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Mercure Grosvenor Hotel

Traveler (287)
Room & Suite (160)
Dining (15)
About
Location
Cleanliness
Service
Value
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and FREE Wi-Fi internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet available
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Property amenities
Restaurant
Room Service
Bar/Lounge
Spa
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Reviews & more
2,469Reviews
330Photos
15Q+A
100Room tips
Traveler rating
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  • 266
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Popular mentions
Like "FAIRY TALES FADE" so does the Grosvenor Hotel, 40-50 years ago coming down from the outback cattle stations it always "USED TO BE" like a meting place for outback people, the rooms were great, food good prices reasonable & so CLOSE to everything. Enter 2018/19 not so
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This Christmas we decided to go out for lunch and as it was last minute it was lucky the Mecure opened up more seats to their buffet lunch. Being a buffet with drinks package, you wouldn't expect top notch food and drink but we were pleasantly surprised! The drinks package had
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Response from Mercure_Adelaide, Front Office Manager at Mercure Grosvenor Hotel
Responded 2 days ago
Dear Marie, We very much appreciate your comments regarding your time here with us at the Mercure Grosvenor Hotel Adelaide, i am so glad we were able to help you enjoy your Xmas day. It is always a pleasure to receive positive feedback, I will ensure to share your comments with our team. I am sure they'll be highly elated to know that their guests enjoyed their hospitality. Thanks again for your feedback. I am pleased you enjoyed your stay and the hotel team and I look forward to welcoming you back next time
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As usual our stay at the Grosvenor was just wonderful. From the moment we arrived the staff made us feel very welcome and special. We were booked in for Christmas buffet lunch which was excellent value and the hotel looked very festive. Staying for two nights we took advantage
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Review collected in partnership with Accorhotels.com
Response from Mercure_Adelaide, Manager at Mercure Grosvenor Hotel
Responded 1 week ago
Dear kaysE5305MK, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It gives me immense pleasure to know that you enjoyed our Christmas lunch and had a good time. I completely agree with you about the location of the hotel being great; close by to everything. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Praj Assistant Front Office Manager
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We were on a road trip from Sydney to Adelaide via Melbourne and stayed here for 3 nights in the last leg of our journey.Overall an avg experience and nothing I find extra ordinary I can remember, since we were using the hotel only to get a good night sleep. So if you looking
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Response from Mercure_Adelaide, Front Office Manager at Mercure Grosvenor Hotel
Responded 2 days ago
Thank you again for taking the time to both provide feedback regarding your stay here with us, and to discuss the matter personally with myself on the phone. Feedback is an integral part of our industry and I certainly appreciate your comments, we are sorry that on this occasion we did not meet your expectations and we do hope you will give us another chance at some stage in the future.
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I recently stayed here for a work Christmas party at Adelaide Rd. This hotel is always my choice when staying in the city as it is reasonably priced and i got a great deal that included breakfast. My room and bed was very comfortable and had everything required for a pleasant
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Review collected in partnership with Accorhotels.com
Response from Mercure_Adelaide, Manager at Mercure Grosvenor Hotel
Responded 3 weeks ago
Dear aussiefamily2013, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Courtney Assistant Front Office Manager
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객실 좋음
This is the big pillar in the middle of the room
This is the blanked out windows
superior 247 Noisy airco's not visible
superior 247
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12345632
Do rooms have fridge in it?
Yes they do.
0 votes
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Do any of your rooms have bath tubs/spa baths?
I had one with just a shower.
0 votes
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Are all rooms air conditioned?
Yes, all rooms are air conditioned.
0 votes
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How do I get the bus from the airport to the hotel?
walk a few hundred meters to James Schofield Drive stop 9b get the J1 towards City Stop at G3 Grenfell Street walk about 500 meters to north terrace. Or get an Uber for around $15-$20
1 vote
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Is there an airport shuttle, we land today about 16.30
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123
"The service is fantastic from the front counter to the maids that did our room service and having brekkie."
"Ask for a room with a "clear" window"
"You have to choose a suite here which faces the road."
"Probably one of the cheaper central city hotels but old and tired"
"Do not book this hotel."
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12345620
PRICE RANGE
$63 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor grosvenor hotel
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
181
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