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Quality Hotel Batman's Hill on Collins

623 Collins Street, Melbourne, Victoria 3000, Australia
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Quality Hotel Batman's Hill on Collins
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612 Reviews from our TripAdvisor Community

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Strathalbyn, south australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Having only booked a standard room, we were upgraded to a room with king size bed on arrival. The check in was uncomplicated and friendly. The domestic staff were very friendly - a cheery good morning and a friendly smile. Our room was clean and tidy with tea making facilities - replenished each morning. W e had a meal in... More 

Helpful?
Thank Glenys W
Hobart, Australia
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me get this out of the way first. The room was clean, and comfortable, though either the people in the next room were very loud, or the walls are thin. The staff were very friendly and helpful. The location, due to it's proximity to Southern Cross Station, is very convenient for travelers. I did not visit the onsite restaurant... More 

Helpful?
Thank BigJeffrey
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Guest, many thanks for taking the time to leave us your important feedback. it's great to read that you appreciated so many aspects of our property and service! Regarding your room, I'm sorry to hear that it wasn't the best match for your type of stay. From my understanding you booked an Economy Room, that is our budget, no... More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located across the road from the main railway station in Melbourne and the main tram line. In other words, public transport at your door step. There are numerous cafes and restaurants around this hotel if you do not enjoy the restaurant and the bar in the hotel. I had breakfast in my package and it was great.... More 

Helpful?
Thank RailOzzie
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for your nice feedback. It's delighting to read that you enjoyed our location so much and that our staff made their best to sort the aircon issue out. We hope you will have the chance to come back soon to Batman's Hill! Kind Regards, Federica More 

Auckland, New Zealand
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I was booked in an economy room through my work. I'd read various comments about how small, pokey, miserable etc they were, so was pleasantly surprised by the size and set-up. However, it was right on the Spencer St side of the hotel, close to ground level, so I asked to be moved to a quieter room. This led to... More 

Helpful?
Thank Bruce_Oh
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for taking the time to leave us your important feedback. I'm glad to read that you enjoyed your room and received an upgrade!All the staff make their best to exceed our guests'expectations! We look forward to seeing you soon! Kind regards, Federica More 

Eagle Heights, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

All rooms have showers over baths, which is not good for elderly visitors. Housekeeping was minimal and the food served in their restaurant was below average for anywhere in OZ. On the plus side staff were cheery and helpful, and cold wine was plentiful.

Helpful?
Thank John H
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for leaving us your important feedback. It's great to read that our staff exceeded your expectations. I'm sorry to read your comment about the bathrooms, there was probably a misunderstanding. As you can read on our website, where we provide detailed descriptions of all the accommodations, we have different room types available at Batman's Hill. Some... More 

Queensland
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for two weeks and the front counter staff were sincere and helpful no matter the request. When I initially checked in I had some quibbles with the room (including a strong allergic reaction to some of the cleaning products used) and felt it was not good value for money. I was prepared to move elsewhere and asked... More 

Helpful?
Thank cupcaketraveller
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for taking the time to leave us you important feedback. It's really great to read that our staff made you feel so welcome, and that they did their best to provide an excellent service. I will surely pass your feedback to all the departments! We hope you will have another occasion to come back to Batman's... More 

Wagga Wagga, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a one-bedroomed apartment which was spacious, fresh, clean and very well appointed. Despite proximity to trams and trains the apartment was very quiet and we enjoyed good sleeps on a very comfortable king sized bed. The staff were friendly, helpful and most accommodating. Current newspapers and magazines were available for guests also. A lovely place to stay.

Helpful?
2 Thank ratter1942
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for your amazing review. We are extremely delighted to learn that you enjoyed your stay so much and we look forward to seeing you again in the near future! Kind Regards, Federica More 

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Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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