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    Crown Metropol Melbourne

    8 Whiteman St, Melbourne, Victoria 3006, Australia
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $237
    $237
    $237
    Traveler (1042)
    Room & Suite (415)
    Pool & Beach (113)
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    5,484 reviews
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    2,406 reviews
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    Overview
    • Excellent59%
    • Very good29%
    • Average8%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “mr hive” (138 reviews)
    “luxe room” (87 reviews)
    “infinity pool” (75 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Casino
    5.0 Star Hotel
    All hotel details
    Offers from Crown Metropol Melbourne
    Special Offer: Family Fun
    Hotel deals
    The Langham
    5,484 reviews
    #5 of 160 hotels in Melbourne
     
    Crown Promenade Melbourne
    2,406 reviews
    #24 of 160 hotels in Melbourne
     
    Hilton Melbourne South Wharf
    3,645 reviews
    #20 of 160 hotels in Melbourne
     
    InterContinental Melbourne The Rialto
    2,123 reviews
    #40 of 160 hotels in Melbourne
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,808)
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    There are newer reviews for Crown Metropol Melbourne
    See the most recent reviews

    21 - 25 of 3,733 reviews

    Reviewed 2 weeks ago via mobile

    It all went wrong from check-in. Poor service zero communication with myself and each other. Everthing stated prior to check-in was not true. Had 2 rooms for a family stay but that was too hard to put us together even thou when booked it was...More

    1  Thank adamt1973
    Response from CrownHotelsGM, General Manager at Crown Metropol MelbourneResponded 2 weeks ago

    Dear adamt1973, Thank you for taking the time to share your feedback following your recent stay. I am sorry to learn of the communication issues during your stay and will share your comments with the Front Office Manager for review. Should you wish to discuss...More

    Reviewed 2 weeks ago

    We had a great stay at the Crown Metropol for one night as we attended an event in the Crown Palladium. We took advantage of the amazing infinity pool up on the 27th floor with amazing views across the city, and it was packed (being...More

    Thank nicolejclay
    Response from CrownHotelsGM, General Manager at Crown Metropol MelbourneResponded 2 weeks ago

    Thank you for the excellent review, nicolejclay. I was delighted to hear your recent stay was so positive and you enjoyed our swimming pool - we are privileged to have some of Melbourne's most spectacular views from the 27th floor! It was also most pleasing...More

    Reviewed 2 weeks ago via mobile

    Sure the hotel carries the Crown name but it's far from the quality of either the Towers or The Promenade. Paid $578 for a luxe King on Saturday night. Lucky us, we were upgraded to the next level. Room was very basic overlooking the car...More

    1  Thank Only1stClass
    Response from CrownHotelsGM, General Manager at Crown Metropol MelbourneResponded 2 weeks ago

    Dear Only1stClass, Thank you for your detailed review. It was disappointing to learn of your experience with us, and I would like to extend my sincere apologies for the service shortfalls you experienced on arrival which I will be sure to raise with the team....More

    Reviewed 2 weeks ago

    The luxe twin room has 2 comfortable king size bed, it has the luxury feel. The pillows are way too soft and one of them have stain on it. The bathroom is open plan design, it has sliding doors in the doorway but it does...More

    Thank ChaninSydney
    Response from CrownHotelsGM, General Manager at Crown Metropol MelbourneResponded 2 weeks ago

    Dear ChaninSydney, Thank you for taking the time to share your review. While it was pleasing to hear you enjoyed your overall stay, I was concerned to note your feedback regarding the housekeeping standards in your room. This certainly does not meet our usual high...More

    Reviewed 2 weeks ago

    So I wanted to stay somewhere really special for the wedding anniversary. Don't think I could have chosen better. The room was wonderful, with a thick, soft mattress and all the little trimmings you don't get for a lesser price. The view was also worth...More

    Thank SonKe2014
    The Langham
    5,484 reviews
    #5 of 160 hotels in Melbourne
     
    Crown Promenade Melbourne
    2,406 reviews
    #24 of 160 hotels in Melbourne
     
    Hilton Melbourne South Wharf
    3,645 reviews
    #20 of 160 hotels in Melbourne
     
    InterContinental Melbourne The Rialto
    2,123 reviews
    #40 of 160 hotels in Melbourne
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $170 - $406 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Melbourne
    • #18 Family Hotel in Melbourne
    • #21 Romantic Hotel in Melbourne
    • #26 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 658
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Agoda, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne
    • Also Known As
    • Crown Metropol Hotel Melbourne
    Add Photo Photos
    Traveler (1042)
    Room & Suite (415)
    Pool & Beach (113)
    Dining (85)
    Hotel & Grounds (547)
    Bathroom (73)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Hilton Melbourne South Wharf
    3,645 reviews
    .38 miles away
     
    Crown Promenade Melbourne
    2,406 reviews
    .15 miles away
     
    InterContinental Melbourne The Rialto
    2,123 reviews
    .48 miles away
     
    The Langham
    5,484 reviews
    .55 miles away
     
    Nearby Restaurants
    The Colonial Tramcar Restaurant
    79 reviews
    .06 miles away
    San Antone by Bludso's Bbq
    278 reviews
    .11 miles away
    Mesh - Crown Promenade
    308 reviews
    .14 miles away
    Mr. Hive
    310 reviews
    .03 miles away
    Nearby Attractions
    Sea Life Melbourne Aquarium
    2,997 reviews
    .33 miles away
    Crown Casino
    1,678 reviews
    .24 miles away
    Melbourne Convention and Exhibition Centre
    243 reviews
    .28 miles away
    Polly Woodside - Melbourne's Tall Ship Story
    148 reviews
    .28 miles away
    Ask a question
    Questions & Answers
    Kate M
    June 21, 2017|
    AnswerShow all 2 answers
    Response from CrownHotelsGM | Property representative |
    Hi Kate M, Thank you for your question. We do not offer rollaway beds at Crown Metropol. Our Luxe Twin rooms can accommodate up to four guests in two queen sized beds. These rooms can also be interconnected with a Luxe... More
    0
    Votes
    730matthew
    May 12, 2017|
    AnswerShow all 7 answers
    Response from Christine S | Reviewed this property |
    Hi 730matthew, I'm five foot four and the pool is not over my head at any point. So if you have older kids then they should be fine (with usual supervision precautions etc etc) but smaller kids would find that the water... More
    1
    Vote
    IreneMSLee
    May 2, 2017|
    AnswerShow all 9 answers
    Response from CrownHotelsGM | Property representative |
    Hi Irene, Greetings from Crown Metropol Melbourne. We do not offer complimentary parking at the hotel. Valet parking is $55per night, or alternatively, the Crown multi-level car park is a short distance from the hotel... More
    1
    Vote
    Room Tips
    "Become a crown direct member allows you to get late 1pm checkout or champagne at arrival or free upgrade."
    Read review
    "City View Rooms are Great"
    Read review
    "Get a high floor"
    Read review
    "book directly through their crown direct page for better prices and upgrades"
    Read review
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