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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $146
          $113
          SAVE $33
          $146
          $113
          SAVE $33
          $146
          $113
          SAVE $33
          Traveler (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travelers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Wheelchair access
          Business Center
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Mercure Welcome Melbourne
          4,175 reviews
          #104 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          772 reviews
          #41 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,391 reviews
          #61 of 159 hotels in Melbourne
           
          Mantra City Central
          700 reviews
          #93 of 159 hotels in Melbourne
           
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          Write a Review
          Reviews (2,486)
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          1 - 5 of 2,417 reviews

          Reviewed 2 days ago via mobile

          Best choice if you want to walk or tram to almost all places in cbd. Rooms are quite small but well kept. Almost no space to move. Breakfast was terrible but as there are so many outlets nearby it wasn't such a big problem. Never...More

          Thank Dilini K
          Reviewed 4 days ago

          I recently discovered this hotel, and this was my second stay in recent times. The hotel is comfortable and very conveniently located for my business in Melbourne. The staff are all friendly and helpful, and after checking out in the morning I was glad to...More

          Review collected in partnership with Accorhotels.com
          Thank Caro F
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 days ago

          Dear Caro F, Thank you for your return visit. Very pleased to read that you had another good experience and that we were able to assist you with your requirements. We look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

          Reviewed 5 days ago

          A return visit for me - quick online reservation process; and so easy to access by public transport. The location is brilliant: walking distance of every major Melbourne CBD attraction, and just a tram ride from the more distant locations. (The concierge is very helpful...More

          Thank carole2710
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 days ago

          Dear carole2710, Thank you so much for taking the time to share your feedback. Delighted to read that you enjoyed all aspects of your stay with us. We couldn't be happier with your recommendation and we look forward to welcoming you back in the near...More

          Reviewed 1 week ago

          The Swanston Grand Mercure Never fails to provide. Location location location Great size rooms This is the second time this year Simply great we enjoyed the location help from staff found the discount for no room service a bit complex but all goodMore

          Thank Alfrado10
          Response from Erdi G, Guest Relations Manager at The Swanston Hotel, Grand MercureResponded 6 days ago

          Dear Alfrado, Thanks for your kind comments about our hotel. I'm so glad that you enjoyed our enviable location and friendly and helpful staff. Thank you also for being a return guest and we hope to see you back at the hotel again soon. Nick...More

          Reviewed 1 week ago

          The Swanston Hotel is smack bang in food and theater district of Melbourne, an easy stroll to your choice of dining and entertainment. A great relaxing getaway from work and house chores. Go ahead think about yourself for once.More

          Review collected in partnership with Accorhotels.com
          Thank Gary H
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 1 week ago

          Dear Gary H, Thank you very much for sharing your great experience after your recent stay with us. Very pleased to read that you had a great getaway. Occasional self-indulgence is always encouraged and we look forward to your next visit. Sincerely, Alex Mihardja Operational...More

          Mercure Welcome Melbourne
          4,175 reviews
          #104 of 159 hotels in Melbourne
           
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          700 reviews
          #93 of 159 hotels in Melbourne
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Center with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $110 - $200 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Cheap Tickets, Hotwire, Expedia, Booking.com, Hotels.com, Travelocity, Ctrip TA, ACCOR, Cancelon, TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
          Add Photo Photos
          Traveler (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          March 28, 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          February 14, 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          January 17, 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
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