We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Customs House Waterfront Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Customs House Waterfront Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

340 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 337: English reviews
Oakey, Queensland, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel, right by the harbor. Easy access to all historic sites. Quite room, bed a little soft, views superb both from room and bar. Breakfast served with ease and very tasty. All in all a great place to stay whilst in Hobart.

Helpful?
Thank Angus Madelyn M
Queensland, Australia
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

The positives: 1. Central location 2. Nicely refurbished room 3. Polite staff The negatives: 1. Extremely limited parking. The receptionist advised that there were a very limited number of parks, and these must be booked in advance. The only alternative is metered parking. And the risk of a long walk in inclement weather, dragging your luggage behind you. 2. Noise,... More 

Helpful?
Thank biggsy112016
Customs H, Front Office Manager at Customs House Waterfront Hotel, responded to this review

Hi biggsy112016, Thanks for taking the time to review us. I am sorry to hear that your experience wasn't all that you had hoped for. In regards to the parking, it is noted on the site that you booked through that we have limited spaces, and that they need to be booked in advance. We are more than happy for... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location accommodation breakfast and service. Located on the waterfront and strolled everywhere.All staff were efficient knowledgeable and attentive. Our room was faultless - we stayed 2 nights and will stay again.

Helpful?
Thank Dawn V
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I cannot fault Customs House, from the beautiful room....place newly renovated to the friendly kind and welcoming staff. And what's more a breakfast included of the highest standards of one of the best restaurants. Value for money is incredible..this place is an absolute credit to the owner...it has a winning formula in all areas. Thank you so much for my... More 

Helpful?
Thank Sarahcrows
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Last night I went to Dinner here and it was certainly very below parr as far as my expectations were. There were 21 of us and everyone complained about the stiff prices for the main courses and quality of the food. I had the seafood basket witch was served with chips and salad. The chips frenchfries were undercooked and soggy... More 

Helpful?
Thank dianne f
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

In Hobart for a family occasion we decided to stay an extra night and booked here and wished we could have stayed longer at the Customs House Hotel. This historical and iconic building is a gem and perfectly located for the nearby highlights of Salamanca Markets, the ferry to MONA and the Aurora Australis when it's not on Antarctic expeditions.... More 

Helpful?
3 Thank Margierita1965
Gosford, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a lovely stay at The Customs House. It is walking distance from many of Hobart's attractions and part of its history! The rooms are comfortable, bathrooms clean and light, daily housekeeping, breakfast menu is varied and beautifully cooked. There is a bar downstairs but we had no noise issues at all, even on the weekend. The guest laundry... More 

Helpful?
Thank emjayee
Sydney, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice old pub with sandstone walls and open fire Staff were excellent- friendly prompt and really helpful Seafood chowder was best I've had in Australia- good local produce although a little too many battered options but very well done - go for the chowder

Helpful?
Thank Linda S
1 review
5 of 5 stars Reviewed 4 weeks ago

went down for the footy, great spot to stay, right opposite the pier and close to the footy (only 15mins in a cab) staff were friendly and helpful, rooms were clean and tidy, food was great. highly recommend the stay.

Helpful?
Thank Dallas L
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2016

I am in Hobart on a 3-day break by myself, and am really happy with this hotel. My room is modern, spacious and has a little balcony which gets the morning sun. Breakfast is included, and is very good. The restaurant is very good for dinner too - with a nice selection of wine by the glass. This hotel is... More 

Helpful?
2 Thank Danielle G
Questions? Get answers from hotel staff and past guests. Ask a question

109 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (107)
Viewed
View from Room (12)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (2)
Viewed
Room/Suite (16)
Viewed
Dining (2)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hobart hotels
0.2 mi away
RACV/RACT Hobart Apartment Hotel
0.3 mi away
Grand Chancellor Hotel Hobart
0.4 mi away
The Old Woolstore Apartment Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Somerset on the Pier Hobart
0.2 mi away
Hadley's Orient Hotel
Hadley's Orient Hotel
#6 of 46 in Hobart
4.0 of 5 stars 509 reviews
0.3 mi away
The Henry Jones Art Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Customs House Waterfront Restaurant
Customs House Waterfront Restaurant
Cuisines: Bar, Seafood, Australian, Gluten Free Options, International, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Customs House Waterfront Hotel est 1846, located on Hobart's waterfront, walking distance to Salamanca, historic Battery Point and the CBD. This hobart Hotel has 23 rooms, 2 bars and a popular seafood restaurant and VUE. All Rooms have queen beds, internet access, fridge, hair dryers, ensuite bathrooms, tv, desk and coffee making facilities.Some rooms have views overlooking the waterfront & docks. This Hobart hotel is heritage listed, but has been upgraded to a 3.5star level, keeping many original features including it's convict stone walls.The restaurant is very popular selling the local seafood aswell as local meat and produce. Vue is our new cocktail lounge and is available for private functions. ... more   less 

Additional Information about Customs House Waterfront Hotel

Address: 1 Murray St, Hobart, Tasmania 7000, Australia
Location: Australia > Tasmania > Greater Hobart > Hobart
Price Range: $99 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Customs House Waterfront Hotel 3.5*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, TripOnline SA, Odigeo, Travelocity, Priceline, HotelTravel.com, Agoda and Expedia so you can book your Customs House Waterfront Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Customs Hotel Waterfront
Customs House Waterfront Hotel Hobart, Tasmania
Hotel Style:
#16 Business Hotel in Hobart
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay