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Citadines on Bourke Melbourne

#43 of 156 Hotels in Melbourne
Certificate of Excellence
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Citadines on Bourke Melbourne
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1,620 Reviews from our TripAdvisor Community

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Showing 1,557: English reviews
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Great size room , deluxe studio with kitchette and separate sofa. Would be great for long stays. Modern room! Check in staff were lovely with quick service. Tram stop right out the front. Would stay again.

Helpful?
Thank LozB84
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A little hard to find but well worth it. Clean quiet rooms with reasonable view. Quiet and dark for us late sleepers. Aircon easily adjusted. Free trams right outside the door. Friendly staff. Highly recommended. Located on the high end of Bourke street near plenty of resturants.

Helpful?
Thank Mention1
Perth, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Room was very comfortable, bed comfortable, room quiet no outside noises, room was clean well kept, tram stop right outside door, but was able to walk most places, shopping, dining and sporting events all close by.

Review collected in partnership with this hotel

Helpful?
Thank Lyn23231
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This was the first time we have stayed with Citadines apartment chain. We stayed in a 2 bedroom apartment with the family on a short stay. Overall from our stay we found the following: Pros: * excellent central location to Melbourne CBD shopping and restaurants * Excellent and very helpful staff, hotel and rooms were clean and to a generally... More 

Helpful?
Thank DaveBouaR2015
Perth, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our 2 bedroom/2 bathroom apartment was ideal for four person family. The citadines was centrally located and surrounded by lots of restaurants and shops. Our family enjoyed every one of the ten days we stayed.

Review collected in partnership with this hotel

Helpful?
Thank stuartd789
Adelaide, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The table at which I was working had an old coffee spill under the glass top. The corners of the bathroom and skirtings of the bedroom were thick with dust and hair. There was someone's used shaver cover behind the tap. Housekeeping were called to fix the issues. I was not offered a change of room until my last day... More 

Helpful?
Thank AliPali75
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear AliPali75, We appreciate you sharing your feedback about your recent stay at Citadines. The points you have raised are completely unacceptable housekeeping standards at our property. To follow up with the appropriate departments and ensure the correct housekeeping procedures are adhered to, could you please contact me directly on ainsley.budge@the-ascott.com and provide me the details of your stay. I... More 

Tokyo, Japan
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We love our stay in this hotel. It's located strategically in city center which made it easy for us to roam around. The facilities are well maintained, kitchen worked properly & room was clean & neat when we arrived. Room size was just about right for two people. This hotel also has parking space for a reasonable charge. Highly recommended... More 

Helpful?
Thank Mima_Isono
Hobart, Australia
1 review
4 of 5 stars Reviewed 1 week ago NEW

Our room was very clean and comfortable, the staff were friendly and helpful. Our stay was only overnight to attend Princess theatre, also did some shopping, location was close to everything, bed was comfortable enabling a good nights sleep

Review collected in partnership with this hotel

Helpful?
Thank 901jeanaw
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Citadines on Bourke for three nights after two blissfully peaceful nights in the Yarra Valley. On arrival we were served by Scott who was very engaging and helpful in booking us in so it all seemed relatively painless. We had a corner room on the Bourke St side and given we scored a few sunny days in... More 

Review collected in partnership with this hotel

Helpful?
Thank robdids
Perth
1 review
3 of 5 stars Reviewed 1 week ago

I was disappointed that the hotel doesn't have a buffet breakfast anymore. The food and service at the Heirloom was terrible and the lack of customers everyday shows it. The stay at citadines was over priced for what you getting, especially with no breakfast and expensive food that wasn't great.

Review collected in partnership with this hotel

Helpful?
Thank Y4261VOscottc
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Y4261VOscottc, Thank you for taking the time to post a review about Heirloom Restaurant. I am sorry to hear that you did not have an enjoyable heirloom experience on your most recent visit. You are certainly correct Heirloom now offers an à la carte menu for guests. This allows our guests to choose their own specific breakfast dish, for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $117 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#33 Family Hotel in Melbourne
#41 Luxury Hotel in Melbourne
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