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The Crossley Hotel

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#46 of 157 Hotels in Melbourne
Certificate of Excellence
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1,207 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
Peacehaven
1 review
4 of 5 stars Reviewed yesterday NEW

Helpful staff ,excellent price , great location,right next to Chinatown ,tram stop at the bottom of the street , going to the bourke street mall ,10 mins walk from Swanston street close to flinders station.

Review collected in partnership with this hotel

Helpful?
Thank Wayne G
Sunshine Coast, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is close to everything, close to China town and even free tram for travelling around the city. If you enjoy walking, the Southern Cross Station is around 25 min walk using the road in front of the hotel. It is very clean and quiet. Staffs are helpful and friendly. I stayed here for 2 nights, it was good... More 

Review collected in partnership with this hotel

Helpful?
Thank chontida2016
Dumfries, Scotland, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Nice well positioned hotel with a short walk to all major sights. Hotel offers a continental breakfast only which looked nice. I myself didn't have it as not a breakfast water. Room itself was a decent size with all amenities. Bathroom could do with a bit of modernisation though as didn't quite meet up to my expected standard. No safety... More 

Helpful?
Thank Andy K
Newcastle, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel is located centrally and is very good room, nice and clean. Unfortunately the room we were in was close to the street so had a lot of street noise. 6am sunday morning woken by a garbage truck emptying bottle from a bin in a neighboring bar. I would probably stay again if in a better room.

Review collected in partnership with this hotel

Helpful?
Thank richardgK7638GF
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear richardgK7638GF, Thank you for your review following your 4-night visit here with us here at the Crossley Hotel. I was pleased to hear of your positives regarding your stay, but most concerned to read of your disappointments. Apologies you were woken up by the noise. We wish we had the opportunity to fix the problem for you during your... More 

Akl, NZ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We struggled to find a hotel offering 3 seperate beds. Travel agent gave us options we weren't able to see online. Hotel was close to city circle tram so once we got our bearings was easy to get around. Plenty of Cafes & restaurants in walking distance. Breakfast at the hotel was fantastic.

Review collected in partnership with this hotel

Helpful?
Thank Jacqueline B
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear Jacqueline B, Many thanks for sharing your recent experience with us. It is great to hear we were able to accommodate you in a room with 3 single beds. I'm glad you found our location absolutely superb, it is true to say that we are so close to so many, great restaurants, cafes, shops and of course public transport.... More 

Pontefract, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is well placed to see all that Melbourne has to offer; it is just a few minutes walk from the tram which can take you all over the city. The room was spacious and clean and all the staff were pleasant and helpful. Plenty of choice for breakfast, would definately recommend this hotel. We thoroughly enjoyed our first... More 

Review collected in partnership with this hotel

Helpful?
Thank Janet C
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear Janet C, Thanks so much for your review. So glad to hear you enjoyed your visit and found the room clean and comfortable. The hotel is ideally located in a pleasant part of the city and good to hear that you found the service good. Thank you for recommending out hotel and we would love to have you staying... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Well located , clean , comfortable , quiet and very reasonably priced The service is good and staff work to please Continental breakfast very pleasant and worth its price Room very good a nd minibar well stocked with reasonably priced snacks and adequate drinks

Helpful?
Thank chrisbrook106
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear chrisbrook106, Thank you for taking the time to review us on TripAdvisor. It is great to read that both our guest rooms and service met your expectations. The cleanliness of our hotel is one of our top priorities, I will pass on your feedback to our housekeeping department to encourage them to keep doing such great work! We hope... More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

I am a GP and was in Melbourne for a training course in Collins St. No complaints at all. Good location with great cafes, bars, restaurants all nearby. Clean room. clean sheets. Nice staff who were helpful but never intrusive. Not luxurious but that was never expected. I would stay again for business.

Review collected in partnership with this hotel

Helpful?
Thank A7642ELandrewl
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear A7642ELandrewl, Thank you for taking the time to review our hotel. We are ideally located in the CBD for both business and leisure visits and I was pleased to hear that you were happy with the service we provided. We would love to have you staying with us again! Kind regards, Sherri Front Office Manager More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Spent a week in Melbourne at the Crossley and would thoroughly recommend it all the staff were very friendly and polite and helpful, the rooms were clean and comfortable the hotel was ideally situated in the middle of Chinatown

Helpful?
Thank RolandKnape
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear RolandKnape, Thank you for your recent review. Great to know that you had and great stay with us and I was delighted to hear that our team was helpful throughout your recent visit and your feedback will be shared to continue to inspire them to deliver exceptional customer service. Look forward to seeing you back again! Kind regards, Sherri... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chinatown

Neighborhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Contemporary, boutique style accommodation ranging from Standard rooms to Executive Suites with kitchenette and microwave. Located in the heart of the entertainment precinct of Melbourne, the hotel is synonymous with comfort and convenience whether for business or pleasure. ... more   less 

Additional Information about The Crossley Hotel

Address: 51 Little Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Chinatown
Price Range: $94 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
Reservation Options:
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Hotel Style:
#41 Romantic Hotel in Melbourne
#42 Family Hotel in Melbourne
#44 Luxury Hotel in Melbourne
#55 Business Hotel in Melbourne
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