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Travelodge Hotel Melbourne Docklands

4,199 reviews
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Traveler (236)
Room & Suite (75)
Dining (10)
Overview
  • Excellent35%
  • Very good49%
  • Average13%
  • Poor2%
  • Terrible1%
Travelers talk about
“etihad stadium”(409 reviews)
“aurora lane”(45 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair access
Conference Facilities
4.0 Star Hotel
All hotel details
Offers from Travelodge Hotel Melbourne Docklands
Special Offer: MELBOURNE ON SALE - 20%
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,199)Write a Review
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Show reviews that mention
All reviewsetihad stadiumsouthern cross stationaurora lanegreat locationtravel lodgeroom was cleantrain stationroom serviceshort walkpublic transporteasy accessgreat place to stayspencer streetsky buswould stay againwithin walking distancegood size
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441 - 445 of 4,110 reviews
Reviewed July 7, 2017

At check in I asked for directions to Southern Cross Station, the young lady on the counter was less than helpful bordering on rude, considering the out of the way location staff really need to be on top of these sort of questions. This encounter...More

Thank Maddloe
Response from Brogan F, Guest Relations Manager at Travelodge Hotel Melbourne DocklandsResponded July 10, 2017

Dear Maddloe, Thank you for taking the time to review your recent stay at Travelodge Docklands. Good or bad we appreciate the feedback. We are sorry to hear about your poor customer service experience at Travelodge Docklands. Please do not hesitate to contact us directly...More

Reviewed July 7, 2017

Perfect location, good customer service, the only thing I would recommend is 24hr room service but will definitely be back, Room was very clean and comfortable and staff recommended some good places to visitMore

Review collected in partnership with this hotel
Thank 275bevanj
Response from Brogan F, Guest Relations Manager at Travelodge Hotel Melbourne DocklandsResponded July 10, 2017

Dear 275bevanj, Thank you for taking your time to review our hotel. It’s great to see that you enjoyed your stay with us. Here at Travelodge Docklands our team prides themselves on being able to provide a high level of unparalleled customer service. Travelodge Docklands...More

Reviewed July 7, 2017

Short road trip to Melbourne. Booked via Qantas app with speedy confirmation. Excellent facilities. Only complaint no bottled water in room. Staff happy to assist requests made breakfast buffet and room service menus were excellent and tasty Thank youMore

Review collected in partnership with this hotel
Thank D6387PPkarens
Response from Brogan F, Guest Relations Manager at Travelodge Hotel Melbourne DocklandsResponded July 10, 2017

Dear D6387PPkarens, Thanks for taking the time to review our hotel, Travelodge Docklands. We are delighted to hear you thoroughly enjoyed your stay; and our breakfast and room service options. In regards to the bottled water; we do sell bottled water from reception along with...More

Reviewed July 6, 2017

Located a short walk to Docklands and Southern Cross train station. Free city trams are close by. Very clean rooms which are well appointed. Rooms have a king bed, TV, heating / cooling, safe, fridge (with milk), wardrobe with ironing board, iron, microwave, writing desk...More

Review collected in partnership with this hotel
1  Thank Suntanner71
Response from Brogan F, Front Office Manager at Travelodge Hotel Melbourne DocklandsResponded July 9, 2017

Dear Suntanner71, This is an outstanding review, we love that every aspect of Travelodge Docklands you experienced exceeded your expectations. Our team prides themselves on being able to provide a high level of unparalleled customer service. Travelodge Docklands is so conveniently located for guests travelling...More

Reviewed July 6, 2017

Location is good. Just behind Southern Cross Station. Very easy to catch trains and trams. The odd hair remained in the shower and on clean towels. I'm a super clean freak - so this did bother me. Overall not a bad stay.More

Review collected in partnership with this hotel
Thank katie165456
Response from Brogan F, Front Office Manager at Travelodge Hotel Melbourne DocklandsResponded July 9, 2017

Dear katie165456, I sincerely apologies for your recent experience at Travelodge Hotel Melbourne, Docklands. As the Manager on Duty I welcome all types of feedback as this is the only tool we have to address any service concerns. I can assure you this is not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Details
Price range
$79 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Melbourne
#34 Romantic Hotel in Melbourne
#37 Business Hotel in Melbourne
#52 Luxury Hotel in Melbourne
Room types
Non-Smoking Rooms
Details
Price range
$79 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Melbourne
#34 Romantic Hotel in Melbourne
#37 Business Hotel in Melbourne
#52 Luxury Hotel in Melbourne
Room types
Non-Smoking Rooms
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Traveler (236)
Room & Suite (75)
Dining (10)
Hotel & Grounds (139)
Bathroom (22)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Sarah_E_1991
August 10, 2017|
Answer
Response from Max P | Reviewed this property |
2pm check in and 11am check out. But if you need something outside of that ring up and ask, generally most hotels unless they are fully booked and every room has been used the night before can put you in a room 1+ hours... More
0
Votes
antonialivestotravel
July 22, 2017|
AnswerShow all 3 answers
Response from Karl P | Reviewed this property |
Hi, We requested an early check-in via the hotel's website. They couldn't confirm it until the day of arrival at actual check-in in our case. Upon arrival we were unable to check-in early. The hotel did store our light... More
0
Votes
cookiejohn00
June 4, 2017|
Answer
Response from Joseph S | Property representative |
Hi So sorry about the Carpark it is owned externally, unfortunately we are not able to give it to you complimentary. We do offer a heavily discounted rate of $20 per 24 hours with no restrictions on exits or entries. If... More
0
Votes
Room Tips
"They do have deals from time to time, so you get great value if you can find a special."
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"Pre-book your accommodation and opt for breakfast when you book."
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"Our room was on the 6th floor & looked out over a cafe area. No city view but that wasn't important..."
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"Corner rooms are more sunny. Overall room sizes are not very large."
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