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Best Western Melbourne City

Overview
16 Spencer Street, Melbourne, Victoria 3000 Australia See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.5 Star accommodation
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
$68 - $172 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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Reviews & more
2,849Reviews
483Photos
27Q+A
100Room tips
Traveler rating
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  • 52
Time of year
Traveler type
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  • English
Show reviews that mention
After many delayed and cancelled flights and arriving at 2am, Virgin put me up for the night with my puppy. The staff were amazing and one even went out of her way (sorry forgot her name) to take me and all my luggage with the puppy to the sky bus terminal. It was ver much apprec
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Response from Duke D, General Manager at Best Western Melbourne City
Responded yesterday
Hi Lindyloo_aus Thanks so much for your 5* review!! So happy to hear you enjoyed your stay with us! We hope to see you again soon! Warmest, The Best Western Melbourne City Team
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Stayed in Shoe Box room facing Spencer Street. The noise from trains, trams and traffic was surprisingly low. The room itself is quite small, although it was equipped with the basic amenities needed, and the staff are accommodating and friendly. Easy walk to Spencer street statio
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I really enjoyed my stay at this hotel. The location is excellent, very close to trams, restaurants and the Yarra River. The staff were excellent. They accomodated my early check in and also late check out. Very helpful in providing information for sightseeing. Next to the hotel
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Booked online and saw their 'matchbox' rooms but did not think this was what I was getting, so disappointed on arrival.
Shower mouldy and pillows need updating.
On the plus side the bed was comfy and staff friendly.
Better city hotels in this price range.
Read more
Response from Duke D, General Manager at Best Western Melbourne City
Responded 1 week ago
Dear Cazza6662016 Our focus is always to be transparent in the sale of our rooms we list. If more space is what you are after; we really recommend to speak with our friendly team before your next stay, so we can tailor the right room type and size for you! Thanks for taking the time to write this review. All the best, Best western Melbourne City Team
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excellent choice when sightseeing in the city. stayed in the shoebox room which is exactly what it says. small room. spotlessly clean. everything you need when you just want a base to sleep in the city. right beside the city free tram line. so easy to get to everything. would def
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Response from Duke D, General Manager at Best Western Melbourne City
Responded 1 week ago
Dear Pollym35 Thank you for your lovely review – I’m so pleased to hear how much you enjoyed our location and facilities! Your 5 star review is appreciated :) Many thanks for sharing! Have a great weekend, Warmest Regards, Best Western Melbourne City Team
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All photosTravelerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorBest Western Melbourne City
The Courtyard Room at the Pensione Hotel Melbourne - by 8Hotels
Clean neat court yard with a skyline view.
Very comfy room
Room #3
Previous
how much is it to use the laundry room?
I believe that I have a reservation for January 25 and 26 but am unable to find my confirmation notification. Could you please reassure me that you have my reservation: Ken Pietraniec for that Friday and Saturday nights...not sure which travel service I used!?!
Hi. We are planning to stay at your hotel on 12/31-1/4 and 1/7-1/9. We are going to visit Another City 1/4-1/7. Any chance we can leave our suitcase ( small carry on size ) while away? Please let me know. Thank you!
I left my luggage with for a day. Drop them an email and check.
0 votes
Show all answers
Good evening, I will be checking in to the hotel on the 24th Oct Tuesday around 11 am. Will be staying for 6 nights with my wife. Would appreciate if I can have a comfortable and spacious room. I am a Hotelier in Malaysia and hopefully we can exchange ideas regarding our hotels. Thank you.
We are going to go to a show at Her Majesty's is it starts at 1pm can we check in at 12 noon. Also do you have off street parking
0 votes
Hi guys first time in Australia so looking forward to staying in Melbourne any tips for cheap food and trips welcome.
Buy a bus card. Buses or trains for AUD 4.2 each time and daily maximum is $ 8.4. Buses or trains in city are free. And about food, don't forget to try the coffee, deserts, and classic Aussie steak.
1 vote
Previous
"I prefer the rooms facing the front entrace. There is tram noise in the room so if that bothers you, it may not be a good choice."
"Let booking know if you are a larger person"
"Ask for a quiet room"
"A "standard double" was still small in my book. So if room size matters take heed of the room descriptions."
"room 23..nice and big for the price"
Previous
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