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06/04/2017 06/05/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $144
          $111
          $144
          $111
          $144
          $112
          Traveler (273)
          Room & Suite (112)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good46%
          • Average19%
          • Poor4%
          • Terrible2%
          Travelers talk about
          “the cocoon” (44 reviews)
          “great location” (349 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Wheelchair access
          Business Center
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Mercure Welcome Melbourne
          4,144 reviews
          #104 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,352 reviews
          #61 of 159 hotels in Melbourne
           
          Mantra City Central
          643 reviews
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          760 reviews
          #40 of 159 hotels in Melbourne
           
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          Write a Review
          Reviews (2,469)
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          1 - 5 of 2,469 reviews

          Reviewed 2 days ago

          Fantastic location for seeing Melbourne and comfortable hotel with lots of amenities. Had a great stay there. Service was excellent - no disappointments. Very close to city center, access to free Central Business District ram and lots of trams to every corner of the city........More

          Thank John M
          Reviewed 2 days ago

          More

          Review collected in partnership with Accorhotels.com
          Thank 647nikki
          Reviewed 3 days ago

          Great hotel in central location with dozens of great dining options nearby, excellent staff and cosy, clean and roomy rooms. The restaurant does a great fillet steak and salt and pepper calamari. I have stayed here dozens of time, it is my hotel of choice...More

          Review collected in partnership with Accorhotels.com
          Thank Willfish101
          Response from Erdi G, Manager at The Swanston Hotel, Grand Mercure

          Dear Willfish101, Thank you for taking the time to share your feedback with our Tripadvisor community, we feel honoured to read that The Swanston Hoyel is your choice for accommodation when you travel to Melbourne. It is lovely to hear you continually enjoy your stay...More

          Reviewed 3 days ago

          Hotel is located in one of the best part of CBD and next to China town street but inside the hotel is not very impressive. its quite old look and have not been refurbished for long time. the Internet connection is also quite weak. I...More

          Thank Paras G
          Response from Erdi G, Manager at The Swanston Hotel, Grand Mercure

          Dear Paras G, Thank you for your recent patronage. I am sorry to read that we did not tick all the boxes during your stay but appreciate you mentioning our great location. Feedback such as yours allows us to identify areas of improvement and I...More

          Reviewed 3 days ago via mobile

          Yes this hotel is in a great location. Central to shopping dining and entertainment. And with the trams just at your front door access to Melbourne sights is so easy. Stay in a suite as they are cosy clean and a comfortable size. This was...More

          1  Thank Ivan V
          Response from Erdi G, Manager at The Swanston Hotel, Grand Mercure

          Dear Ivan V, Thank you very much for your review after your recent stay with us. Your feedback is extremely valuable to us and we truly appreciate your continuous patronage. It's really unfortunate that the previous guest was stuck outside and couldn't make it back...More

          Mercure Welcome Melbourne
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Center with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $106 - $194 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #76 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Expedia, Hotels.com, ACCOR, Cheap Tickets, HotelQuickly and Hotel.de so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
          Add Photo Photos
          Traveler (273)
          Room & Suite (112)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (32)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          March 28, 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          February 14, 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          January 17, 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "Ask for a refurbished room if there are any"
          Read review
          "Avoid rooms overlooking the main street areas as noise levels well into the night are very high."
          Read review
          "Bring your own pillow unless you like very firm pillows"
          Read review
          "go for a high room to avoid the street noise"
          Read review
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