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Fraser Place Melbourne

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Fraser Place Melbourne
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798 Reviews from our TripAdvisor Community

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Showing 761: English reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Cute little hotel. Very clean and lovely staff! Room was lovely and well presented. We had an issue with our TV that was sorted out in a timely manner. Will definitely recommend to family and friends.

Review collected in partnership with this hotel

Helpful?
Thank O4808LKemmaw
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear O4808LKemmaw, Thank you for your generous feedback. it is really great to hear your kind words and that you enjoyed our service and property. We would love to warmly welcome you back in the future. Should you need any assistance, please don't hesitate to contact me. Kind regards, Laura De Souza Operations Manager 03 9669 6888 More 

Singapore
1 review
3 of 5 stars Reviewed 1 week ago NEW

Not recommended as its not value for money. Carpet are dirty and Sunday there are no maid service. Location is okay if you like to be near the CBD and Chinatown. The waitress is rather friendly and helpful as compared to the front office staff which I felt a bit racist.

Review collected in partnership with this hotel

Helpful?
Thank timcheng183
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear timcheng183, Thank you for your feedback on your stay with us. We apologise that you felt you did not receive the service you deserve. We realise that on this occasion we have fallen short of your expectation. we are happy that you were treated well by our other staff in the cafe. I will endeavor to coach my team... More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

Located in the CBD Frasers place is an easy walk to all of Melbourne's wonderful attractions, restaurants and shopping! And if you don't feel like walking, than hop on a free tram around the city. Staff were friendly and helpful. Our room was well set out and spacious. We had a stove,dishwasher and fridge, allowing for preparation of our own... More 

Review collected in partnership with this hotel

Helpful?
Thank O4Opotiki
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear O4Opotiki, Thank you for your positive feedback on your stay with us. Its great that you enjoyed our location and enjoyed all the attributes of your apartment. So nice that our staff offered you friendly and helpful service too. We would love to welcome you back to come and stay with us in the future. Please don't hesitate to... More 

Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Had prepaid our room several weeks prior to arrival. Got there mid morning and were greeted by a wonderful male staff member who was extremely helpful. Sadly, I cant say the same of the female staff member when we later returned to check in later int he afternoon. Firstly we were fronted with having to pay a $150 bond, something... More 

Helpful?
1 Thank stephaniefulton
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear stephaniefulton, Thank you for your feedback. We are sorry that on this occasion that you were not welcomed back to the property when you returned with the level of service that we expect from all of our staff. We have individually coached all of our staff on their service standard and appreciate your patience whilst dealing with the pre-authoristion... More 

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

My partner and I enjoyed a wonderful 5 night stay at Fraser Place Melbourne. The hotel is well located and equipped with kitchen facilities which I like when I am traveling. We liked the roof top terrace although it was too cold to take advantage of while we were there. Well rounded hotel, would definitely recommend.

Review collected in partnership with this hotel

Helpful?
Thank kellieh612
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear kellieh612, Thank you for your feedback on your stay with us. It makes us smile to know that you really enjoyed your stay with us. Its great that you enjoyed the well equipped kitchen which gave you comfort. I am glad you went up to the roof top, it is a lovely view and a great place to be... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very good hotel,nice hospitality ,Thank for Thai staff name Tongta. And hotel not far away from China Town so I can walk to see around with good view good weather and good to easy find out my souvenir back to my country.So, perfect for Thai people.

Helpful?
Thank Raweewan S
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Raweewan S, Thank you for your feedback. We are thrilled to know that you enjoyed our property and particularly happy with the delivery of great service from Tongta, we will let her know. It's great you enjoyed the location and found it easy to go to look for souvenirs. We appreciate that you chose to stay with us. We... More 

Melbourne
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Very reasonable price, clean, comfy, modern, huge showers, super central location, close to all clubs, restaurants etc. Top floor rooms are slightly smaller but nice view. Balconys are little but nice for a bit of fresh air in the morning.

Review collected in partnership with this hotel

Helpful?
Thank courtneyv432
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear courtneyv432, Thank you for your feedback. We are happy that you enjoyed our property, it seems yu have found all of the great attributes that we strive to present to every guest. We would love to welcome you back in the future. Please don't hesitate to contact us should you need any assistance. Kind regards, Laura De Souza Operations... More 

Brisbane, Australia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The actual room at Fraser place is ok and I would pay max $100 per night. We paid around $170 for a Saturday night and it's just a very budget room. Location wise it's a bit out of the Centre but not too much of a walk to the malls. The staff are terrible in reception. They don't great you... More 

Helpful?
Thank jvkcbrisbane
Perth, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

3 nights great rooms - always clean Enough TV channels The free Wifi is always very good value as well The breakfast is nice and simple and easy Just need proper room service- the crowd doesn't take AMEX cards!

Review collected in partnership with this hotel

Helpful?
Thank Q717OUjamied
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Q717OUjamied, Thank you for your feedback on your stay with us. We are thrilled that you enjoyed the tv stations and complimentary WIFI. It's great that you could enjoy our breakfast and found it value. In regards to the rooms service that we offer, you are able to put the charges on to your guest account and pay for... More 

Brisbane
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here three nights for a business trip in Melbourne. This place is tucked away in a laneway so it was pretty quiet at the night. 5mins walk to the city centre, a few eatery place close by. The room was spacious, clean and tidy. The air-con was loud at the night, so I just switched it off during... More 

Helpful?
Thank Dozza M
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Dozza M, Thank you for your feedback on your stay with us. We are thrilled you enjoyed the location and found it convenient. I have passed on your feedback to our maintenance team in regards to the heating. We are sorry that you felt that the breakfast was average. We do offer 4 hot dishes which are rotated daily,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne's entertainment and business precincts, Fraser Place Melbourne is surrounded by an array of trendy cafes, bars and restaurants and world class shopping. The Regent, Princess and Her Majesty's theatres are all within a short walk from the hotel making it the ideal destination to enjoy Melbourne's rich cultural scene. Exploring the city is a breeze as the hotel is located on the free City Circle tramline. Fraser Place Melbourne encompasses 112 serviced studio apartments in three room types - Deluxe, Executive and Premier each fully equipped with a kitchenette and spacious, modern decor. We invite to you come enjoy our Frasers hospitality ... more   less 

Additional Information about Fraser Place Melbourne

Address: 19 Exploration Lane, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Price Range: $99 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Place Melbourne 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Fraser Place Melbourne Hotel Melbourne
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