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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,156 Reviews from our TripAdvisor Community

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Showing 1,103: English reviews
Sydney
Level Contributor
113 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed April 25, 2014

I've stayed here several time for business and with my wife when visiting the Formula 1 Grand Prix. The rooms are spacious and comfortable with good views. There is a tram stop outside the hotel for easy access through the city. The staff are helpful and friendly, the Casino and Entertainment Complex is a few minutes walk away and it... More 

Helpful?
Thank MatthewJames2009
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear MatthewJames2009, Thank you for your feedback and recognition of our great location and staff We are always looking at how we can keep the appearance of our public areas fresh and will continue to ensure this remains an area of focus for us. I look forward to welcoming you back on your next visit. Kind regards, Cameron Abbott Hotel... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 19, 2014

Love this hotel. Lovely check-in staff always friendly and professional. Free wi-if, late check-out until @1400hrs, free newspaper if you join their free rewards program. Beautiful views of the Yarra, Melbourne Convention Centre and Crown Casino precinct from the rooms. Tram stop right outside, 1 block to Southern Cross Station.

Helpful?
1 Thank RnRGal111
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear RnRGal11, Thank you very much for your kind words about our staff. It is always a pleasure to share this with our team. As a valued IHG Rewards member, we take great pride in delivering on your benefits and recognising your patronage. The team and I look forward to welcoming you back in the near future. With Kind regards,... More 

Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

We had stayed here several years ago (when it was under different management/name) and thought it average. On this occassion we got a good deal so gave it another go. On the down side the building is ulitarian- thats it. The room was lovely recently renovated good bathroom. Staff we spoke to were all excellent. The breakfast was really first... More 

Helpful?
2 Thank 175Traveller
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear 175Traveller, I was delighted to read that you felt things had changed for the positive. Thank you for your kind feedback. We are indeed well located and fortunate to have such wonderful views of the Yarra. The team and I look forward to welcoming you back soon. Kind regards, Cameron Abbott Hotel Manager More 

Sydney, Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 12, 2014 via mobile

Stayed for 3 nights on a business trip. The location is convenient and the room was good enough for a short stay. The bathrooms do need a bit of a clean - grouting was either dirty or mouldy so didn't feel it was up to the standard of competitor hotels nearby. As I was on business there was no CSPAN... More 

Helpful?
1 Thank Dlobo
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Dlobo, Thank you for choosing to stay at Crowne Plaza Melbourne and providing us with your feedback. I can appreciate that whilst on business it is important to have the information you need to assist you. Rest assured we will review our TV offerings to ensure we cater for everyone’s needs. I look forward to welcoming you back in... More 

Ryde, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

The hotel is well located, the staff are friendly, but the ambience is a bit like a gymnasium. Quite bare looking and not conducive to hanging around. The room was smallish and again it had just the essentials. No decor, no special feeling. The bathroom had old fashioned plumbing and it was really in need of a refurb. Our expectations... More 

Helpful?
1 Thank Bill K
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Bill K, Thank you for your feedback. I am sorry that we did not meet your needs during your visit. Your feedback is important and we are always looking at how we can refine our product. Do let me know when you are next returning, it would be a pleasure to welcome you back personally. Kind regards, Cameron Abbott... More 

Canberra, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 1, 2014

I stayed 2 nights on a business trip. Nice central location, right on the Yarra. Shops a couple of blocks away, Casino just across the river. As with all IHG hotels these beds are so comfy, staff were friendly & professional. I will be back.

Helpful?
1 Thank Craig S
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Craig, Thank you for highlighting our location and staff. I’m very proud of the team we have and our location is great for both shopping and dining options. I look forward to welcoming you back soon. Kind regards, Cameron Abbott Hotel Manager More 

christchurch new zealand
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 31, 2014

We stayed three days at the Crowne Plazea 21/24 March. We found the checkin process was quick and reception staff friendly and helpful. Our room was a good size, well equipped with a pleasant view across the river. The only thing we thought was missing was complimentary water in the room. Large bowls of apples supplied for the guests outside... More 

Helpful?
1 Thank memmi
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Memmi, Thank you for sharing your positive review of Crowne Plaza Melbourne. I am delighted to learn that you had a fantastic experience with our friendly and helpful Front Office staff upon check-In. I am also delighted to learn that you were pleased with the level of comfort in our Rooms and you had the opportunity to enjoy the... More 

Schaffhausen, Switzerland
Level Contributor
156 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 30, 2014

I stayed there for 4 nights on a business trip to Australia. The hotel has a good central location (depending on where you need to be) and the riverfront rooms have amazing views. I was really blown away when waking up the next day after my arrival. The rooms are good, the bathrooms need some update. The breakfast buffet is... More 

Helpful?
1 Thank Jan-Hendrik B
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Jan-Hendrik, Thank you for taking the time to provide us with your feedback. We do indeed have wonderful views that can ’blow you away’. I agree, it is something special to wake up to. In relation to our breakfast offerings, we are currently working on developing this further, and look forward to you visiting in the near future to... More 

London, United Kingdom
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed March 27, 2014

Took a party of 4 girls for a birthday celebration. We had the King Suite plus an adjoining double-double room.10th floor, lovely river views, the faux bellagio display near Crown towers could be seen on the hour. Children swam in the nice rooftop pool, settled back to some movies, my sister and I relaxed in the adjoining room door ajar.... More 

Helpful?
2 Thank Lou H
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Lou H, Thank you for sharing your positive review of Crowne Plaza Melbourne. I am delighted to learn that you had a fantastic stay and I trust that the birthday celebrations went well. We take great pride in receiving such positive feedback as it recognises the efforts which our teams put in on a daily basis, and I look... More 

Melbourne
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 26, 2014

Had a teenage bithrday party here- king suite with adjoining double room. Great value, lovely views, wonderful room service menu. Appreciated the kids menu - well priced at $15 for 2 courses plus drink. Appreciate the healthy choices in the main menu too. Apart from a very rude woman who kept insisting on photo id for us after we had... More 

Helpful?
1 Thank KatyMack
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear KatyMack, Thank you for sharing your feedback regarding your recent stay here at Crowne Plaza Melbourne. Thank you for sharing your positive review regarding your In-Room Dining experience. I am delighted to learn that you were pleased with the selection on the menu, including the childrens menu and that it was great value for money. I sincerely apologise regarding... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $133 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#71 Luxury Hotel in Melbourne
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