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Mercure Grosvenor Hotel

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Mercure Grosvenor Hotel
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2,131 Reviews from our TripAdvisor Community

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Showing 1,938: English reviews
Adelaide, South Australia, Australia
Reviewed 5 days ago NEW

My husband and I stayed at the Mercure Grosvenor Hotel on the weekend and were extremely impressed with the hotel, room, buffet breakfast, hotel amenities and all the staff. We were warmly greeted on check-in by a lovely young woman with a very welcoming smile by the name of Perlita. The room was immaculately clean including the bathroom which was...

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Helpful?
Thank Angela B
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

We stayed in a queen bedroom and the room was tiny. The bathroom was particularly small. The bed felt smaller than a queen. For the price we paid we expected a bit more space. Although our room was on the perimeter there was no view at all. Overall the room was not pleasant and thank goodness we only stayed for...

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Thank N V
yorkshire, uk
Reviewed 1 week ago

Good location with a tram stop right outside, train station across the road and lots of convenience shops nearby. Breakfast ample. Great checkin until we were told that the room safe could not be opened and the key had gone missing. We had valuables so a safe was a necessity. The only option was to leave things in the managers...

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Thank jasu
Perth, Australia
Reviewed 1 week ago

Staff very helpful and friendly. Breakfast options good Rooms ok but TV not real great. Ammenities good Had an issue with the tv on checking in - was fixed the next day. Air Conditioning noisy , could not be fixed . Was offered a room shift which was good

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Thank robshammall
Reviewed 1 week ago

So I went to the downstairs bar and asked for a martini. The very nice women behind the bar came over to me very embarrassed. She had no martini glasses, no shaker, nothing other than beer glasses. All the liquor displayed behind the bar could not be served because she had no equipment/glasses, etc. to serve it in or to...

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Thank Lewis F
Australia
Reviewed 1 week ago

A satisfying hotel experience with no great highlights and certainly no lowlights. The room was functional with a queen size bed, and as with all Accor hotels the toiletries supplied were of a high standard. The staff were all polite and courteous and capable. The parking area was pokey and expensive

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Thank Ted D
Reviewed 2 weeks ago via mobile

Poky room which was overpriced. Breakfast options were in the higher end price. Better dining options nearby. Staff friendly. Parking on site at a cost but reasonably priced. Rooms were clean. Could hardly turn around in the very small shower cubicle

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Thank craig M
Madison, Wisconsin, United States
Reviewed 2 weeks ago

The staff were wonderful but the hotel and rooms were not all that comfortable. Stayed two separate nights and the room on the first night was down a hall with a series of structural posts making it difficult to maneuver luggage to the room. The room did not feel very comfortable. No view and window was higher that usual which...

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Thank ABB980
Melbourne, Australia
Reviewed 2 weeks ago

Yes, this is an old hotel, but it was clean & comfortable & conveniently located to where I needed to be in Adelaide. Staff were very friendly & helpful, but housekeeping was a bit "hit & miss", with towels being replaced one day, but not the next. Food in the restaurant was delicious & of generous proportions. Noisy on Fri...

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Thank Anne363
Victoria, Canada
Reviewed 2 weeks ago

Very convenient hotel in central Adelaide. Staff helpful and courteous and very obliging over an extremely early check-in. Room spacious and lots of room in the large bathroom. No view of note from the window, but this was just for a day so it was not a problem.

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Helpful?
Thank Eric G
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more   less 

Additional Information about Mercure Grosvenor Hotel

Address: 125 North Tce, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $81 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Accor Grosvenor Hotel
Hotel Style:
#31 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Grosvenor Hotel staff and other travelers.
7 questions
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Canberra
11 days ago
Canberra
11 days ago
Petaling Jaya, Malaysia
7 months ago

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Questions? Get answers from Mercure Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are old but good”
 of 5 bubbles robshammall, 1 week ago | Read review
“Make sure you book a Mercure room & NOT an Ibis room by mistake! Mercure rooms are bigger.”
 of 5 bubbles Anne363, 2 weeks ago | Read review
“Prepare to leave if you get offered a room at the back”
 of 5 bubbles TFJ100, 2 weeks ago | Read review
“Possibly get one overlooking the street .”
 of 5 bubbles Helenmarj, 4 weeks ago | Read review
“King suite with a balcony is very spacious!”
 of 5 bubbles UsLot2, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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