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Pullman Melbourne Albert Park

#61 of 156 Hotels in Melbourne
Certificate of Excellence
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1,231 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
Perth, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Well going by some reviews in Trip Advisor I thought maybe it will be a little tired. Far from it and a very pleasant surprise. I have literally been in the hotel for 2 and a half days, 2 nights to go at the conference I've to and it has been great. The rooms are lovely the food okay and... More 

Helpful?
Thank Kathleen20012014
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

2nd time I've stayed here. Good hotel. The biggest let down was the "spa pool" which wasn't any warmer than the pool itself, and this was luke-warm. It would be great if the temperature could be turned up. Overall good service and a great breakfast buffet.

Review collected in partnership with Accorhotels.com

Helpful?
Thank philtnz
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear philtnz, Thank you for taking the time to review your recent experience at Pullman Melbourne Albert Park. I sincerely appreciate your feedback in relation to the spa and will be sure to pass this on to our Chief Engineer so that he can assess. Thank you for choosing to stay with us and we hope to welcome you back... More 

Melbourne, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed overnight at the Pullman and had a disappointing experience. After we had checked in and were settling in to our room, another couple opened our door and, realising there was people already in the room, left. Soon afterward the hotel knocked on our door to confirm we were in the room. It looks like they cut the keys... More 

Helpful?
2 Thank AxBx
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear AxBx, Thank you for taking the time to write a review about your recent experience with us at Pullman Melbourne Albert Park. I was very disappointed to hear about the issues that you were faced with during your stay and please rest assured that this is not a reflection of our usual high standards. Your feedback will be discussed... More 

Perth, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel located just far enough out of town that it is quiet. A short stroll to the tram stop and about 15 minutes to the city. The staff were great, very professional service. Room service was great and the meals were very large and tasty. Breakfast was amazing and the chefs were on hand to suggest trying one of... More 

Helpful?
1 Thank Shirley A
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Shirley A, Thank you for taking the time to review your recent stay at Pullman Melbourne Albert Park. I am pleased to hear that you enjoyed your stay overall and found the whole team to provide a very high level of service. It is always a pleasure to receive positive feedback about the team. We look forward to welcoming... More 

Newcastle, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at Pullman for 5 days while we were in Melbourne. The room was clean, well styled with generous space. Their staffs were all so friendly and helpful. Their buffet breakfast has a wide range and was delicious. The pool was small but we had it all to ourselves at nights. Our little 2yr old had a blast!

Helpful?
1 Thank Evian L
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Evian L, Thank you for taking the time to review your recent experience at Pullman Melbourne Albert Park. It is fantastic to hear that you enjoyed your 5 day stay, along with the service provided by the Team and the facilities on offer. We look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager More 

Hobart, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Thankyou to all the Staff at the Pullman Melbourne Albert Park. Our Booking was mixed up with another Hotel and within Minutes it was fixed. The room service was first class, with all Tasmanian Chees and Sparkling well done Breakfast selection was brilliant, selections for every taste. Thankyou for making My stay smooth and Stress free. Mary Cook Hobart Tasmania.

Helpful?
Thank maryc00k
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Mary, Thank you for taking the time to write such a lovely review about your recent experience at Pullman Melbourne Albert Park. I am delighted to hear that you and Roxy enjoyed the whole Pullman experience and we look forward to welcoming you back in the very near future. Kind regards, Mr Llewellyn Wyeth General Manager More 

Melbourne, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Ground level and Reception area first class Cant say that for the room we were given.. Facing a Glass brick wall, the bathroom was definitely in need of a makeover. The bath had been re surfaced a long time ago and enamel had cracked off from the bottom of the bath The grout had black spots with mould Shower was... More 

Helpful?
Thank mintyman
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear mintyman, Thank you for taking the time to write a review about your recent experience at Pullman Melbourne Albert Park. I am very sorry to hear that your experience did not meet your expectations and certainly appreciate your feedback in relation to the bathroom and housekeeping services. I will be sure to discuss this with the Team. I do... More 

Geelong
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Have stayed here a few times and therefore reccomended our extended family stay might stay here for a special event recently. We purchased an online deal with certain complimentary features; and made enquiries regarding upgrading for a small fee...when we called back to book the upgrading in they were not going to honour what they just told us, causing us... More 

Helpful?
Thank JacSTARRR
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear JacSTARRR, Thank you kindly for taking the time to review your recent experience at Pullman Melbourne Albert Park. I am very sorry to hear that there were a few issues with your booking and then with receiving items included in your package that affected the overall stay that you had with us. Our aim is to provide a superior... More 

Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked for a Sunday night to attend a wedding in Albert Park. The venue was directly across the road from the hotel. Note that there are in fact two properties - Pullman and Mercure. We booked at the Pullman but were allocated a room at the Mercure. My observation was that the Mercure rooms were somewhat older and smaller.... More 

Helpful?
Thank Alan W
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Alan W, Thank you for taking the time to review your recent experience at Pullman & Mercure Melbourne Albert Park. As you mention in your review, we do offer the two brands at the one property. Unfortunately without your details I can not check the original booking, however I believe you may have booked a Mercure room and been... More 

Kewarra Beach, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were absolutely impressed with this hotel. Room was awesome with all the comforts. The service of staff was above standard and very attentive. Highly recommended. The buffet breakfast is a must to complete your stay. Well done!

Helpful?
Thank Liaethan
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Liaethan, Thank you for taking the time to write a quick review about your stay at Pullman Melbourne Albert Park. Great to hear that you enjoyed your Winter Escape and we hope to see you again soon. Kind regards, Mr Llewellyn Wyeth General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 

Additional Information about Pullman Melbourne Albert Park

Address: 65 Queens Road, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
Location: Australia > Victoria > Melbourne
Price Range: $137 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Melbourne Albert Park 5*
Number of rooms: 169
Reservation Options:
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Also Known As:
The Sebel And Citigate Albert Park Melbourne
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
Sebel Albert Park Hotel Melbourne
Hotel Style:
#23 Romantic Hotel in Melbourne
#47 Family Hotel in Melbourne
#48 Business Hotel in Melbourne
#58 Luxury Hotel in Melbourne
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