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Mercure Welcome Melbourne

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Mercure Welcome Melbourne
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3,853 Reviews from our TripAdvisor Community

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Showing 3,665: English reviews
Melbourne Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed today NEW

Located right in the city centre with buses/trams right in front. Nearby train station - 5 minutes walk Plenty of shops and big shopping centres nearby and many eating places. Friendly staff checking in and out. Housekeeping staff were helping and friendly - looking after our need Rooms finishes look old and required to be renovated

Review collected in partnership with Accorhotels.com

Helpful?
Thank meldans
Gold Coast
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed today NEW

Checked in on the 21st of Sep and booked 2 rooms for 4 nights. Very smooth check in and staff are very attentive. they have a cafe attached to the Casino which was very good for breakfast. Full marks to housekeeping, porters and reception staff. As it is in the CBD, should you have your car valet parked, please give... More 

Helpful?
Thank Vikas G
tasmania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

good location near shops restaurant nice friendly helpful staff free internet everything you need in your room for your stay. room serviced daily. lovely breakfast buffet you can have meals or have nice relaxing drink in the bar.

Helpful?
Thank jamietasmania
Erdi G, Guest Relations Manager at Mercure Welcome Melbourne, responded to this review

Dear Jamie, thank you for your comments and I'm glad you enjoyed our great location and friendly staff. I'm pleased that you also found some of our in hotel facilities to your liking including our breakfast buffet and the Cocoon Bar. We hope to see you at the hotel again soon. Nick Phillips Guest Relations More 

Darwin, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The Mercure Welcome is right in the heart of the CBD, with trams at the front door and within walking distance to all the theatres, 100's of eateries and so much more. With the end of the football season, there is plenty of activity down the stadium end. You can come and go to your heart's content when staying at... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sea_Of_Memory
Erdi G, Guest Relations Manager at Mercure Welcome Melbourne, responded to this review

Dear Sea of Memory, Thanks for your comments and I'm glad you enjoyed our convenient location and friendly staff. We hope to see you at the hotel again soon. Nick Phillips Guest Relations More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

2nd time I have stayed here for business and the café outside has excellent value for breakfast with great coffee. Good parking for your rental, close to everything especially the trams which are free in the CBD

Review collected in partnership with Accorhotels.com

Helpful?
Thank GregTurr
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear GregTurr, Thank you for returning back to stay with us. We are happy to read that it is not just our central location that keeps you coming back. We look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Mercure Welcome is a hotel unlike another. A (very) short walk from the hotel will take you to the center of Melbourne CBD. Shopping Malls are just 30 seconds away, Chinatown? One minute. Food? lots, like, literally. I stayed in this hotel for multiple times. The check in process has always been a breeze, room are always available (at least... More 

Helpful?
Thank Ryan C
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Ryan C, Thank you for taking the time to share your feedback. It is lovely to hear you continually enjoy your stay with us, and found our location perfect for your time in Melbourne. Very pleased to read that we've always been able to assist you with an earlier access to your room. We look forward to welcoming you... More 

Rockhampton, Australia
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was sufficient and cozy for the two nights away but strange that even though we booked twin beds housekeeping only gave 1 shower cap and 1 sanitary bag. I was staying with another girl. Nice that it was smack bang in the middle of Chinatown and the city. Lots to see and eat.

Helpful?
Thank Karen C
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Karen C, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel. Apologies about the lack of the amenities provided. In the future, please feel free to give us a call, and we shall have them delivered to your room. Sincerely, Alex Mihardja Operational Project Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay at Mecure Welcome. Our toddler had fallen asleep on the way from the airport, so we thought we'd drop of our bags and chill out in the lobby with the sleeping babe for a while. The staff were so accommodating, they checked that our room was ready then checked us in a couple of hours... More 

Helpful?
Thank Susie F
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Susie F, We truly appreciate your detailed review after your stay with us. Feedback such as yours allows us to identify areas of improvement and I thank you for providing a review. Sincerely, Alex Mihardja Operational Project Manager More 

Blenheim, New Zealand
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, comfortable and clean room. Incredible breakfast buffet. Definitely recommended for strangers to Melbourne, as staff are friendly and helpful. We styed for five nights this time, with no regrets. The lifts must be the fastest and smoothest in town!

Helpful?
Thank Kiwijock
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Kiwijock, Your positive feedback means a lot to us and I will ensure our team knows of your excellent feedback. We look forward to see you again in Melbourne on your next travels. Sincerely, Alex Mihardja Operational Project Manager More 

Sydney, Australia
Level Contributor
4,339 reviews
332 hotel reviews
common_n_hotel_reviews_1bd8 1,704 helpful votes
3 of 5 stars Reviewed 1 week ago

Almost the centre of town and near Chinatown, theatre , shopping etc. Is being upgraded so will be better when finished. Best to pay a bit more and get a more spacious room. Miss the swimming pool in the next door Mercure which used to be accessible using a Welcome key.

Helpful?
Thank RonWamberal
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear RonWamberal, Thank you for your feedback after your recent stay with us. Appreciate your return visits and we hope to see you again soon. Sincerely, Alex Mihardja Operational Project Manager More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $86 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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