We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 07/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighborhoods
    Neighborhoods

    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
    Save
    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $151
          $145
          Great Deal
          $151
          $150
          Traveler (280)
          Room & Suite (117)
          Dining (16)
          Mercure Welcome Melbourne
          4,172 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,389 reviews
          #62 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          772 reviews
          #41 of 159 hotels in Melbourne
           
          Mantra City Central
          694 reviews
          #93 of 159 hotels in Melbourne
           
          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travelers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Wheelchair access
          Business Center
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Mercure Welcome Melbourne
          4,172 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,389 reviews
          #62 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          772 reviews
          #41 of 159 hotels in Melbourne
           
          Mantra City Central
          694 reviews
          #93 of 159 hotels in Melbourne
           
          Rooms
          Jul 5Jul 6
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $145.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Melbourne hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "4ec9898f59b14d74bcd7f5279dc14d1e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256812,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":7,"year":2017},"checkout":{"day":6,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4ec9898f59b14d74bcd7f5279dc14d1e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":151,"lowestMetaPrice":145,"additionalPartner":false,"highestMetaPriceDisplay":151,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":151,"lowestMetaPrice":145,"highestMetaPriceDisplay":151,"hotelName":"The Swanston Hotel, Grand Mercure","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRlYzk4OThmNTliMTRkNzRiY2Q3ZjUyNzlkYzE0ZDFlIiwiQUlLIjoiMWQ5NDNhMTU0OTRjNDgyYzg1OWZhM2NlYjA2NTE1YmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "07/06/2017", "lowestPrice": "$145", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79408347":"CheapTicketsEWS","78855922":"OrbitzEWS","109204384":"HotelsCom2IB","65675497":"Hotwire","53924659":"TravelocityEWS","64694483":"AccorIB","32683771":"Expedia","32445076":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (2,485)
          Traveler rating
          Traveler type
          Time of year
          Language
          • More languages
          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,261 - 1,265 of 2,485 reviews

          Reviewed May 17, 2013

          I stayed with my Mum for Mothers Day and it was the perfect location. As my Mum has a few mobility issues the location was perfect spot for CBD shopping with a tram right at the front door, giving us easy access to all the...More

          Review collected in partnership with Accorhotels.com
          Thank Lisa M
          Reviewed May 16, 2013

          We took advantage of a good special for this hotel. Location in the middle of Melbourne CBD right near Chinatown was great. Easy walk to Fed Square, Queen Victoria Markets, shops, restaurants. Excellent public transport in Melbourne with trams outside the front door. The king...More

          Review collected in partnership with Accorhotels.com
          Thank jessie19570
          Reviewed May 16, 2013

          Fantastic Location right in the CBD of Melbourne great location as I could walk to business meetings. Comfortable bed & friendly staff did not eat in as there was so many wonderful resturants close by would stay hear again

          Thank Businessgirl26
          Reviewed May 13, 2013

          Great Location , one bedroom suite is a great size and very reasonable for the centre of the CBD. Only thing i would like to see improved is the quality of the food on Loundes for breakfast and the Service was not good at all,...More

          Review collected in partnership with Accorhotels.com
          Thank Coralie S
          Reviewed May 13, 2013

          Stayed at this hotel 9/5/2013-12/5/2013 for a boys weekend of AFL. Was concerned after reading some reports. However had a great stay.First the location: The location is fantastic. It is right in the heart of Burke st Mall and the CBD. Close to restraunts bars...More

          Thank Goldcoastfan
          Mercure Welcome Melbourne
          4,172 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,389 reviews
          #62 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          772 reviews
          #41 of 159 hotels in Melbourne
           
          Mantra City Central
          694 reviews
          #93 of 159 hotels in Melbourne
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Center with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $105 - $206 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Travelocity, Cheap Tickets, Hotwire, Ctrip TA, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
          Add Photo Photos
          Traveler (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
          Sponsored by:
          St. Jerome's - The Hotel
          340 reviews
          .15 miles away
           
          Ibis Styles Melbourne, The Victoria Hotel
          2,170 reviews
          .15 miles away
           
          Mercure Welcome Melbourne
          4,172 reviews
          .02 miles away
           
          Somerset on Elizabeth, Melbourne
          772 reviews
          .15 miles away
           
          Nearby Restaurants
          Rice paper
          211 reviews
          .05 miles away
          8bit
          103 reviews
          .03 miles away
          The Louden Kitchen & Grill
          122 reviews
          .03 miles away
          Cocoon Bar
          87 reviews
          .01 miles away
          Nearby Attractions
          Firetail Birdwatching Tours
          10 reviews
          .06 miles away
          City Circle Tram
          12,775 reviews
          .08 miles away
          Yarra Trams
          455 reviews
          .06 miles away
          Emporium Melbourne
          199 reviews
          .09 miles away
          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          March 28, 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          February 14, 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          January 17, 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing