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Citadines on Bourke Melbourne

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#35 of 157 Hotels in Melbourne
Certificate of Excellence
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Citadines on Bourke Melbourne
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1,808 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines on Bourke Melbourne
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Showing 1,738: English reviews
Sydney, Australia
Reviewed June 30, 2015

The apartment we had four four people was lovely. Clean roomy and very centrally located. We had dinner at the downstairs Japanese restaurant one night, but although it was tasty, I thought it a little pricey. I couldn't fault the hotel however, the staff are very helpful and friendly. Beds were comfortable, and the bathrooms roomy.

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Helpful?
Thank tiggy0710
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear tiggy0710, Thank you for taking the time to share feedback on your recent stay at Citadines on Bourke Melbourne. It is wonderful to read that you and your friends enjoyed your time with us, found our apartments to be spacious and comfortable and our Guest Service Team friendly. We hope if you are ever in Melbourne again, we can...

Reviewed June 28, 2015 via mobile

Fabulous time. Excellent helpful staff. Very central and close to everything in Melbourne. Stay here!!! You won't regret it !!! Comfortable air conditioned rooms with great view over Melbourne. Close to eateries and transport. Great place to stay.

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Helpful?
1Thank Jenny C
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Jenny C, Thank you for taking the time to share your kind review with us. We are honoured to read your recommendation of our Apart'hotel to the Trip Advisor community and are delighted you loved your stay. We look forward to welcoming you back again soon! Warm regards, Shannon R Marketing Executive Citadines on Bourke Melbourne

Australia
Reviewed June 24, 2015

We stayed at the Citiadines a few of weeks ago with a group of 6. We were very impressed. Check-in was a breeze. Car parking was explained. We all had executive studios. Great size, bed comfy, room clean and the best views of Melbourne. The room was quite. We enjoyed being in the Paris end of Melbourne. Close to many...

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Helpful?
1Thank tyndo1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear tyndo1, Thank you for taking the time to let us know all about your Citadines experience. It is lovely to read that you found our serviced apartments to be perfect for your stay, you loved our city views and were impressed with our friendly Guest Service Team. We are also delighted our Apart'hotel provided you with a convenient and...

Singapore, Singapore
Reviewed June 24, 2015

I stayed with my family for 4 nights in total. Our experiences are: 1. We stayed at two rooms during our stay - one on level 21 and the other on 22. In both instances, the rooms were quiet and we had undisturbed rest throughout. 2. Rooms look modern, were clean and well maintained. Everything in the room was in...

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Helpful?
2Thank Kom D
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Kom D, Thank you for taking the time to provide your feedback on your recent stay at Citadines on Bourke Melbourne. It is wonderful to read that you and your family enjoyed the space and flexibility our serviced apartments offer, and you were impressed with our range of guest services in particular our complimentary Wi-Fi. I know our Guest...

Surfers Paradise, Australia
Reviewed June 22, 2015

This is a great place to stay - centrally located, tram stop outside the door, so many restaurants and eateries to choose from all within walking distance. Close to shops and lots of attractions. The apartments are clean and well maintained and exactly as depicted on the website. The service was fantastic and everyone we dealt with could not have...

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Helpful?
1Thank ShazT13
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear ShazT13, Thank you for taking the time to post a review of your time at Citadines on Bourke Melbourne. It is great to read that you enjoyed our location on Bourke Street and the comfort our Apart’hotel provided you. I will be sure to pass your encouraging comments onto our Guest Service Team, they will be pleased to know...

Brisbane, Australia
Reviewed June 21, 2015

We picked Citadines on Bourke for its central location. There were four adults travelling together and the configuration worked well for us with one queen room with en-suite & 2 single beds in the other room and another separate bathroom. The apartments are clean, comfortable and well equipped. However, they are not luxurious. Our room was also very quiet and...

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Helpful?
Thank DrJAussie
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear DrJAussie, Thank you for taking the time to let us know all about your stay, we are pleased to read that you loved our central city location and found our two-bedroom apartment to be clean, comfortable and well-equipped. We are sorry to read that you didn't enjoy the interior decoration of our apartments as much as you had hoped....

Melbourne
Reviewed June 21, 2015 via mobile

Just got back from staying two nights at the Citadines on Bourke street. The room itself is lovely, a combined apartment and hotel which worked very well for us. We booked the room through Wotif mystery deals as we had a work function on the Friday night and wanted to have a bit of fun with a weekend in the...

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Helpful?
Thank phantom_girl00000
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear phantom_girl00000, Thank you for sharing feedback on your recent stay at Citadines on Bourke Melbourne. It is lovely to read that you were pleased with the spacious layout and fully-equipped features our studio apartment afforded you, as well as finding our beds comfortable. We are sorry to read you were disappointed with the view from your deluxe apartment, however...

Reviewed June 21, 2015 via mobile

The rooms at this hotel are clean, modern and well presented, but the bathrooms tend to flood due to poor design causing you to use extra towels to mop up the water. The staff are friendly and helpful. In a great location close to a large number of places to eat and drink.

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Helpful?
Thank infernopromo
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear infernopromo, Thank you for taking the time to let us know all about your stay, it is lovely to read that you enjoyed your stay and found our apartments to be clean, comfortable and modern. We are sorry to read your bathroom flooded; as this should to have occurred. If you don't mind providing the apartment number you were...

Singapore, Singapore
Reviewed June 21, 2015

Perfect location, close to Chinatown and food outlets. Bad service spoilt my stay: 1. On reservation with Hotels.com, I had requested for two rooms, next to each other and require twin beds configuration. This request was not acceded to at check-in as front desk claimed they were not informed. 2. Layout of the room is poor. Small space given to...

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Helpful?
1Thank SingaporeB0y
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear SingaporeB0y, Thank you very much for taking the time to provide your feedback on TripAdvisor. We certainly appreciate any feedback from our guests. I do apologise that your stay with us at Citadines was not everything that it should have been. Clearly we have not made the appropriate first impression on you during your check inexperience and this has...

Reviewed June 20, 2015 via mobile

Great spot to navigate round inner city Melbourne. If your prepared to do a bit of walking most major attractions are 15-20 minute walk or less. Trams are running constantly as well as plenty of taxis. Shuttles from Airport & return pre booked are good value if you research. Hotel is very nice & clean, front desk very helpful &...

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Helpful?
Thank Brendon L
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Brendon L, Thank you for taking the time to let us know about your time at Citadines on Bourke Melbourne. We are happy to read that you enjoyed your time at our Apart'hotel and found our apartments to be convenient and comfortable for your time in the city. It is also great to read our location on Bourke Street...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $107 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#33 Family Hotel in Melbourne
#34 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Citadines on Bourke Melbourne staff and other travelers.
38 questions
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Questions? Get answers from Citadines on Bourke Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors very quiet with good city views”
 of 5 bubbles sandracF464BR, yesterday | Read review
“Ask for a higher room with a view!”
 of 5 bubbles rangaface, 2 days ago | Read review
“Upper floors are quieter”
 of 5 bubbles NickLanigan, 1 week ago | Read review
“Experience rooms on the 12th and 17th Floors - both very good.”
 of 5 bubbles rodandmarcie, 2 weeks ago | Read review
“Great apartment hotel, close to everything.”
 of 5 bubbles loremipsem, 2 weeks ago | Read review
5 of 5
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