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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,156 Reviews from our TripAdvisor Community

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Showing 1,103: English reviews
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at this Hotel July 2016 and what a fantastic place to recharge the body after a Magic day in Melbourne. This venue is so handy to many things, restaurants, shopping, if your keen on gambling the Casino is two minutes walk, the tram stops right outside the list goes on. Staff are brilliant they make the atmosphere within... More 

Helpful?
Thank Don B
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

This place was built in 1988 and is showing it's age. But don't get me wrong good cheap place to stay and friendly staff. Please update the bathroom, broken tiles, brown stained toilet and whats up with the bath.

Helpful?
Thank Trevor P
Lynton, United Kingdom
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I really loved this hotel, on arrival it gives the impression of being cold and impersonal, but once checked and you've got your room, you feel at home immediately. The rooms are very spacious and extremely comfortable. We had a great view overlooking the river. The bar was very comfortable and staff extremely efficient but friendly. Very good restaurant with... More 

Helpful?
Thank DevonRadleyGirl
Melbourne, Australia
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I only stayed for one night but could found the staff, the facilities and the location all of high standard. The staff were particularly friendly and helpful. I can recommend booking a room with a view of the river...amazing view!

Helpful?
Thank jules1009
South Perth, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Fantastic location on the Yarra river and walking distance to the casino, lots of good eating restaurants, DFO and train station. I came for a conference at the Melbourne Convention Centre which is just across the road so it was a 5 minute walk to get there. The staff are friendly and the rooms are clean with good amenities. Excellent... More 

Helpful?
Thank Teresa D
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Teresa D, Thank you for your positive feedback. It appears that you got to mix a bit of leisure travel with your conference! I agree with you, we are located in a perfect part of the city to discover Melbourne including the Casino complex, DFO and the Convention Centre. It sounds like you had a wonderful stay with us... More 

Surfers Paradise, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here in 2012 (see my review) and said I wouldn't stay here again unless I got a cheap deal...well, I joined my partner who's work paid so technically it was free for me. My review from 2012 stands, however the rooms are even more run down now. My partner was upgraded because of his loyalty status - but... More 

Helpful?
Thank MicLB
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear MicLB, Thank you for your constructive feedback regarding your experience. I hope to see you return soon. Kind regards, Cameron Abbott Hotel Manager More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Our first night in Melbourne did not start off great. We had just come from the free spirited, nature loving culture of Cairns, to the culture that seemed as if LA and NYC met in Melbourne. It was a Saturday night and being right by a casino, it was all insanely packed and there was a long wait at every... More 

Helpful?
Thank Natalie G
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Natalie G, Thank you for taking the time to tell us about your recent experience here at Crowne Plaza Melbourne. I was pleased to read that we met your needs with our comfortable rooms and location. I look forward to the opportunity to welcome you back soon. With kind regards, Cameron Abbott Hotel Manager More 

Geelong, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great Service near southern cross station crown is down the road thay got mini bar and a dressing down great room cant wait to stay here again you can walk down to the train station and you can catch a sky bus to the airport the staff at the hotel is very helpful thay got four lift to your room

Helpful?
Thank Christopher B
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Christopher B, Thank you for your glowing feedback, it sounds like you had a lovely stay whilst at the Crowne Plaza Melbourne. We look forward to seeing you again. Kind Regards, Cameron Abbott Hotel Manager More 

Victoria, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good location across from Yarra promenade and South Wharf where there is array of choice of different restaurants, and just 5mins from tram. Very good breakfast. Building under repair and a bit outdated.

Helpful?
Thank Vicref
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Vicref, Thank you so much for your review of our hotel. You are quite correct in that our location is ideally suited for those wishing a convenient location to explore Melbourne city. We hope to see you again soon. Kind Regards, Cameron Abbott Hotel Manager More 

Brisbane, Australia
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

Positives: Great location, great view if you have a room facing the river. Very handy for getting around. Reception's service is adequately friendly, professional and well trained. Negatives: Tired, old hotel. Carpets dirty. Bathrooms mouldy, basin grimy from soap scum. Hairs left in sink holes. Towels grey. Will I stay there again? Unfortunately not, even though the location is great.

Helpful?
Thank Mei Mei L
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Mei Mei L, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our location and views to be excellent and our staff friendly and professional. I am sorry that we also appear to have let you down in other aspects. Rest assured we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $133 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#71 Luxury Hotel in Melbourne
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