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The Crossley Hotel

#49 of 156 Hotels in Melbourne
Certificate of Excellence
Hotel website
51 Little Bourke St., Melbourne, Victoria 3000, Australia
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The Crossley Hotel
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1,130 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Port Macquarie
1 review
5 of 5 stars Reviewed November 23, 2015

Wonderful hotel close to the cbd, theatre district and Chinatown. Easy parking, lots of places to wine and dine. Staff helpful and easy to deal with. Good for families or a romantic getaway for singles. Highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank 674narelles
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear 674narelles, Thank you for your 5/5 review. I'm pleased you found all aspects of your stay great. The hotel certainly is in a great location, close by to many Melbourne attractions. Thank you for recommending the hotel to your friends and family. We look forward on seeing you again in the near future. Regards, Melissa Property Manager More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed November 23, 2015

This was our first trip to Melbourne as a family of 2 adults and 2 small kids. We stayed in the Superior Room, this accommodation was more spacious than we thought, it's clean and a neat place to stay. Great location within walking distance to CBD, trams, trains and everywhere else we wanted to see in the city. , staff... More 

Review collected in partnership with this hotel

Helpful?
Thank Rishka J
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Rishka J, Thank you for your glowing 5/5 review. I'm delighted to read that you and your family had an enjoyable stay at the Crossley. Thank you for highlighting how spacious and clean the accommodation is. I'm pleased to read you found are staff friendly and helpful, I will be sure to share your comments with them. Thank you... More 

Broadford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 23, 2015

Friendly and professional staff, The room was newly appointed and very tasteful and comfortable. Great position for theatres restaurants and the city in general. Breakfast facility is very good. Very good value.

Review collected in partnership with this hotel

Helpful?
1 Thank 840brian
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear 840brian, Thank you for your recent review. Congratulations once again on winning the business card draw. I'm delighted to read you enjoyed your stay and found the accommodation comfortable and clean. Thank you for highlighting our friendly and professional service. I'm delighted you also enjoyed our continental buffet breakfast. We look forward to welcoming you back to the hotel... More 

Adelaide, Australia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 22, 2015

Upon check-in, the staff were very friendly and helpful. The room was a decent size (room 507), was very clean and the bed was very comfortable. The location of the hotel is excellent. The only issue experienced was the curtains on both windows didn't shut fully making the room quite bright at night and at sunrise. We would definitely stay... More 

Helpful?
1 Thank Megabux01
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Megabux01, Thank you for your 5/5 review of the hotel. I'm pleased you enjoyed your stay and found the accommodation clean and comfortable. I apologise about the curtains not closing, we will have our maintenance team look at this and rectified immediately. Thank you again for you review and we look forward to welcoming you back when you next... More 

Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 21, 2015

Clean room, good amenities, easy and friendly check in, great location in the middle of china town with small walk to Bourke St Mall. Room was a small space but had everything we needed and free wifi was easy to use. It was great value for money. I will be staying again.

Helpful?
Thank Robert K
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Robert K, Thank you for your recent review on the hotel. I'm glad you liked the central location of the hotel and found it accessible to the Bourke Street Mall and other areas of the CBD. Thank you for highlighting the free Wi-Fi, I'm pleased you were able to make use of this through out your stay. I look... More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 20, 2015

Friendly staff and helpful. Excellent location for China Town and theatre. Rooms good value and comfortable.You may get a better deal by booking directly with the hotel and don't forget to book breakfast when you check-in for a reduction in price. Lots of nice restaurants in this area too.

Review collected in partnership with this hotel

Helpful?
1 Thank 289martyng
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear 289martyng, Thank you for your recent review. I'm delighted to read you found the accommodation value for money and comfortable. I'm pleased we were able to offer you our special book at check deal on breakfast. Thank you for also highlighting our friendly and professional staff. I will share your comments with all. We look forward to welcoming you... More 

Brisbane
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 19, 2015

The staff at the Crossley were very helpful on arrival and we were able to check in early. The room was as remembered it, very clean and tidy and well appointed. Some of the bathroom fittings are looking a bit tired but worked fine. It remains a great location for Melbourne and we will return again

Review collected in partnership with this hotel

Helpful?
Thank JandD74
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear JandD74, Thank you so much for your great review of our hotel. It’s always so nice to welcome back our guests. We are very fortunate to be in a great location making it easy for our guests to explore our great city. I'm pleased you found our staff helpful and that they were able to assist you with an... More 

Bray Park
1 review
3 of 5 stars Reviewed November 19, 2015

Great location, lovely staff, good size room and minikitchen it was very handy. Bathroom needs a renovation and to be cleaned a bit better, no view from window, and better options for meals and room service would be good.

Review collected in partnership with this hotel

Helpful?
Thank suen379
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear suen379, Thank you for your review I am very glad to hear you found the location of the hotel central and the staff lovely. It's great to read you were able to make use of the Kitchenette in your superior room. The bathrooms are dated and old, however are well maintained and kept immaculate. The hotel does offer room... More 

Hurstville
1 review
1 of 5 stars Reviewed November 19, 2015

The noise from the street - and in the adjoining rooms!! The room was fine, although the hairdryer didn't work. The staff were pleasant and I admit I didn't complain about the noise for fear of throwback.

Review collected in partnership with this hotel

Helpful?
Thank robynw191
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear robynw191, Thank you for your review of our hotel. I am disappointed to hear you did not enjoy your stay. We are unsure of you what you mean by "fear of throwback" Our reception team is 24 hours and would of been more than happy to assist you with your concerns. Thank you once again for your feedback. Regards,... More 

Launceston, Australia
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 18, 2015

Booked a twin room for a weekend stay. On arrival were advised that we had received an upgrade which was pleasant surprise. Room had twin beds and a small kitchenette with a dining and living area. The entire apartment was spotlessly clean and very comfortable. Reception staff were accommodating and helpful.

Helpful?
Thank David R
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear David R, Thank you so much for your review of our hotel. I am very pleased to hear you had a great with us and enjoyed the upgrade to our lovely Superior room. Our housekeeping team work hard to ensure spotless rooms are provided for our guests. I will certainly share your comments with the housekeeping team, it will... More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Contemporary, boutique style accommodation ranging from Standard rooms to Executive Suites with kitchenette and microwave. Located in the heart of the entertainment precinct of Melbourne, the hotel is synonymous with comfort and convenience whether for business or pleasure. ... more   less 

Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Chinatown
Price Range: $92 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
Reservation Options:
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Hotel Style:
#41 Romantic Hotel in Melbourne
#42 Family Hotel in Melbourne
#47 Luxury Hotel in Melbourne
#55 Business Hotel in Melbourne
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