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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,306 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Melbourne
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Showing 1,250: English reviews
Queensland, Australia
Reviewed December 7, 2015

We stayed at the Crowne Plaza a few weeks ago for our anniversary and had an amazing time. The hotel is situated close to public transport and only a short walk to the riverside restaurants. The Concierge Matthew was fantastic our whole stay and made us really feel like we were at home. He even managed to get us a...

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Helpful?
Thank Ginny9887
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear Ginny9887, Thank you for taking the time to tell us about your recent stay at Crowne Plaza Melbourne. Happy anniversary, we are so glad to hear that we could make your celebration memorable. Thank you for your kind words about Matthew, we will pass them along. We look forward to welcoming you back to the hotel soon. Kind Regards,...

New South Wales, Australia
Reviewed December 1, 2015 via mobile

I stayed here with my husband while he was here on a business trip. I have rated this hotel in the past but realised I forgot some important information. When booking your room ask for am odd number room these rooms overlook the Yarra even number rooms look over the pool with the majority of the view looking over the...

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Helpful?
Thank Jo P
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Jo P, Thank you so much for your feedback. We are continually striving to improve and feedback such as you have provided, helps us on this journey. Rest assured your comments regarding our staff have been warmly appreciated by our team. Kind regards, Cameron Abbott Hotel Manager

Castle Hill, Australia
Reviewed November 30, 2015

Stayed here with my teenage children for 3 nights. The noise from the Wharf Bar was extremely loud on Friday night, but after mentioning to the Duty Manager on Saturday he very kindly moved us to another room - great service

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Helpful?
Thank Kathryn P
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Kathryn P, Thank you for your feedback regarding your recent visit. I am sorry to note that your evening was inconvenienced. Please let me know when you next look to return, I would be delighted to oversee your booking personally. Kind regards, Cameron Abbott Hotel Manager

New York City, New York
Reviewed November 29, 2015

Hotel is located in the center and in amazing location for work and evening walk around. the staff are really nice and friendly and will go out of there way to help you with all your needs, the building itself can use an upgrade as it feels old and ...

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Helpful?
Thank brucegurfein
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear brucegurfein, Thank you for your feedback. I very much agree, we are indeed located in a wonderful spot, being so close to the Docklands Financial district and from a leisure perspective, being right on top of the Yarra river, allows for some great downtime outside of work. The team and I look forward to seeing you return soon. Kind...

Surfers Paradise, Australia
Reviewed November 28, 2015

Great hotel, location was the best ! if you want shopping and casino :) the rooms were nice, the staff very good, the food even better, I would be more than happy to stay here again and no doubt will when I go back to Melbourne :)

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Helpful?
Thank James B
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear James B, Thanks for your wonderful comments! I look forward to seeing you return soon. Kind regards, Cameron Abbott Hotel Manager

Melbourne, Australia
Reviewed November 25, 2015

This hotel is very well located. the tram stop out the front will take you to St Kilda beach, and it is a 15 min walk to the city. Over the road is Crown casino. Rooms are good and comfortable and the views over the Yarra river are great. Quick check in and the staff are efficient and friendly. Breakfast...

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Helpful?
2Thank Steve K
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Steve K, I agree, we are very well located and have great accessibility either via tram or car to our nearby suburbs and freeways. Thank you for highlighting some of the wonderful things we have to offer. I look forward to you escaping back to the hotel in the near future. Kind regards, Cameron Abbott Hotel Manager

Colchester, United Kingdom
Reviewed November 22, 2015

A wonderful property located in a great place. Everything about the place is exceptional - the food, staff, and amenities. The breakfast was excellent with a typical wide variety of food to choose from. The rooms were large and spacious and the hotel gym was excellent - free weights, machines and dumbbells. The only annoying thing was the Wifi -...

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Helpful?
1Thank John_Lawrence_Sasso
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear J L, I was so pleased to read of your experience during your stay. Thank you for advising me of your wi-fi challenge. Rest assured we are investigating your concerns. I look forward to welcoming you back when you next visit Melbourne. Kind regards, Cameron Abbott Hotel Manager

Adelaide, Australia
Reviewed November 17, 2015

Great location, great structure with everything to expect from a great hotel. would stay there again. The casino is a good place to have fun and there are plenty of food and beverage outlets to chose from

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Helpful?
1Thank marcosL8512YZ
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear marcosL8512YZ, Thanks for your lovely feedback. Our great location does make life simpler when staying with us. I’m glad to read that you enjoyed both the hotel and what Melbourne offers. Kind regards, Cameron Abbott Hotel Manager

Reviewed November 17, 2015 via mobile

Rapidly becoming our favourite hotel in Melbourne! Staff really friendly and unlike the Rialto, the Crowne Plaza offer fantastic views of the river and the fire show outside the Crown Casino. A bar near the lobby offers a great selection of food and drinks and had Happy Hour special deals. There is an outdoor pool but depending on the time...

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Helpful?
1Thank 679richardo
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear 679richardo, Thank you for your lovely comments regarding our staff and rooms with a view! Please let me know when you next look to return, I would be delighted to have the opportunity to meet you. Kind regards, Cameron Abbott Hotel Manager

Cambridge, Massachusetts
Reviewed November 16, 2015 via mobile

Crowne Plaza is very tired and dowdy and in desperate need of a reno. Excellent concierge service and very convenient for public transport but again a hotel with NO FREE WIFI in the room and inadequate free wifi in the lobby. Such down-at-heel accommodation should offer its guests more than a complimentary apple.

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Helpful?
3Thank Lesley S
IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear Lesley S, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the service provided by our staff and the convenience of our location. However, I was concerned to see your disappointment with the general condition of our property and our WiFi. I would like...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $119 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#70 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Melbourne staff and other travelers.
7 questions
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room overlooking crown or southwarf would be a nice view.”
  • View towards Crown
  • Standard room with a view towards Crown.
 of 5 bubbles KTC3438, 4 days ago | Read review
“Higher floors with river views maybe quieter”
 of 5 bubbles BarbC181, 1 week ago | Read review
“choose a kingsize room soooo comfortable.”
 of 5 bubbles marthaa483, 1 week ago | Read review
“Level 7 is great and room 717, has two double beds”
 of 5 bubbles Tiger37, 1 week ago | Read review
“Views of the river are best”
 of 5 bubbles TeacherHanoi, 1 week ago | Read review
5 of 5
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