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Urban Central

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Urban Central
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386 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Reviewed 3 days ago NEW

Stayed here for 6 weeks, trying 2 other hostels in Melbourne before hand. It was very clean especially the kitchen! They have staff always on duty to make sure everything is cleaned properly and you have a decent space to cook in. Free breakfast and tea/ coffee always available. They rooms are a good size we stayed in a 4bed...

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Thank Isabelle G
Melbourne, Australia
Reviewed 5 days ago NEW

Urban Central is ver expensive. For this money I expect to be treaded welcome. But the Staff is very unfriendly and entitled. Whatever problem you have, they won't help you out. I asked if I could check in early because I had to work, but although I had payed for the accomondation, I wasn't allowed to use the bathrooms (or...

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Thank natsvh
Reviewed 1 week ago via mobile

I paid for my friends to stay here and the room was full of cockroaches it was disgusting. We complained about the cleanliness of the room and I was told it wasn't their problem and that they couldn't do anything about it. I asked for a refund so we could pay to go somewhere else and was refused as they...

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Thank Isabella H
Jason-GM, Front Office Manager at Urban Central, responded to this review

Hi Isabelle, Thank you for taking the time to write to us. We take our cleanliness seriously and are surprised at your review. We have routine checks and an in-house pest control manager, to ensure that we are following all the correct cleaning procedures. We can say with absolute certainty that we have never had cockroaches in our dorm rooms....

Reviewed 1 week ago via mobile

We stayed at Urban Central for one night in a double room with private bathroom. The central location is perfect and the room was clean. The breakfast was included in the price and this has been appreciated!

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Thank Paolina1980
Reviewed 2 weeks ago

Stayed here for a fee weeks while working and looking for an apartment Comfy beds, clean facilities. Has a bar next door with happy hour and a few activities Some staff are friendly, others a bit of an attitude but overall a good place to stay

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Thank dwtravelfree
Reviewed 4 weeks ago via mobile

Stayed for 1 week and was pleasantly surprised by this hostel. Rooms were very clean and beds clean and comfortable. Free breakfast and free hotdogs once a week was a real bonus. Would definitely stay again and recommend to others!

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Thank Laura B
Reviewed October 30, 2016

I love this hostel! I've stayed here twice, both just an over night stay, everything is very clean and the beds are comfortable. The staff are also very lovely and happy to help with anything you need. Definitely will be back again next time I need to stay in the city :)

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Thank Mikaela R
Reviewed October 24, 2016 via mobile

Lovely bedrooms with fresh linen, quilts, and towels. Good location, easy to access the rest of Melbourne. Great bar, staff treat you well and there are a lot of offers on throughout the week. Couldn't really ask much more from a hostel, thanks for the hospitality!

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Thank Alex D
Girvan, United Kingdom
Reviewed October 14, 2016 via mobile

Excellent all round service from reception,city guidance! Rooms clean! In house bar,excellent staff! Pub games and socialising,beer pong,pool tables Vending machines Close to casino and all city tram links Southbank location for easy access to yarra river full of bars and restaurants

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Thank Chris_0985
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your lovely review! It was our pleasure to have had you stay with us. We enjoyed helping you discover Melbourne and providing a social environment where you were able to meet fellow travellers. Our location is unique and surrounded by some of the best attractions in Melbourne. We are looking forward to welcoming you again soon. Kind...

Reviewed October 1, 2016 via mobile

First stop on our travels. Melbourne and the urban central hostel. Lovely hostel, clean and lots of friendly staff especially becky and Lisa at reception i think thats their names. (If not their cousins) free breakfast in the morning which includes toast and cereals! 🙂 Dorms are spacious with separate shower-rooms/toilets never had to Que.! The sports bar on this...

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Thank Terri1990
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your lovely review, It was a delight to have had you stay with us. We are really looking forward to welcoming you again. Kind regards, The team at Urban Central

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Urban Central is ideally located in Melbourne's vibrant Southbank adjacent to the famous Crown Casino. The city is a 10 minute walk and with public transport on our doorstep, St Kilda is only a 10 minute tram ride away. Shopping around Urban Central is located close to local cafes, shops and the famous South Melbourne Market. If you enjoy good coffee and eateries Southbank restaurants overlooking The Yarra River are 5 min stroll from Urban Central. On the way to visit Port Melbourne beach you could pick up a bargain at Direct Factory Outlet about a 10 minute from our accommodation venue. Stay, Play at Urban Central! ... more   less 

Additional Information about Urban Central

Address: 334 City Rd, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range: $57 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Urban Central 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Urban Central Hotel Melbourne
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Questions & Answers

Here's what travelers have asked, with answers from Urban Central staff and other travelers.
2 questions
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Questions? Get answers from Urban Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“maybe ask for a room not facing the busy motorway outside as sometimes the motorbikes were a little loud.”
 of 5 bubbles P1743DSisabelleg, 3 days ago | Read review
“I'm sure all rooms are comfortable”
 of 5 bubbles nelsonjacobo11, Mar 28, 2016 | Read review
“If you are three people or more make sure to get a family room, it's cheaper and has it's own TV and bathroom.”
 of 5 bubbles LinaM1997, Jan 21, 2016 | Read review
“Book direct with hotel to ensure you get the room you want.”
 of 5 bubbles J3043UDkaties, Jan 13, 2016 | Read review
“Go somewhere else!”
 of 5 bubbles danielmM6507IO, Dec 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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