InterContinental Adelaide, an IHG Hotel
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North Terrace, Adelaide, South Australia 5000 Australia
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Room & Suite (586)
Dining (117)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 02/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Adelaide, an IHG Hotel
More questions?
Updated 02/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 69 in Adelaide
Location
4.7
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Bronze level
InterContinental Adelaide is the city's leading luxury hotel. Located in the heart of the city, guests can access everything from world-class restaurants and lively bars, to cultural and nature-based experiences. Spacious guest rooms are well-appointed, offering expansive city or river views. Exceptional culinary experiences await at our award-winning restaurants, Riverside Restaurant and Shiki. Experience the height of luxury, personalised service, and elegance at InterContinental Adelaide.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Parking
Wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English, French, Chinese, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
192Restaurantswithin 0.3 miles
56Attractionswithin 0.3 miles
Contact
North Terrace, Adelaide, South Australia 5000 Australia
Getting there
Rental CarsSee all Adelaide rental cars
3367Reviews21Q+A100Room tips
Reviews
Traveler rating
- 1,674
- 1,093
- 375
- 149
- 77
Time of year
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Popular mentions
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Most Recent
I booked High Tea/Coffee with a group of friends on Saturday 14th May 2022 and very disappointed with the experience. We were allocated a table to the side of the main area that had zero ambiance. The table didn't have a tablecloth and there was no nice china crockery. The table had very little effort put into it and it presented as more like a dining experience at a local hotel. We had to ask for water for the table and I thought the food was sparse. It certainly wasn't what I expected and I feel we were all very disappointed and I wouldn't recommend. I have had a number of High Tea's in Adelaide and certainly would not rate this one. feel as though they might have forgotten about our booking and thrown something together. Also it felt rushed and made very obvious we had to be out by 4 pm as that was the our allocated 2 hours.…
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Date of stay: May 2022
Service
Helpful
We arrived on a Thursday afternoon at the designated check-in time of 3.00pm for our one night stay. As we stepped into the spacious foyer, we were dismayed to see that there was a long queue of people in the reception area, waiting to check in. After reluctantly joining the long queue, we then waited 20 minutes until we finally reached the reception desk. Having stayed in many hotels in different parts of the world, we had never before experienced a wait such as this, just to check-in. Not a great start to our stay. When we eventually made it to our room on the 20th floor, we found that it was like stepping back in time. Whilst the room was certainly spacious, many of the fittings obviously dated back to decades gone by. The louvre doors on the built in wardrobes and in the bathroom doorway were from a long gone era. The deep brown marble features in the bathroom also dated from earlier times. The provision of bulk bottled toiletries in the bathroom was of a quality less than one would expect in supposedly 4 star hotel. The small built in bar fridge was virtually a museum piece and certainly displayed signs of decades of wear and tear. On a more positive note, the bed was comfortable and the block-out curtains provided a good level of darkness for a goodnight’s sleep. Breakfast which was included in the tariff was served in the Riverside Restaurant. A booking for a specific time slot was required and only 45 minutes was allowed for each breakfast sitting. Therefore, there was little opportunity for a long, leisurely breakfast. In any case, the breakfast offerings were somewhat limited, the food quality was very average and the restaurant was crowded and noisy. Fortunately checkout was much less crowded than check-in and therefore relatively. At checkout, our car parking ticket for the convention centre car park was endorsed by the receptionist thus providing us with complimentary parking for our overnight stay. Our one night stay at this hotel was OK but we will not necessarily be rushing back!…
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Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 2 days ago
Dear Hugh, Thank you very much for taking the time to leave a review. Our sincere apologies for the wait time at your check-in – please be assured we have been actively taking feedback from our guests and staff in order to streamline this process in future. We are sorry for the inconvenience. We are very excited to have announced a $32 million refurbishment of the hotel, which will include a refresh of our guest rooms, restaurants, and event spaces. We hope to see you again once the renovations are complete. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager
