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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,204 Reviews from our TripAdvisor Community

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Showing 1,149: English reviews
Llansantffraid Glyn Ceiriog, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great location for exploring Melbourne. We are just about to complete a five night stay in this fantastic hotel. The staff could not have been more friendly and helpful and the breakfasts on offer are exceptional. Would highly recommend this hotel if you are visiting Melbourne.

Helpful?
Thank Philip C
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Philip C, Thank you for your wonderful review of your stay with us. I am so delighted that we had an opportunity to connect on your arrival and that you had a fabulous stay and visit to Melbourne. I do very much agree about breakfast, as a kick start to the day, our buffet does a wonderful job setting... More 

Tamworth, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Pro: good location. Great breakfast choice. Cons: worn saggy mattress Uncomfortable pillows. No chair in room to sit in just the desk chair. Bathroom is in need of repair and updating with mildew cracked tiles dirt engrained toilet seat hinges. Coarse over laundered bath lowels that smell of chemicals when wet. Breakfast service at times was very poor. No complimentary... More 

Helpful?
Thank wattO64_13
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear wattO64_13, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our location good and our breakfast choices excellent. I am sorry that we also appear to have let you down in other aspects. Rest assured we give the utmost importance to our guest... More 

Dauin, Negros Oriental, Philippines
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First and foremost, I have to commend Seven and Beth who I encountered on the front desk. Both were happily keen to assist with a few problems I had had - my laptop died upon arrival to name but one. Thank you to both. I chose Crowne as it was walking distance from my meetings. If you need a taxi... More 

Helpful?
Thank Adam D
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Adam D, Thank you for your feedback regarding your stay with us. I was delighted to learn that you found our location convenient and our staff happy to assist. Thank you for highlighting both Seven and Beth in particular, who I agree are wonderful assets to our team. I look forward to sharing your warm comments with them and... More 

Melbourne, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I keep coming back here with my daughter. The twin share rooms are fabulous and so are the king rooms. Always book a river view room - it is worth the extra dollars. The view of the river and the city depending on which side you look out from (i.e. looking up or down the river) are just spectacular. The... More 

Helpful?
Thank Marie S
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Marie S, Thank you so much for your feedback. It is always warming to receive such positive reinforcement of our hotel, friendly staff and fantastic location. I know our staff will be delighted to read such endorsing feedback and we look forward to welcoming you back on your next visit to Melbourne. Kind regards, Cameron Abbott General Manager More 

Hyderabad-Deccan, Andhra Pradesh, India
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Over all It was very good experience for me. I got room with river side view which was very pleasant. Staff is very friendly and supportive for any information I asked. Breakfast is very good with lot of options. I was able to customize my breakfast as well. Value for money. It is in heart of the city. I would... More 

Helpful?
Thank Shahid786
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Shahid786, Thank you for your review of your stay with us. I am so pleased you enjoyed the view from the hotel and found out staff friendly and supportive. We look forward to seeing you return on your next visit to Melbourne. With kind regards, Cameron Abbott General Manager More 

Rutherglen, Australia
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed with children, children were disappointed no indoor pool but there is a outdoor pool. In house dining caters for children $15 with desert good value and selection. Great location to Melbourne convention centre 10 mins, 20 mins to the arts centre, 15 mins to the casino and Southbank restaurants and shops. 20 mins from southern cross station walking with... More 

Helpful?
Thank kayzie60
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear kayzie60, Thank you for highlighting how much you enjoyed your stay and that you found your room clean and spacious and out staff friendly and courteous. I was pleased to read you found our location great, close to all that Melbourne has to offer. The team and I look forward to welcoming you back. With kind regards, Cameron Abbott... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I spent a weekend at the Crowne Plaza and didn't want to leave the room as the view of Melbourne city was amazing. Valet parking was a breeze, breakfast had everything you could want and it is just a short walk to restaurants and entertainment. We would highly recommend a stay at the Crowne Plaza.

Helpful?
Thank Sonia R
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Sonia R, Thank you for your wonderful feedback regarding your recent stay with us. I was delighted to read you enjoyed your River views and buffet breakfast. I am also glad that our location was ideal to your needs with easy access to the Crown Casino complex, restaurants and cinemas. We look forward to welcoming you back very soon.... More 

Perth, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed in the Crown Promenade on Monday 12th September, to say it was a pleasurable stay would be a lie. I was visiting family in the Victoria area for a week or so and I decided why not treat myself to a stay at The Crowne. It all started off very smoothly and enjoyable until around 11pm when it... More 

Helpful?
Thank patricemcgill
Melbourne, Australia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located. Close to Crown casino, Soutbank food and retail complex. Public transport is readily accessible. Trams are free in the CBD, Our room was quite sizeable. We only stayed the one night and attended a concert at the casino. It met all our requirements for a reasonable price.

Helpful?
Thank Bill J
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Bill J, Thank you for your feedback. I was pleased to read how much you enjoyed our location close to Southbank, Crown Casino and plenty of restaurants. We look forward to welcoming you back soon! With kind regards, Cameron Abbott General Manager More 

Fort Lauderdale, Florida
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Once a year I stay here for business that I do in the Melbourne area. Several of us from the US stay here and always find it very clean, a very polite and warming staff.... Always willing to answer any questions... I believe this is my third time staying here! And I'm sure I'll be here again in the near... More 

Helpful?
Thank EFriedman1977
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear EFriedman1977, Thank you for your fantastic feedback. I am delighted to read you constantly receive our high standard of customer service from our polite and warming staff. The team and I look forward to welcoming you and your colleagues back soon. Kind regards, Cameron Abbott General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $129 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#70 Luxury Hotel in Melbourne
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