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Crowne Plaza Melbourne

4.5 of 5
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1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
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Crowne Plaza Melbourne
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1,000 Reviews from our TripAdvisor Community

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Level Contributor
171 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The decor & infrastructure is beginning to look a little tired but that doesn't seemed to have affected the enthusiasm or professionalism of the staff. The central location is convenient for most things in downtown Melbourne. There is construction work adjacent to the hotel so some disruption and noise can be expected.

Helpful?
Thank RedDragonSteve
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I celebrated our wedding anniversary with a night out in Melbourne. The team at Crowne Plaza were absolutely amazing, and made it extra special for us. We were provided with a room overlooking the Yarra and city (one of the best views in Melbourne we have seen!) a bottle of champagne and a hand written card! We... More 

Helpful?
1 Thank BMacca78
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Very good location on the river side. The hotel is not new, it had better dats in past. The rooms are clean, but in need of renewing, feels like a hotel from 80s. Good breakfast buffe, for relative high price. I would not choose this hotel again!

Helpful?
1 Thank Haytham_aboud
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On Sat 6 th February my husband and I celebrated our 22 nd anniversary and took our two sons with us to stay at the Crowne Plaza . We got room 211 which had a beautiful river view. We had 2 double beds which were very comfortable and the room was clean , we watched the fireworks (Chinese new year))on... More 

Helpful?
Thank ifamily66
Perth, Western Australia, Australia
Level Contributor
207 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Crowne Plaza is one of many IHG hotels in Melbourne CBD. The hotel itself is nice overall, but its very busy and seems to be go go go the few times i stayed here. The rooms are pretty basic, but still nice, with a view if you get that option. The beds are OK with regards to how comfortable they... More 

Helpful?
Thank OzTravels80
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear OzTravels80, Thank you for your feedback regarding your recent visit. I am sorry to read of the experience you had and how disappointed you were with it. I appreciate there are many hotels to choose from in Melbourne and loyalty is defined by how you are made to feel. I would welcome the opportunity to redeem your faith in... More 

Derbyshire
Level Contributor
142 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was in Melbourne for an exhibition at the Convention Centre and wanted to stay close by. The staff were great, including a slightly early check-in. My room overlooked the Yarra the MCEC and the bridge; it was spotlessly clean with a comfortable bed. Breakfast was a really good choice and each day I was able to get a table... More 

Helpful?
Thank raetia
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear raetia, I'm thrilled to read how much you enjoyed your visit. I look forward to welcoming you back. Kind regards, Cameron Abbott Hotel Manager More 

Amersham, United Kingdom
Level Contributor
282 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely hotel in a great area to walk around and lots to see and do. Diagonally opposite the Casino which is on the other side of the river. Good rooms and good public areas and facilities. Would come back.

Helpful?
Thank Simon D
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Simon D, Thanks you for your wonderful comments. The team and I look forward to your next visit to Melbourne. Kind regards, Cameron Abbott Hotel Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

So just to paint a picture, we are a couple from Geelong (an hours drive from Melbourne) who like to frequently visit the city for various reasons and on the odd special occasion we will book a nice hotel and make a night of it. We've been to a few nice hotels including the art series range, the west in,... More 

Helpful?
2 Thank Brooke T
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Brooke T, I am so sorry to read of your experience, especially given the occasion. Please do reach out to me directly at cameron.abbott@ihg.com. I would very much like the opportunity to speak with you in person and welcome you back in the not too distant future. Kind regards, Cameron Abbott Hotel Manager More 

Ottawa, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night in mid January. Hotel is centrally located for access to Southbank (casino, restaurants, entertainment) and Southwharf outlet shopping. Spencer St (Southern Cross) Station is only a 10 min walk away (access to Skybus for airport). Easy to take a free tram to other attractions in the city (Burke St Mall, Queen Vic markets etc.) and... More 

Helpful?
Thank Melaniemayb
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Melaniemayb, Thank you for your wonderful review. We are indeed ideally located and perfectly placed for an exciting city stay. The team and I look forward to your next one! Kind regards, Cameron Abbott Hotel Manager More 

Singapore
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Right by the river and easy to walk from sits this substantial hotel with comfortable and practical rooms with very modern bathrooms. The outdoor pool is ok and a good addition but probably closed in the winter. Also wifi is free which is unusual for Australia.

Helpful?
Thank ChrisWalder
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear ChrisWalder, Thank you for choosing to stay with us at Crowne Plaza Melbourne. I am delighted to read of your pleasing visit, and look forward to welcoming you back soon. Kind regards, Cameron Abbott Hotel Manager More 

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