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Good selection available but not as good as pre-covid period. Wife wanted Congee and fried noodles as shown in youtube vid, but none there. It was wife's birthday treat but we weren't staying there. Asked if breakfast was open to outsiders, said yes. I also confirmed with reception upon arrival. After a short while the manager came to our table and said "your 45 minutes are up". We had to leave. Shocked as I have never experienced this before, and this is a 5 star hotel? No explanation given, we had to leave. Will never go back there again. Also, all the seats at our table, as many others i passed by, had dirty stains on them. Part of the plastic wood floor boards was missing and quite a few chairs in the dining room had their legs had chips in them (showing up white against the brown wood stain). Dining room is in need of a refurbishment. Very disappointed, especially concerning our treatment. Wouldn't recommend it to anyone.…
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Date of stay: April 2022
Value
Service
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 2 weeks ago
Dear Richard, Thank you for taking the time to leave a review. I am sorry to hear you were disappointed by your dining experience. Our sincere apologies for such a disappointing breakfast experience. This is certainly not the level of service we would expect from our staff. Please be assured that I will follow this up with our restaurant leaders for review. We wish your wife all the best on her birthday, and hope to welcome you again soon. Kind regards, Michael Gaedtke, General Manager
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The digital devices are not to be trusted. We showed up and upon reception find out the IHG app had booked 3 suites for us. We needed 1. This turned checkin into a 30 minute process. Eden resolved the issue in our favor but it was the start of greater frustration. We get to the room and there is no mini bar. We’ve heard all the COVID excuses but plenty of IHGs have returned their mini bars. The TVs have an insane lag. So you don’t know if it on or off. But the absolute digital fail was the iPad used to order room service. We ordered 2 meals and a bottle of champagne. Then we ordered some Pepsi max. The phone rings and we get advised they need to sub out the champagne. They delivered the drinks. An hour passes, we call about the food. They say ok they will check. 20 mins passes we call and they ask what did we order? WT? So we wait and we wait and then we get a call to say there was no food order. It’s obvious to us they cancelled the first champagne order to replace it with a second one and in doing so deleted our dinner order. I ask to speak to the duty manager. He explains the kitchen is now closed. WT? 5 stars my A. So we had to order uber eats. The manager offered to pay for our uber and eats, we declined. In the end it’s 11:15 pm before we get dinner. Then final insult was although the champagne and Pepsi max were delivered together, we were charged 2 tray charges.…
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Date of stay: May 2022Trip type: Traveled
Room Tip: Don’t use the iPad in the room. Call to order room service. If it takes more than 20 mins they...
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Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 2 weeks ago
Dear Dave, Thank you for taking the time to leave a review. I am extremely sorry to hear you were disappointed by your stay. It is great to hear Eden was able to be of assistance, and we will certainly pass your feedback regarding the app on to the IHG IT team. Our sincere apologies for such a disappointing in room dining experience. This is certainly not the level of service we would expect from our staff. Please be assured that I will follow this up with our restaurant leaders for review. We thank you for staying at InterContinental Adelaide, and hope to be able to improve upon your experience soon. Kind regards, Michael Gaedtke, General Manager
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Haven't stayed here since it was once a Hyatt hotel. Now the hotel generally isn't what it used to be back in it's hey-day, but it doesn't pretend to be. Services have clearly been slashed, but are still very good The place is clean and well-kept. The self-parking is a bit confusing, but we had a very good experiences in the bars and at breakfast (though I was a bit surprised the hollandaise on the eggs benedict was out of a packet!). The room was very nice, and for it's age, everything was in good order. It was also quiet, which is good for me as I rarely sleep in a large motel, waking up everytime someone flushes a toilet or opens a door. Certainly I thought the parking and breakfast deal was very good value and will consider staying again next time I am in Adelaide.
