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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,175 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here last Saturday night. Great service, great location. Access a little tricky at the moment but valet parking helps with this. We had a function at Crown Palladium and only 10 minute walk. Fantastic breakfast. Only negative was very small shower over bath in our room.

Helpful?
1 Thank Livols
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Livols, Thank you for your review and taking the time to provide us with your feedback. I was delighted to read your breakfast was fantastic and agree that we are in a great location, close to the Crown Casino complex and Southbank. We look forward to the opportunity of welcoming you back in the future. Kind regards, Cameron Abbott... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Overall the hotel was alright , and has best view for me . just that the problem is the parking is too far away. The bed is too soft for me. Nice environment . But I will still come back for this hotel. Is convenient to walk around the city and go to crown casino for my luck.

Helpful?
Thank Daigoro T
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Daigoro T, Thank you for taking the time to provide us with your feedback. I am glad to note that you enjoyed the views from your room and we were in a convenient location to Crown Casino and the city. We look forward to welcoming you back on your next visit. With kind regards, Cameron Abbott General Manager More 

Melbourne, Australia
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for our wedding anniversary. I booked a weekend package which included valet parking and a buffet breakfast.I also selected a River view room at slightly extra cost. When we arrived they had upgraded up to a High Level River view room at no extra cost. The views from our room were superb both day and night (see... More 

Helpful?
Thank CGT867
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear CGT867, I was delighted to read your wonderful review of your stay at Crowne Plaza Melbourne and Congratulations on your wedding anniversary! We are very glad to hear that we made your celebration memorable and enjoyed your river views and our egg chef! We thank you for your kind words about our comfortable guest rooms, convenient location, buffet breakfast... More 

Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel by accident, thought I was booking one of the Crown casino hotels. Didn't realise this until I arrived which was then too late to change. Arrived at 2:00 and had to wait half an hour to check in. Wasn't overly impressed by this but didn't complain. The reception girl did give me 2 drink vouchers for the... More 

Helpful?
Thank David V
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear David V, Thank you for taking the time to tell us about your recent experience here at Crowne Plaza Melbourne. I was saddened and disappointed to hear that you did not have an enjoyable stay at the hotel and we appreciate your feedback as this helps us make changes for the future. I would greatly welcome the opportunity to... More 

Melbourne
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose to stay at the crowne plaza as it was cheaper for a Saturday night than our regular hotel and close to the casino cinemas restaurants and everything we required whilst staying in the city. We got a twin room with river view which was amazing. The view from our room across to the casino and yarra river was... More 

Helpful?
2 Thank imcm2015
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear imcm2015, Thank you for your wonderful feedback regarding your recent stay with us. I was delighted to read you found your room clean, neat and tidy and enjoyed your River views! I am also glad that our location was ideal to your needs with easy access to the Crown Casino complex, restaurants and cinemas. We look forward to welcoming... More 

Brisbane, Australia
Level Contributor
179 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were all very well trained, friendly and professional, rooms comfortable and in house services excellent. Good nights sleep in a comfortable bed, very quiet. Wifi in room was good. Recommended..

Helpful?
Thank arty37
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear arty37, Thank you for reviewing your stay with us. I am delighted to read that you had a great night’s sleep in our comfortable beds and found our in-house services excellent. I am also glad you found our staff well trained, professional and friendly. We hope you welcome you back very soon. With kind regards, Cameron Abbott General Manager More 

London
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

There is a major rebuilding works going on next to the hotel and the drilling and other construction related noise commences at 7.30am. So unless you wish to leave your room before then, I would STRONGLY advise to reconsider this hotel. They don't pre warn you about this and will charge full price too. So for warned is forearmed!!

Helpful?
Thank Bettiah
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Bettiah, Thank you for taking the time to write a review of our hotel. Please accept my sincerest apologies for the inconvenience you experienced as our neighbours move out. I can assure you that we envisage their move will not last much longer. It disheartens me to read your feedback and I would appreciate if you could contact me... More 

Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay here. It was conveniently located and the view from the room was very nice. The staff were courteous and helpful. There's a tram stop right in front of the hotel so getting around the city is very easy. Will definitely be staying here on our next trip to Melbourne too.

Helpful?
Thank mmommof3
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear mmommof3, Thank you for your endorsing review! I am delighted to read how much you enjoyed your stay with us and found our staff helpful and courteous. I agree that the Tram stop right outside the front of the hotel is ideal for getting around the Free Tram zone! We all look forward to welcoming you back on your... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for about a week and enjoyed staying at this hotel. Location great for nightlife and access to the newer riverside developments, restaurants, bars and the casino complex. Hotel staff very helpful and friendly. Included breakfast was good. Rooms average size open and airy. I had a river view and didn't have any problems with noise at all. We hired... More 

Helpful?
Thank JohnieJRH
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear JohnieJRH, Thanks you for your feedback regarding your recent visit. We are indeed located in a fabulous area, right across the road from Crown Casino with access to great nightlife and fabulous restaurants . Thank you so much for your lovely comments regarding our hotel staff. I know they will be delighted to read such endorsing feedback. We look... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for the weekend with my family room was great, service was efficient, staff were awesome the only thing that let it down was the housekeeping the room wasn't very clean there was hair and sticky stuff in the fridge, the bed was thrown together not even tucked in on one side, bench and cabinet tops were dirty and dusty,... More 

Helpful?
Thank Joanne H
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Joanne H, I appreciate you taking the time to provide your feedback. It was extremely disheartening to read and whilst not to our usual high standards, it is clear that we have disappointed in our service delivery. I would be grateful if you were to contact me at Cameron.Abbott@IHG.com so I may discuss your experience further. Kind Regards, Cameron... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $129 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#71 Luxury Hotel in Melbourne
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