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The Crossley Hotel

Orbitz.com$79*
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#38 of 158 Hotels in Melbourne
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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The Crossley Hotel
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1,547 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Redwood Park
Reviewed May 16, 2016

This hotel is a sparkling gem in a wonderful location which is close to team & trains and great eateries! Will definitely return to The Crossley. Staff were very warm & welcoming and create a sense of family. Our room was surprisingly spacious and well appointed.

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Helpful?
Thank barbr325
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear barbr325, Thank you for your great review! It was fantastic to see that you loved our ideal location, and that we didn't disappoint with our rooms. But most delightful were your kind comments about the staff. They do take great pride in looking after all our guests and making them feel at home.Your comments have been passed on. We...

Murray Bridge
Reviewed May 16, 2016

Great location especially if attending theatre. Great value for money and rooms were clean, well appointed, staff were friendly. Very quiet. Would definitely stay again. Great service upon checkout, staff retrieved clothing we had left in the room, very promptly. They booked a car ( fixed priced service ) to the airport which arrived early and was very efficient .

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Thank 452diannes
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear 452diannes, Thank you for taking the time to share your recent experience with us. We agree! We are in a prime location with the Theatres just around the corner and we are just a short stroll away from what Melbourne has to offer. It is a pleasure to read you find the rooms clean and well appointed. It is...

Waygara
Reviewed May 16, 2016

Love The Crossley great location easy to get to , close to restaurants, theatres, and great shopping. Rooms are clean and staff are friendly and helpful, has a great selection of room types as well . Will definantly be back .

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Thank 49angeliques
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear 49angeliques, Thank you for taking the time to post a positive review of your recent stay with us. Location, Location, Location Melbourne is full of fabulous restaurants, shopping, theaters and we are just a hop, skip and walk away from some of Melbourne's finest. It is great to know we ticked all boxes on your stay as well. We...

Harpenden, United Kingdom
Reviewed May 16, 2016

a good location and the hotel does what it should do - very clean and well presented rooms with useful kitchenette facilities. Staff were OK - not the friendliest - answered questions when asked quite satisfactorily but no offer of going the extra mile. Overall it is fine - well priced and good location.

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Thank Karen T
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear Karen T, Thank you for your feedback on the Crossley Hotel. We are so lucky to be located where we are being so close to everything Melbourne has to offer. It is disappointing to read that you find our staff not the friendliest as we often get kind praises of our lovely reception staff and their warm hospitality. I...

Perth, Australia
Reviewed May 15, 2016

The staff were great and the rooms were clean and serviced daily. We had free wifi and they offered a buffet breakfast the desk was attended late and the staff on all shifts were friendly and helpful, Good experience thank you :)

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Thank saba12016
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear saba12016, Thank you for taking the time to share your experience with us. It is pleasing to read you enjoyed your stay; found our hotel be perfectly located for your time in the city and you were impressed with the comfortable rooms and our friendly Guest Service Team. I will be sure to pass on your kind comments. We...

Lakes Entrance, Australia
Reviewed May 14, 2016

Great breakfast and nice hotel. Four of us ladies stayed there when we had booked for singing gin the rain and found the accommodation fabulous. Rooms were spacious and clean. They were also quiet. Staff were very friendly and helpful.

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Thank don p
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear don p, Thank you for taking the time to share your kind review with us. We are honoured to read your review and learn that your first stay was both a pleasant and comfortable one. Our Guest Service Team strive to make our guests feel at home by providing a service that is not only warm and helpful but...

Perth, Australia
Reviewed May 14, 2016

The room was bigger than expected (I think it was a superior double), with a king size bed. It was clean & the staff were very helpful. For the size of the room & the location,it was great value for money.

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Thank MarzPete
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear MarzPete, We appreciate you taking the time to let us know about your recent positive experience at The Crossley Hotel. We are very happy to read you were impressed with the high level of accommodation and service you received while staying with us. Thank you MarzPete, we hope to welcome you back again soon. Kind regards, Sherri Front Office...

Morwell
Reviewed May 13, 2016

I found Crossley Hotel staff very welcoming and helpful. Rooms were clean and tidying - small - but very pleasant. The situation of the hotel is in a great place to access most events, would gladly recommend it to friends.

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Thank 941joyd
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear 941joyd, Thank you for taking the time to let us know about your recent stay at with us. It is lovely to read you were impressed with both the accommodation and service you received whilst staying with us. We are truly honored and appreciate your recommendation to others. We look forward to seeing you again soon. Kind regards, Sherri...

Bittern
Reviewed May 13, 2016

Great value, good spot close to most things, walked everywhere. Staff was nice and helpfull, very serviceminded. Great bathroom products. Good wifi. Rooms was a little bit worn down but good design with lot of space for your stuff.

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Thank 692fridas
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear 692fridas, Thank you for taking the time to let us know all your recent stay at the Crossley Hotel. We are most happy to read that you loved everything about your stay. We strive to provide our guests with the comforts and conveniences one would usually find at home. So it is wonderful to read you enjoyed the space...

Reviewed May 13, 2016 via mobile

My daughter and I had tickets to see a show in Melbourne. The Crossley hotel was a couple of minutes Walk so was perfect. Our room was spotless. Beds comfortable and service amazing. Breakfast was amazing with plenty of choice. The price was so reasonable that we will definitely stay again. Could find nothing to complain about. A possible suggestion...

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Helpful?
Thank Leanne H
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear Leanne H, Thank you for taking the time to share your kind words with us. We are delighted to read that your first stay at the Crossley Hotel was both a happy and enjoyable one; and you were impressed with our breakfast and the friendly service you received. It will be a pleasure to share your praise with our...

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05/07/2017 05/08/2017
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Staying in Chinatown

Neighborhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Contemporary, boutique style accommodation ranging from Standard rooms to Executive Suites with kitchenette and microwave. Located in the heart of the entertainment precinct of Melbourne, the hotel is synonymous with comfort and convenience whether for business or pleasure. ... more   less 

Additional Information about The Crossley Hotel

Address: 51 Little Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Chinatown
Price Range: $87 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
Reservation Options:
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Hotel Style:
#13 Best Value Hotel in Melbourne
#36 Luxury Hotel in Melbourne
#41 Romantic Hotel in Melbourne
#42 Family Hotel in Melbourne
#56 Business Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from The Crossley Hotel staff and other travelers.
16 questions
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over a year ago
Adelaide, South Australia, Australia
Gold Coast, Australia
over a year ago
Melbourne, Australia
2 months ago
Jerusalem, Israel

See all questions (16)

Questions? Get answers from The Crossley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request room with renovated bathroom, and on a higher floor to avoid street noise.”
724cassandraw, 2 weeks ago | Read review
“If you are a light sleeper request rooms above the 1st floor due to noise from the ground floor lifts.”
949kimg, Mar 11, 2017 | Read review
“Room higher up at the back of the hotel”
  • Fabulous room
  • Fabulous room
  • Modern bathroom
  • Modern bathroom
  • Fabulous room
  • Modern bathroom
  • Fabulous room
  • Fabulous room
BendigoVic, Mar 9, 2017 | Read review
“Ask for a room on the top floor, less noise from garbage collectors early in the morning.”
AlexK315, Feb 15, 2017 | Read review
“Located CBD, Quiet Rooms and close to all facilities”
p0stie45, Feb 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Orbitz.com
$79* /night
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Elvoline$86
Expedia.com$79
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*Disclaimer
Prices are for 1 room, 2 adults
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