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Crown Metropol Melbourne

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8 Whiteman St, Melbourne, Victoria 3006 Australia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 08/31/2020.Read more
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Certificate of Excellence

About

#75 of 167 hotels in Melbourne
Location
Cleanliness
Service
Value
Certificate of Excellence
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Airport transportation
Wifi
Paid internet
Hot tub
Infinity pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Rooftop bar
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
River View
4,743Reviews52Q+A100Room tips
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Popular mentions
+1
We stayed at the Crown Metropol Hotel in Melbourne, Australia on our visit there last month. The Crown Metropol was very well situated near the center of Melbourne in the Crown Casino Complex which spreads over several city blocks. There are many shops and restaurants in the Casino complex itself, and many others located nearby. The Crown Metropol is located close to several subway and tram lines; but is also only one block to the Yarra River and easily within walking distance to many of the local attractions. Our room was medium to large sized with two queen sized beds (each with a white duvets, two pillows, and two throws); a desk and a desk chair, and a small round table. There were night stands on either side of the beds with lamps and reading lights. Unfortunately, the desk chair was the only chair in the room; and there was no luggage carrier. There was a large sized TV on the wall opposite the foot of the bed; a coffee urn and fixings, and a wardrobe closet. The wardrobe closet contained robes and slippers for quest use. There were extra electrical outlets for chargers, etc.; and the lights had switches adjacent to the bed. But the electric switches for the lighting were awkward to reach and difficult to locate from the bed. There was no overhead lights and the LED lights near the bed did not provide good overall lighting - the room was always dim. The view out the window was over the roof level of the parking garage not great! The bathroom was large and spacious with separate glassed-in stalls/areas for the shower and toilet cubicles. There was only one basin in the vanity but roomy counter space. Adequate toiletries were provided along with face clothes, facial tissues, and (one) bar soap. There was a hairdryer, but no magnifying/shaving mirror. As in the bedroom, the LED lights in the bathroom had bright spot areas, but did not provide effective overall lighting (not even on the mirror) and the result was a dim bathroom. The room has a very modern decor with some unusual features. There are sliding panels between the bathroom vanity and the bedroom; and sliding wall/door panels between the bathroom and hallway area. Interesting, novel, and different but not really of practical value. Check in was slow because the hotel insisted on taking a $100 deposit from every room, one couple at a time with only 1 or 2 desk clerks supporting a long line of arriving guests. The included breakfast were provided at the nearby (inside the complex) Mr. Hive's Restaurant. As usual, it was served buffet style, but was very good and they served the best scrambled eggs of the whole trip.
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Hotel's Favorite
Thoroughly enjoyed staying at Crown Metropol. Beautiful hotel and great location. Staff are very friendly and knowledgeable. Beautiful skyline views of the city from the pool. Walking distance to all restaurants and entertainment.
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Review collected in partnership with Crown Resorts and Medallia
Response from CrownHotelsManager, General Manager at Crown Metropol Melbourne
Responded Sep 28, 2019
Dear Katie G, Thank you for your excellent review. I was delighted to read that you found your stay at Crown Metropol such a positive experience and that you enjoyed the city skyline views from our pool. We hope to welcome back again soon. Sincerely, Greg Moore General Manager Crown Metropol Melbourne
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Absolutely fantastic. From checking in with Bonnie to our beautiful room, delicious breakfast and mr hives and service. Made our wedding night extra special. Definitely recommend and will stay here over and over again.
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We stayed one night for our baby moon and were very excited to be staying at crown but we were not that impressed with our stay...the room is very pricey for what you get..only up side is being right on the crown complex. We said we were staying for our baby moon and didn’t even get a written note in our room or anything! We had a complementary bottle of wine with our room that we had already paid for so they didn’t even give us anything to help us with our stay which was disappointing. I wouldn’t rush back..in my opinion there are a lot better places to stay in Melbourne with better value for money
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Review collected in partnership with Crown Resorts and Medallia
+1
Please just take a look at the photographs. The dust was a centimetre thick all around the bed and floors. Nothing had been cleaned for months!! Blood and coffee stains on the lightshades. Hairs in the bed. Furniture degrading. Customer service extremely poor and disgusting rooms considering today's global circumstances. Crown seem to think $72.60 compensation is sufficient......
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PRICE RANGE
$168 - $377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown metropol hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
658
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Frequently Asked Questions about Crown Metropol Melbourne
Which popular attractions are close to Crown Metropol Melbourne?
Nearby attractions include Polly Woodside - Melbourne's Tall Ship Story (0.3 miles), Crown Casino (0.1 miles), and Red Herring Escape Rooms (0.04 miles).
What are some of the property amenities at Crown Metropol Melbourne?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Crown Metropol Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Metropol Melbourne?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crown Metropol Melbourne?
Yes, valet parking is available to guests.
What are some restaurants close to Crown Metropol Melbourne?
Conveniently located restaurants include Dinner by Heston Blumenthal, Conservatory, and Byblos Bar & Restaurant.
Are there opportunities to exercise at Crown Metropol Melbourne?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Crown Metropol Melbourne have an airport shuttle?
Yes, Crown Metropol Melbourne offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crown Metropol Melbourne located near the city center?
Yes, it is 0.5 miles away from the center of Melbourne.
Are any cleaning services offered at Crown Metropol Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Metropol Melbourne offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.