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Crowne Plaza Melbourne

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1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
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Crowne Plaza Melbourne
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1,152 Reviews from our TripAdvisor Community

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Showing 1,099: English reviews
South Perth, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Fantastic location on the Yarra river and walking distance to the casino, lots of good eating restaurants, DFO and train station. I came for a conference at the Melbourne Convention Centre which is just across the road so it was a 5 minute walk to get there. The staff are friendly and the rooms are clean with good amenities. Excellent... More 

Helpful?
Thank Teresa D
Surfers Paradise, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here in 2012 (see my review) and said I wouldn't stay here again unless I got a cheap deal...well, I joined my partner who's work paid so technically it was free for me. My review from 2012 stands, however the rooms are even more run down now. My partner was upgraded because of his loyalty status - but... More 

Helpful?
Thank MicLB
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

Our first night in Melbourne did not start off great. We had just come from the free spirited, nature loving culture of Cairns, to the culture that seemed as if LA and NYC met in Melbourne. It was a Saturday night and being right by a casino, it was all insanely packed and there was a long wait at every... More 

Helpful?
Thank Natalie G
Geelong, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great Service near southern cross station crown is down the road thay got mini bar and a dressing down great room cant wait to stay here again you can walk down to the train station and you can catch a sky bus to the airport the staff at the hotel is very helpful thay got four lift to your room

Helpful?
Thank Christopher B
Victoria, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good location across from Yarra promenade and South Wharf where there is array of choice of different restaurants, and just 5mins from tram. Very good breakfast. Building under repair and a bit outdated.

Helpful?
Thank Vicref
Brisbane, Australia
Level Contributor
5 reviews
2 of 5 stars Reviewed 6 days ago NEW

Positives: Great location, great view if you have a room facing the river. Very handy for getting around. Reception's service is adequately friendly, professional and well trained. Negatives: Tired, old hotel. Carpets dirty. Bathrooms mouldy, basin grimy from soap scum. Hairs left in sink holes. Towels grey. Will I stay there again? Unfortunately not, even though the location is great.

Helpful?
Thank Mei Mei L
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Mei Mei L, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our location and views to be excellent and our staff friendly and professional. I am sorry that we also appear to have let you down in other aspects. Rest assured we... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I always choose to stay here when in Melbourne. We have just spent the last two nights at the Crowne and found it exactly the same as previous visits: clean, comfortable and with efficient service. We had dinner in the lobby bar both nights and found the food to be delicious. Breakfast in the restaurant this morning... More 

Helpful?
Thank Danielle P
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Danielle P, Thank you so much for your wonderful review. I am delighted to read how much you enjoyed your rooms, meals and efficient service. We very much look forward to seeing you return soon. With kind regards, Cameron Abbott Hotel Manager More 

Auckland Region, New Zealand
Level Contributor
81 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second review of the Crown Plaza, this time a visit with my daughter. The location is fantastic...literally a few paces from Southbank and its restaurants and also movies!! The staff really make this hotel. They are friendly and obliging, especially when my daughter lost the keycard when out on a run!!! The doormen always chatty and very... More 

Helpful?
Thank Marjorie R
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Marjorie R, Thank you for your wonderful feedback. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member and I am very pleased to read how much you enjoyed your stay with us. Thank you for highlighting our friendly and obliging staff, this is something our team takes great pride in delivering. We look forward to welcoming... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

In town for a brief visit headed to Phillip Island to view penguins. Had some trouble with our reservation and met with the most excellent staff to help us navigate the situation. Anna is such a knowledgeable and friendly concierge! Patiently guided us through the rebooking process and provided excellent advice about downtown restaurants and how to navigate the Tram... More 

Helpful?
Thank Ly W
Canberra, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time to Melbourne,We stayed within the CBD and walked or caught the free tram everywhere.It was easy to find our way around and everyone was really helpful.Really recommend Melbourne for both couples and families.

Helpful?
Thank Raelene S
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Raelene S, Thank you for choosing to stay at Crowne Plaza Melbourne. I was delighted to read how much you enjoyed your stay and our fabulous location. I look forward to the opportunity of welcoming you back in the near future. With kind regards, Cameron Abbott Hotel Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range: $130 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#72 Luxury Hotel in Melbourne
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