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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    9/3/2017 9/4/2017
    $144
    $111
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    Traveler (284)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “the cocoon” (44 reviews)
    “great location” (356 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Swanston Hotel, Grand Mercure
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    Somerset on Elizabeth, Melbourne
    797 reviews
    #40 of 160 hotels in Melbourne
     
    Melbourne Marriott Hotel
    1,539 reviews
    #9 of 160 hotels in Melbourne
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    #89 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,236 reviews
    #36 of 160 hotels in Melbourne
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,514)
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    1 - 5 of 2,444 reviews

    Reviewed 2 days ago

    Location of this hotel is very convenient, right in the middle of Melbourne's retail heartland. Wide variety of restaurants and cafes, all within walking distance. The hotel is right next to 2 major department stores and Emporium Melbourne which has an Adriano Zumbo bakery. A...More

    Thank bri733
    Reviewed 2 days ago

    I'm not normally harsh on my reviews but this was a bad stay. I stay in Melbourne frequently and booked a room with this hotel just to give it a go for a nice night in the city. The room we stayed in was outdated...More

    Thank wanderlustnurse
    Reviewed 2 days ago

    We had a king suite overlooking Swanston Street down to the cathedral. Concierge Nick looked after us and organised bookings for tours and tips on attractions in the city and made sure our wedding anniversary trip was a memorable one. All the staff were very...More

    Thank 445James1962
    Reviewed 3 days ago via mobile

    Recently stayed at this hotel and was very happy with my large Queen size room, complete with coffee and tea making facilities and microwave and toaster. I have previously stayed at the Mercure Welcome which I am also very happy with. On each occasion, I...More

    Thank Valerie S
    Reviewed 6 days ago via mobile

    Returning to The Swanson is always lovely. The central location is unbeatable. Added to this mix are the happy welcoming staff who never fail to recognise and always greet you. The warmth is absolutely genuine. Cosy beds, lovely pillows and linen make rooms such winners....More

    Thank DougandGlendaPerth
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 6 days ago

    Dear DougandGlendaPerth, Melbourne is a fantastic city to explore and I’m thrilled that you found our location a convenient base for your return visit. Thanks for noting all the areas that we do well. Comments like this really do have a great impact on our...More

    Somerset on Elizabeth, Melbourne
    797 reviews
    #40 of 160 hotels in Melbourne
     
    Melbourne Marriott Hotel
    1,539 reviews
    #9 of 160 hotels in Melbourne
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    #89 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,236 reviews
    #36 of 160 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $114 - $242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #78 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Cheap Tickets, ACCOR, Booking.com, Hotels.com, Travelocity, Hotwire and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
    Add Photo Photos
    Traveler (284)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (187)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Sponsored by:
    Melbourne Marriott Hotel
    1,539 reviews
    .31 miles away
     
    Somerset on Elizabeth, Melbourne
    797 reviews
    .15 miles away
     
    Mantra On Russell
    2,236 reviews
    .17 miles away
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    .15 miles away
     
    Nearby Restaurants
    Rice paper
    221 reviews
    .05 miles away
    8bit
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    .03 miles away
    The Louden Kitchen & Grill
    125 reviews
    .03 miles away
    Cocoon Bar
    88 reviews
    .01 miles away
    Nearby Attractions
    Firetail Birdwatching Tours
    10 reviews
    .06 miles away
    Yarra Trams
    486 reviews
    .07 miles away
    Emporium Melbourne
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    .09 miles away
    David Jones
    204 reviews
    .07 miles away
    Ask a question
    Questions & Answers
    bonnie1998
    August 17, 2017|
    AnswerShow all 7 answers
    Response from Samuel D | Reviewed this property |
    I think it's better to use UBER than bus.
    1
    Vote
    Google Translation
    DesmondOngyh
    August 7, 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    July 23, 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Room Tips
    "Ask for a higher floor to avoid noise from the street."
    Read review
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
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