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Melbourne Short Stay Apartments at SouthbankOne

Certificate of Excellence
180 City Road | Southbank, Melbourne, Victoria 3006, Australia
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Melbourne Short Stay Apartments at SouthbankOne
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165 Reviews from our TripAdvisor Community

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Lusaka
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was traveling in Australia during November 2015 and found that staying in apartments was better than other types of accommodation establishments. So in Melbourne I chose the Melbourne Short Stay Apartments at Southbank. There are two in this area, I stayed at the one they call Southbank One or rather the one opposite where their reception is located. On... More 

Helpful?
Thank loriegrey
Sydney, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 4, 2016

We stayed in the two bedroom apartments, plenty of room for 4 people with great finishes and comfortable beds. Fantastic location within walking distance to most of Melbourne CBD, however was super easy to get an Uber if we didn't feel like walking. The supermarket downstairs was also great. We'll definitely be back if we're in Melbourne again!

Helpful?
Thank JWozniak91
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear JWozniak91 Thank you for providing your five star review following your stay with us in January, 2016. It was our absolute pleasure to welcome you to Southbank One! We really appreciate you taking the time to leave your feedback. I am so pleased to read that you rated your stay with us so highly! It's great to hear that... More 

Perth, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 17, 2015

Recently stayed here for the first and last time in the Epic Apartment tower. We were unimpressed. The staff were friendly and the room was nicely decorated, however in the five nights we stayed there the room was not cleaned once. Even though I received a text to say it would be cleaned on a specific day, it wasn't! We... More 

Helpful?
Thank 398Suze63
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear 398Suze63, Thank you for providing your feedback following your stay with us at one of our Southbank Collection properties. We really value any feedback we receive as it allows us to create and implement strategies and procedures to ensure you have an outstanding experience with us. I would like to apologise that the cleanliness of your apartment did not... More 

Dunedin, Otago, New Zealand
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 14, 2015

We booked an apartment here through Stay Central and it was a fantastic apartment. the city views were amazing, location perfect, clean and lovely apartment. Everything we needed in the kitchen. Was perfect for our family of 5. The beds were awesome and confortable. We walked easily into the CBD and used the free zone trams to get around. Spent... More 

Helpful?
Thank Nicky K
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Nicky K, Thanks for leaving your review following your recent stay with us at one of our Southbank One property. I'm very happy to read that you enjoyed your stay with us and that found our apartments to be well located, and a perfect size for your family of 5. We are also pleased that you enjoyed the amazing... More 

Dunedin, New Zealand
Level Contributor
3 reviews
4 of 5 stars Reviewed December 14, 2015

Stayed one week in this apartment - was brand new so everything was very fresh and clean with good pool and gym facilities. Location pretty good - excellent view and about 10 minutes walk to most of the restaurants on South Bank. A major downfall for us was that the washer/dryer was not working - being able to do laundry... More 

Helpful?
Thank BLM144
albury
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 12, 2015 via mobile

I'm going to start this with positives. Stayed 3 nights in southbank and found the apartment to be fantastic - great location and clean, well appointed. Now for the negatives I have travelled extensively for 20 years and have never found service to be so non existent! Booking form says to call 10 minutes before, and someone will meet you.... More 

Helpful?
Thank saclem
Pune, India
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 2, 2015

The ShortStay apartments have two towers on the Southbank road. Our premium 2 bedroom apartment was big with great views across the river. The apartment and the kitchen was very well furnished. We were greeted with a box of chocolates and a bottle of wine :) The location is also excellent with about 10 min walking to federation square, river... More 

Helpful?
Thank Sumit N
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Sumit N Thanks for leaving your review following your recent stay with us in our Southbank One property. I'm very happy to read that you enjoyed your stay with us and that you found our location to be convenient for your time in Melbourne. I am also pleased to read that you found the apartment to be well equipped... More 

Narrabeen, Australia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 29, 2015

We received an sms some hours prior to our arrival asking us to please call on approach. Thought this was odd but did so. We were told to call when we arrived (so 2 calls). We arrived and called the reception which was in another hotel across the road. They advised us that our room was not ready. We then... More 

Helpful?
1 Thank Leilani v
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Leilani v, Thanks for sharing your experience following your recent stay with us at our Southbank One property. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it can be. I would like to take this opportunity to apologise that you... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

Booked a 3 unit apartment with kitchen and laundry amenities. Cost effective and near sights along Yarra River ... Saving on meals and accomodation can be substantial if the facilities provided are fully maximised especially for larger family size ... maximum family bonding is a high possibility.

Helpful?
Thank Vincent L
melbourne
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 13, 2015

Apartment very central to arts, restaurants, theatres, and has 1st class amenities such as heated lap pool and great gymnasium. Secure under cover parking with come and go as you please very attractive for a pretty reasonable daily rate. The apartment had everything we would need and was very clean and modern. Staff very helpful with check in and demonstrating... More 

Helpful?
Thank LesandYvonne
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear LesandYvonne, Thanks for leaving your review following your recent stay with us at our Southbank One property. I'm very happy to read that you enjoyed your stay with us in particular our great location and the facilities within the apartment and the entire building. Again, thanks for providing your feedback and we look forward to welcoming you back to... More 

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