to find that we could block the 2br and one of the 1br apartments off by a door in the hall, allowing us to keep the apartment doors open... More 

Helpful?
Thank Cindy M
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thanks for your great review. We really appreciate your time and hope to see you back at Best Western Riverside Apartments soon. More 

Ballarat
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in a two bedroom apartment for one night and were happily surprised to have a fantastic rooftop outdoor area with amazing views of the Yarra River, Crown Casino, and the city. The apartment was clean and tidy with everything you could want. The kitchen was well appointed. The beds were comfortable although I wasn't a fan of the... More 

Helpful?
1 Thank Jetadventureguru
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your thoughtful review. It was our pleasure having you both stay and we certainly look forward to seeing you both again soon. Pattsie sends her regards too. More 

Australia
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

Stayed at this location for consecutive days with a group of colleagues whilst attending a conference. Comfortable, quiet and tidy. Easy to access and well priced. Close to public transport and the crown casino precinct. Recommend for a short stay for business good value for money

Helpful?
Thank oioioi1
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for the recommendation and for taking the time to review Best Western Riverside Apartments. We hope to see you again and wish you a pleasant day. More 

Denmark
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 11, 2016

I thought we were staying in a 1 bedroom apartment at 474 Flinders St but that definitely was not the case. I booked through Booking.com and it was not clear that we were staying in a 1 bedroom annex apartment which is on Flinders Lane! It was super noisey, the lift and foyer area is dodgey and when we went... More 

Helpful?
Thank Robyn K
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to review your recent stay at The Highlander, our annex apartments. I'm sorry you were unhappy with your stay. The annex apartments are our 3.5 star apartments located on the corner of Flinders and Highlander lanes. On your next stay please book the Deluxe 1 bedroom apartments. These are located above reception between the... More 

Hamilton, New Zealand
1 review
1 of 5 stars Reviewed August 9, 2016 via mobile

Stayed for 8 days. First night checking in Sunday 31st July service was helpful and pleasant. My husband had a conference at the convention centre so chose this hotel for its location. We stayed in the annex 1 bedroom apartments. Accepted that location mean lots of street noise at night.The hot water ran out more than 4 different times in... More 

Helpful?
Thank 77angelaw2015
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

I'm sorry you experienced difficulties during your stay. Our staff is usually very helpful so I don't know what went wrong here. I hope you will give us a second chance to show you we try to help our guests as much as possible. More 

Travelers are raving about these Melbourne hotels

Wellington, New Zealand
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 3, 2016

Based at the slightly rougher end of the CBD, this hotel is good value for the money, its size and location. We had a one bedroom apartment with views from the 16th floor and stayed for six days. The room was warm, comfortable and high enough to get away from the street noise below. From the hotel we could easily... More 

Helpful?
Thank vegas778
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review. Melbourne is a great city to visit for many reasons and I'm glad you were able to enjoy yourselves. We hope to see you back again soon. More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 31, 2016

I stayed here for hour nights while attending a conference. The location was good but with that came the noise of garbage trucks at all hours of the morning. Not the Best Westerns fault and I didn't complain at the time as it wasn't that huge of a deal to me but something to keep in mind, the annex apartments... More 

Helpful?
Thank Katrina G
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review and comments, If you have trouble connecting to the WiFi please contact reception as most times we are able to assist you in connecting. I'm sorry the shower pumps were not working. I have asked housekeeping to check. I hope you are able to stay with us again. We look forward to seeing you again... More 

Devonport, Australia
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 24, 2016

We had a 1 bedroom apartment in their 2nd building around the corner. It was roomy and comfortable except for the Daikin Air con which was a bit dodgy (appeared to need a good clean and service) Staff were generally friendly and helpful and the room was serviced every day of our 4 day stay. Good location opposite the Melbourne... More 

Helpful?
Thank Darryl B
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your comments. Glad to hear you enjoyed yours stay at Best Western Riverside Apartments. Our baggage storage is always within view of staff and we take security very seriously. I hope you are able to stay with us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (74)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (15)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Dining (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Hotel & Grounds (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
Clarion Suites Gateway
Clarion Suites Gateway
#32 of 157 in Melbourne
4.5 of 5 stars 986 reviews
Central Business District
Adina Apartment Hotel Melbourne Northbank
Central Business District
Oaks on Market
Oaks on Market
#85 of 157 in Melbourne
4.0 of 5 stars 989 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Pensione Hotel Melbourne - by 8Hotels
Central Business District
Quality Hotel Batman's Hill on Collins
Central Business District
Metro Apartments on Bank Place
Metro Apartments on Bank Place
#115 of 157 in Melbourne
3.5 of 5 stars 274 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Year remodeled - 2008/9. Best Western Riverside Serviced Apartments are located in the CBD of Melbourne and offer two types of accommodations. Riverside annex apartments described as the annex rooms when booking are located on the corner of Flinders and Highlander Lane situated on the first, second and third floors, just near our reception in Highlander Lane. All apartments in this building are one bedroom. Both riverside and the annex rooms are conveniently located at the historic and entertainment end of the city, just minutes walk to crown casino, Melbourne exhibition and convention centers, aquarium, Southbank restaurants, observation deck and Etihad Stadium. ... more   less 

Additional Information about BEST WESTERN Riverside Apartments

Address: 474 Flinders St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $97 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Riverside Apartments 4*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Agoda, Booking.com, Priceline, Hotwire and Travelocity so you can book your BEST WESTERN Riverside Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Riverside Apartments Hotel Melbourne
Best Western Melbourne
Best Western Hotel Melbourne
Hotel Style:
#93 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay