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Causeway Inn On The Mall

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Causeway Inn On The Mall
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530 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Melbourne, Australia
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Very disappointed in their customer service. They held back $50 as a security deposit on the 10th September... now its 23rd September and it still hasnt been credited to my account. When i rang to enquire why its not in my account... he goes well it should be in your account within 4-5 working days and take it up with... More 

Helpful?
Thank Lynne D
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Lynne D, Thank you for staying with us and taking the time to share your feedback. I am disappointed to hear of your issue that appears to have soured what I hope was an otherwise pleasant visit. Please allow me to clear up confusion regarding the above mentioned security deposit. The $50 security bond processed upon check-in is a... More 

Adelaide, Australia
Level Contributor
10 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We loved the location of this trendy hotel....room was small but more than adequate for an overnight stay. Central to everything. Great breakfast. Good quality sheets & towels and comfy bed. Complimentary paper. The staff were attentive & went out of their way to help us. Would definitely recommend this hotel for short stay. Thank you so much.

Helpful?
Thank Kathy W
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Kathy W, Thank you for staying with us and taking the time to share a review. I am delighted to hear that our hotel provided everything you needed for an enjoyable overnight stay while you took advantage of our fantastic location. I will be sure to share your kind words with the staff who will be thrilled to receive... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night for work in a 'Superior Room' on the sixth floor. Arrived late due to delayed flight. The lift in the lobby wasn't working when I checked in - thankfully another guest's keycard did work. After finding the room, I couldn't get the power to come on... no lights. Called Reception, and was told someone would come... More 

Helpful?
Thank Alex E
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Alex E, Thank you for taking the time to leave such candid feedback on your recent stay with us. While I am pleased to hear that you found your room to be tidy it is disappointing that issues prevented you from enjoying your stay to the fullest. Please accept our apologies for the outage you experienced with your lighting.... More 

Travelers are raving about these Melbourne hotels

Brisbane, Australia
Level Contributor
9 reviews
1 of 5 stars Reviewed 2 weeks ago

Unacceptable. Had to call reception in the middle of the night exhausted of trying to sleep in a broken bed, constantly rolling to one side, they gave me another room for the night and said that they had to investigate my claim as "house keeping would've reported a broken bed". My next bed (in my second room) made such noise... More 

Helpful?
Thank songuilalinda
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Songuilalinda, Thank you for taking the time to provide feedback on your recent stay with us. While it is pleasing that you enjoyed our central location, it is disappointing that we were not able to reach your expectations in all areas. Please accept our apologies for the issues that you experienced with both of your beds on your first... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Short review for this hotel : 1. Location is superb! It is located in Melbourne CBD and in center of the crowd so you can easily find anything you need as a traveller. Going out the hotel and you can find free tram. Many choices of breakfast just in front of the hotel lobby. Very good location 2. Staff is... More 

Helpful?
Thank Joko S
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Joko S, Thank you for staying with us and taking the time to share a review. It is fantastic to hear that you made the most of our fantastic location and also enjoyed the comfortable bed and pleasant staff at the right price. I also thank you for your constructive feedback which I have shared with the maintenance department.... More 

melbourne
1 review
4 of 5 stars Reviewed 3 weeks ago

This Inn was very surprising tucked away down a small lane way its not what you would expect staff very friendly and accommodating. Rooms up to date fresh and clean all a short distance from Bourke street mall

Review collected in partnership with Amoma.com

Helpful?
Thank Lynn D
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Lynn D, Thank you for staying with us and taking the time to share a review. I am delighted to hear that we were able to exceed your expectations on this occasion in many aspects including our rooms, location and staff. I will be sure to pass on your kind words. We look forward to welcoming you back again... More 

Singapore, Singapore
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 21, 2016 via mobile

Usually I take pictures of hotel and the hotel room. But this is the first time I didn't take out my camera inside the hotel. But my wife took a picture of their "Continental" breakfast. I stayed here for 6 nights. Nothing much to say about the hotel or hotel room. Usually I don't expect much so that I won't... More 

Helpful?
Thank Berkmans
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Berkmans, Thank you for taking the time to share such candid feedback on your recent stay with us. While it is pleasing to hear that you enjoyed the clean room, friendly staff and central location it is disappointing that we were not able to reach your expectations in all areas. Please rest assured that your feedback has been taken... More 

Ho Chi Minh City, Vietnam
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2016

An outstanding location in the heart of the lanes of Melbourne just off Bourke Street. The room is good for the price but the service was outstanding. Polite, efficient, knowledgeable and above all helpful. Fresh milk and newspapers - very nice. We had a lovely view of the the GPO clocktower and we could see the Eureka tower in the... More 

Helpful?
Thank Darryl C
Causeway-Melbourne, Guest Services at Causeway Inn On The Mall, responded to this review

Dear Darryl C, Thank you for taking the time to share a review on your recent stay. I am thrilled to hear that you experienced such a great value and enjoyable stay with us while taking full advantage of our fantastic location. Friendly and helpful service is something that we pride ourselves on so it is great to hear that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on Bourke Street Mall, the vibrant heart of Melbourne, Causeway Inn On The Mall is situated in a prime position opposite the GPO shopping complex and Myer department store. Causeway Inn On The Mall's central location makes the hotel ideal for the business and leisure traveller who wish to be in the hub of Melbourne. The hotel is surrounded by lively cafes, fashion & accessory boutiques, Melbourne's famous shopping arcades and major department stores such as David Jones and Zara. Trams and trains are just minutes away from the hotel, providing convenient access to shopping strips such as Bridge Road, Brunswick Street and Chapel Street as well as the DFO South Wharf shopping centre. Melbourne's cultural, sporting and entertainment venues are all a short walk from the hotel, including The MCG, Hisense Arena, Rod Laver Arena, Federation Square, Etihad Stadium, the National Gallery of Victoria, Melbourne Gaol, Regent Theatre, Crown Casino complex and the Southgate precinct. Attractions such as Luna Park in St Kilda, Melbourne Zoo and Albert Park Grand Prix Circuit are all accessible by tram within a few minutes. Causeway Inn On The Mall prides itself on offering comfortable, well-appointed rooms at affordable prices in the heart of Melbourne. Room facilities include a bar fridge, in-room safe, air conditioning, ironing board & iron, tea & coffee maker, LCD TV with selected Foxtel channels and en-suite bathroom with shower. Facilities at the hotel include a business centre with internet and printing facilities, guest laundry, 24 hour reception and tour desk. The hotel has a discount parking arrangement with Wilson's Galleria car park located at the corner of Little Collins and Elizabeth Streets. Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings. A hotel that is value for money offering friendly service in a quiet atmosphere in the centre of Melbourne. ... more   less 

Additional Information about Causeway Inn On The Mall

Address: 327 Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Wheelchair access
Price Range: $83 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Causeway Inn On The Mall 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Causeway Inn On The Mall Hotel Melbourne
Causeway Hotel Melbourne
Causeway Hotel On The Mall
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