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Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 4 weeks ago
Dear Gary, Thank you very much for taking the time to leave such a lovely review. It is wonderful to hear you enjoyed your time in Adelaide and your stay at the hotel. We appreciate your feedback regarding self-parking – please be assured I will pass this on to our team to see if we can simplify our communication. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager
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+1
My sister and I had a one night stay at the Intercontinental Adelaide last night. Bit of a line up for check in but staff were very patient and friendly. We booked a 'city view' room and the view was great. Could see all the way to the sea and also a partial, and lovely, view of the river. We were on floor 17. We requested twin beds and these were provided. Beds were most comfortable. The room was spacious and well furnished. Big TV which could be angled to watch from bed :-) The bathroom was huge. Although a little dated it was incredibly clean. You can tell that this hotel was high spec and, in their day, the rooms would have been impressive and opulent. We certainly didn't mind that the bathroom was not furnished in the modern tiles now seen in newly built rooms. I liked it's retro opulence. Apparently the hotel is scheduled for room refurbishments. The room never felt stuffy and has good air temperature control. There are plenty of lifts and we were not ever waiting. We had a look at the pool which was outdoors. Gorgeous view from the pool. It's not huge but a lovely spot, overlooking the river, Adelaide Oval and the Festival Theatre. Breakfast was buffet style but able to order coffee and cooked eggs (in numerous ways). It was lovely and in a stylish room. Parking was included in our rate. The casino is right next door and very easy walking to loads of restaurants, shopping and entertainment at the Festival Theatre or Adelaide Oval. The Convention Centre is next door. Highly recommend staying here! Couldn't fault it.…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 4 weeks ago
Dear Mandy, Thank you very much for taking the time to leave a review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team! It is wonderful to hear you enjoyed your stay and had an excellent breakfast experience. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager
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Here for anniversary on a package deal room, parking and breakfast for two at a very reasonable $199.00, on check in we even received to complimentary drinks, nice touch. Our room is spacious, very comfortable bed, a very decent size TV (nice change there normally very small) and a great view over the RiverTorrens towards Adelaide oval. Plenty to chose from at breakfast. Very handy to everything and the tram within the city centre is free, nice bonus. If you’re looking at staying in Adelaide check out their package deals, highly recommended.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded Apr 3, 2022
Dear Steve, Thank you very much for taking the time to leave such a lovely review. It is wonderful to hear you enjoyed your stay at the hotel and had an excellent breakfast experience. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager
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Rooms are really outdated, narrow doorways to the bathroom and not even basic supplies like sanitary bags or a shower cap in the room. No bottle of water in the fridge - only a little carton of milk. Breakfast the next morning was PACKED and very uncomfortable. Won't be back.
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Date of stay: March 2022
Rooms
Cleanliness
Service
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded Mar 28, 2022
Hello, Thank you very much for taking the time to leave a review. We are very excited to have announced a $32 million refurbishment of the hotel, which will include a refresh of our guest rooms, restaurants, and event spaces. We hope to see you again once the renovations are complete. Thank you for your feedback regarding the in-room amenities. Unfortunately, we have had to limit our available amenities due to COVID-19 regulations, and concerns surrounding the safety and wellbeing of our guests and staff. We recognise that this is an inconvenience, and hope we will soon be able to expand our services in order to meet guest expectations. At this time, the majority of our in-room amenities can still be provided to you – please feel free to call our Concierge during your next stay, and they will be happy to provide you with whatever amenities you require. I am sorry to hear you were disappointed by your stay, and hope to improve your experience in future. We thank you for staying at InterContinental Adelaide, and hope to welcome you again soon. Kind regards, Michael Gaedtke, General Manager
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We had a really great time. The room was clean. The staff were excellent and accomomdated all our requests. The Buffett was awesome. It was in a good location too. Overall good Customer Experience. Would definitely stay again.
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Date of stay: March 2022
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded Mar 27, 2022
Hello, Thank you very much for taking the time to leave such a lovely review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team! It is wonderful to hear you enjoyed your time in the city and your stay at the hotel, and had an excellent breakfast experience. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager
Read more
The hotel service provided was very good, staff were friendly, facilities were clean and comfortable, breakfast was excellent with a great variety to choose from. Check in (mid-afternoon was a bit slow) and staff were apologetic. The room decor was nice but probably due for a refurbish.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: Great views over river, bridges, ovals and parks
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Helpful
Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded Mar 27, 2022
Hello, Thank you very much for taking the time to leave such a lovely review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team! It is wonderful to hear you enjoyed your time in the city and your stay at the hotel, and had an excellent breakfast experience. Our sincere apologies for the wait time at your check-in – please be assured we have been actively taking feedback from our guests and staff in order to streamline this process in future. We are sorry for the inconvenience. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager
Read more
PRICE RANGE
$234 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental adelaide hotel adelaide, adelaide hyatt regency, hyatt adelaide
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
367
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Claim Your Listing Frequently Asked Questions about InterContinental Adelaide, an IHG Hotel
Which popular attractions are close to InterContinental Adelaide, an IHG Hotel?
Nearby attractions include Unique Opal Mine Pty Ltd (0.3 miles), Adelaide Oval (0.3 miles), and The Rundle Mall Pigs (0.3 miles).
What are some of the property amenities at InterContinental Adelaide, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Adelaide, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at InterContinental Adelaide, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Adelaide, an IHG Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Adelaide, an IHG Hotel?
Conveniently located restaurants include Haigh's, Peel Street, and Shiki.
Are there opportunities to exercise at InterContinental Adelaide, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does InterContinental Adelaide, an IHG Hotel have airport transportation?
Yes, InterContinental Adelaide, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Adelaide, an IHG Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Adelaide.
Are any cleaning services offered at InterContinental Adelaide, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Adelaide, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.