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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,306 Reviews from our TripAdvisor Community

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Showing 1,250: English reviews
Dublin, Ireland
Reviewed yesterday NEWvia mobile

Nice hotel but dated but good location A revamp would be good in the rooms as bathrooms a bit old fashioned I was up graded to 10th floor and suites also dated Will be back for location and good staff .........;

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Helpful?
Thank David C
Reviewed yesterday NEWvia mobile

I really love suite room. So comfy and luxury. View at night over the Yarra river and city view are so stunning. I do recommend you to stay with your sweet heart. I don't interested in breakfast function because I love to have the breakfast around Degrave St. The Crowne plaza hotel is still the top of my choice to...

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Thank Chan0nG
Geelong, Australia
Reviewed 2 days ago NEW

Again great service and friendly staff. Another satisfying stay for my family and I. Location is great, with great proximity to transport and Melbourne CBD. Yes the hotel is a little on the dated side but it is all about value for money compared to other hotels NEARBY. If you want something clean and value for your buck do not...

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Thank RickV879
Gold Coast
Reviewed 4 days ago NEWvia mobile

Had to stay a few nights this week and I was a little dubious at first. The staff in reception were pleasant as were those in the bar. I didn't drive so cant comment on parking but you can walk to nearly everything you need and a tram station is right out front. The king room overlooked the pool and...

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Thank Sean A
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Sean A, Thank you for your review. I was pleased to read that you found out staff pleasant and your room clean and comfortable. I was disappointed to read that overall we did not meet your expectations and for that we apologise. We are grateful for your feedback and will use this as part of our plans for the...

Reviewed 4 days ago NEWvia mobile

Very nice, clean with friendly and helpful staff. The hotel Is within. A short walk to the trams which are free within the city area. Breakfast buffet is extensive but be careful at the egg station it could take a very long time to get eggs cooked depending on the time you go for breakfast, as during the weekdays it...

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Helpful?
Thank Umnada
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Umnada, Thank you for your review of your stay at the Crowne Plaza Melbourne. I am pleased to hear that you enjoyed our central location and found our staff friendly and helpful. We are grateful for your constructive feedback and rest assured we will use this as part of our plans for the future. Kind regards, Cameron Abbott General...

Melbourne, Australia
Reviewed 4 days ago NEW

I rated this hotel 5 stars because I really couldn't think of anything I didn't like about it. The location is fantastic, the service was warm and friendly. The hotel was aware our stay was to celebrate a special occasion and really went above and beyond with providing us with champagne in our room as well as a room upgrade...

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Helpful?
Thank KTC3438
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear KTC3438, Thank you for your glowing feedback. It is always warming to receive such positive reinforcement of our hotel, friendly staff and fantastic location. I know our staff will be delighted to read such endorsing feedback and we look forward to welcoming you back on your next visit to Melbourne. Kind regards, Cameron Abbott General Manager

Mt Eliza, Australia
Reviewed 5 days ago NEWvia mobile

Great place to stay, friendly staff. Car parking an easy 5 min walk. Across the bridge to casino and all the restaurants of south bank. Room was clean and comfortable, breakfast was okay. Great view. Would stay again :)

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Helpful?
Thank CateBuff
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear CateBuff, Thank you for your feedback. I am pleased to note that you found our staff friendly and we are a great place to stay. We are very fortunate to be located in an ideal part of Melbourne with restaurants, shopping and tourist attractions all within an easy walk. We look forward to welcoming you back on your next...

Reviewed 6 days ago NEWvia mobile

This hotel is centrally located. A short walk from air bus terminal or by tram. Reception staff wer excellent, very welcoming and our room was lovely with comfortable bed, good fittings and choice of pillows. Food in restaurant was very good and the concierges went out of their way to ensure our needs were met.

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1Thank Emjopage
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Emjopage, Thank you for your feedback regarding your recent stay. The team and I were delighted to read how much you enjoyed your stay, especially in regards to our excellent staff and comfortable room. We look forward to seeing you return in the not too distant future. Kind regards, Cameron Abbott General Manager

Geelong, Australia
Reviewed 1 week ago

We had 3 nights at the Crowne Plaza and had a great experience. Our twin room was on the 6th floor and was quiet (away from lifts and traffic noise as requested). Beds were very comfortable. We had 2 double beds and an amazing view up the Yarra River, including Crown Casino and Southgate shops to Federation Square. Located on...

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Helpful?
Thank Barb C
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Barb C, Thank you for reviewing your stay here at Crowne Plaza Melbourne. I am delighted to read that you found your room quiet and comfortable and our hotel easy walking distance to Southbank, DFO and Melbourne CBD. Thank you so much for your lovely comments regarding our hotel staff who will be delighted to read such endorsing feedback....

Bairnsdale, Australia
Reviewed 1 week ago via mobile

Found the service to be excellent! Comfortable beds and great buffet breakfast! Egg station was a bit hit and miss though. I was totally blown away that one waiter remembered my coffee order from day one! Super impressive!!

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Helpful?
Thank Aussie38
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Aussie38, Thank you for your feedback regarding your recent visit. I am delighted to that you found our service excellent and will pass your kind feedback onto our Food and Beverage manager who wil be delighted to share with the team. We look forward to seeing you return on your next trip to Melbourne. Kind regards, Cameron Abbott General...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $119 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#70 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Melbourne staff and other travelers.
7 questions
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room overlooking crown or southwarf would be a nice view.”
  • View towards Crown
  • Standard room with a view towards Crown.
 of 5 bubbles KTC3438, 4 days ago | Read review
“Higher floors with river views maybe quieter”
 of 5 bubbles BarbC181, 1 week ago | Read review
“choose a kingsize room soooo comfortable.”
 of 5 bubbles marthaa483, 1 week ago | Read review
“Level 7 is great and room 717, has two double beds”
 of 5 bubbles Tiger37, 1 week ago | Read review
“Views of the river are best”
 of 5 bubbles TeacherHanoi, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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