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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    12/24/2017 12/25/2017
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    Savings alert: 28% below average rate

    The price you found is 28% lower than this hotel's average rate of $141/night.

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    $121
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    $121
    $102
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    $121
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    Traveler (297)
    Room & Suite (120)
    Dining (16)
    Overview
    • Excellent26%
    • Very good48%
    • Average20%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “the cocoon” (45 reviews)
    “great location” (371 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,588)
    There are newer reviews for The Swanston Hotel, Grand Mercure
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    1,031 - 1,035 of 2,514 reviews

    Reviewed April 10, 2014

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    Review collected in partnership with Accorhotels.com
    Thank Vicki M
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded April 13, 2014

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    Reviewed April 9, 2014

    I satyed for one night with my family in a twin room with two double beds here. Recieved a good offer from the booking site that included free breakfast. Finding the car access to the hotel was a nightmare for someone like me who lives...More

    1  Thank amu2
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded April 13, 2014

    Dear amu2, Thank you for your recent patronage and for your time to provide feedback. I am sorry to read about the trouble you had to go through to access the hotel, indeed the access to the hotel could be quite confusing especially with some...More

    Reviewed April 8, 2014

    very excellent location downtow just among bars, restaurants, shops! BUT gym with spinning bike but without stationary bike, breakfast very poor in fruit variety, bathroom without bidet and bathtube very old and without flexible pipe: a shower box is absolutely needed for a 4 stars...More

    Review collected in partnership with Accorhotels.com
    Thank Marco S
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded April 9, 2014

    Dear Marco S, Thank you for your recent patronage and for your time to provide feedback. All your feedbacks are valid, and have been provided to relevant Department Heads for their perusal. Hopefully we can look forward to welcome you back in the future. Kind...More

    Reviewed April 8, 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Ben G
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded April 9, 2014

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    Reviewed April 7, 2014

    Had a wonderful time staying at this hotel. Rooms were quite good, clean, comfortable and well serviced. Beds were comfortable. Didn't have breakfast in the hotel because there were too many great restaurants and cafés nearby. Didn't really see much of the staff as we...More

    Thank Joanne E
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded April 9, 2014

    Dear Joanne E, It's great to see such positive comments from a Senior Reviewer. We're pleased your stay with us was wonderful. The location of the hotel would have been one of the greatest advantages of your stay. As you mentioned you are in the...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • $111 - $249 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #82 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, ACCOR, Ctrip TA, Booking.com, Hotwire, Travelocity, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveler (297)
    Room & Suite (120)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (37)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    ebaus2012
    November 22, 2017|
    AnswerShow all 4 answers
    Response from Adam H | Reviewed this property |
    I believe you need to use the Louden Place entry off Little Bourke Street - it's a little side street that I seen cars coming and going from. It's also the area they use for the hotel transfers.
    1
    Vote
    ebaus2012
    November 22, 2017|
    Answer
    Response from rodders122 | Reviewed this property |
    Self parking is about a block away from the hotel and trying to find a park to unload/load your luggage is not great. Unsure about valet parking but was told they don’t park your car onsite.
    0
    Votes
    Rahul12112
    September 29, 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    Room Tips
    "Higher is better"
    Read review
    "Choose an alternative hotel."
    Read review
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
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