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Crowne Plaza Melbourne

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1,364 Reviews from our TripAdvisor Community

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Showing 1,303: English reviews
Perth, Australia
Reviewed 2 weeks ago via mobile

Stayed for 3 nights and i was impressed. The location was fantastic to the city, south bank, crown casino. We walked everywhere from our hotel. The rooms were comfortable well maintained and quiet. There is a small pool, gym ,

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Helpful?
Thank Vivienne69
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Vivienne69, Thank you for providing us with such positive feedback and I am delighted to hear that you found our location fantastic and your room comfortable and quiet. It was a pleasure to have you stay with us and we look forward to welcoming you back again soon. Kind regards, Cameron Abbott General Manager

Perth, Australia
Reviewed 2 weeks ago

Very helpful and freindly stayed across the road at crown prom and had nothing but problems a lot better here cheaper Anne who does breakfast the kids love her overall very good.Will stay here always when visiting Melbourne will be back to see freo win grand final

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Helpful?
Thank Gordy B
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Gordy B, Thank you for taking the time to share your review. I am so pleased to hear you enjoyed your stay with us and that our staff were helpful and friendly. Thank you for your mention of Anne who is a fantastic asset to our team and I will be delighted to pass on your kind words. We...

Pretoria, South Africa
Reviewed 2 weeks ago via mobile

Stayed in this hotel for 5 nights. In my opinion its overpriced for what you get. The carpets were stained and the room is dated. Some of my collogues stayed in much more modern hotels and had a similiar rate. Wont stay here again.

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Helpful?
Thank Gerrit777
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Gerrit777, Thank you for taking the time to write a review about your stay with us. I am sorry that you had a less than satisfactory experience during your visit and please accept my apology for falling short of your expectations. I do hope that we will have the opportunity to extend to you the true Crowne Plaza touch...

Lancashire
Reviewed 2 weeks ago

It's a nice hotel with smart rooms. The reception is in a separate building to the rooms and is one floor up from the street which was a bit confusing but OK when you realise. We booked a high up river view facing the ocean but it was noisy that night from an event in a bar next door so...

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Helpful?
Thank Pete3080
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Pete3080, Thank you for taking the time to tell us about your recent experience here at Crowne Plaza Melbourne. I am pleased to read that you enjoyed your room views and our location right along the Yarra River. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service...

perth,wa
Reviewed 2 weeks ago

Booked a deluxe King Room which was pretty good. Good Size with facilities to make te/coffee and mini bar. Bathroom wasn't too bad. We had a room with a view over the river facing Crowne casino.It is easy access to the casino and all the restaurants surrounding and not too far to walk to the city. Trams are out the...

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Helpful?
Thank braney
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear braney, Thank for taking out your time and writing such a wonderful review for Crowne Plaza Melbourne. The rooms with views looking down the river are indeed fantastic and have amazing views of the Crown Casino complex and the Yarra River. We are located in a great spot and so glad to hear that you were able to take...

Louth, Lincs, UK
Reviewed 3 weeks ago via mobile

Booked 4 nights in a King High Floor Riverview room on a stopover en route to Auckland. The river view from our 9th floor room was superb but that is the only good point to make for the price we paid. The bathroom was old and tired albeit clean. The bed was absolutely appalling for a 4 star hotel. Every...

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Helpful?
Thank djcj
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear djcj, Thank-you for taking the time to share your review. We were pleased to note that you found our location good and the public transport easily accessible, however, we regret you were not fully satisfied with your during your stay. We have taken note of your valuable comments and have shared these with our management team for the purpose...

Reviewed 3 weeks ago via mobile

Had an amazing time here. Great views of the Yarra River. Lovely walking areas along the river with benches to rest on. Interesting sculptures and great for night views of the city. The fire display in the evening was quite spectacular.

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Helpful?
Thank 48mlee
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear 48mlee, Thank you for taking the time to tell us about your stay. I am delighted to read that you found our hotel within easy walking distance to the entertainment and attractions that Melbourne has to offer and you enjoyed your stay with us. We look forward to welcoming you back soon. With kind regards, Cameron Abbott General Manager

Monroe, New Jersey
Reviewed 3 weeks ago

We stayed here 3 nights as part of our tour of Australia. We arrived early morning on a Sunday after a long 26 hours of traveling. I was concerned we would need to sit around until mid afternoon until our room was ready. However, our room was ready and we were very happy to be able to close our eyes...

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Helpful?
Thank BronxWanderer
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear BronxWanderer, Thank you for choosing to stay with us here at the Crowne Plaza Melbourne. I was delighted to hear that our team were able to check you in early after your lengthy travels and you enjoyed the views of the Yarra River from your room. I agree that we are in a great location and situated close to...

A TripAdvisor Member
Level Contributor
36 reviews
9 hotel reviews
7 helpful votes
Reviewed 3 weeks ago via mobile

The view is nice especially at the top of the hotel. Also the Location is convenient. However it does appear a bit old... and it's also a bit noisy (I guess this is worse in the lower floors... probably as it's located close to the railways)

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1Thank A TripAdvisor Member
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Hello! Thank you for your review. I was pleased to note that you found our location convenient and you enjoyed our views. We hope you had a lovely visit to Melbourne and look forward to welcoming you back soon. Kind Regards, Cameron Abbott General Manager

Melbourne, Australia
Reviewed 3 weeks ago via mobile

For our fourth visit we stayed in the best room(s) here. The 'presidential suite' (King Premium Suite) has five rooms in all. King size bedroom, ensuite bathroom, lounge and dining room, second bathroom, and kitchen. Watched the Chinese New Year fireworks over the river from the huge windows, enjoyed a multi-course dinner, great breakfast, etc. and well-looked after by the...

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Helpful?
Thank DdH2014
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear DdH2014, Thank you for your lovely feedback, it sounds like you have had a very enjoyable stay with us! I am delighted to read you enjoyed our presidential suite and everything the hotel has to offer from the beautiful views, location, friendly staff and delicious meals. We hope to see you again soon! Kind regards, Cameron Abbott General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $133 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#71 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Melbourne staff and other travelers.
8 questions
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the south side face the river.”
 of 5 bubbles dianapa, yesterday | Read review
“Check which side of hotel room is, one side over river is great other side a lot of building work and not a good view”
 of 5 bubbles SPB55, 1 week ago | Read review
“Get a river view”
 of 5 bubbles jimbW7319YH, 1 week ago | Read review
“Join the IHG club for free wifi.”
  • Looking down the Yarra.
 of 5 bubbles Tuttsy, 2 weeks ago | Read review
“all good very clean constant hot water”
 of 5 bubbles gordyb186, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question