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Mantra on Frome

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#14 of 58 Hotels in Adelaide
Certificate of Excellence
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1 room 2 adults 0 children
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Mantra on Frome
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760 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Canberra, Australia
Reviewed December 19, 2016

We booked our stay 5 night stay 11 months in advance. We thought we got a reasonable rate due to booking so far out. However upon check in we were informed that in some small print it meant we had booked an eco rate. Which meant despite being a serviced apartment, it would not be serviced at all during our...

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Helpful?
Thank ilovegelato82
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear ilovegelato82, Thank you for taking the time to provide feedback on your stay with us, I was sorry to hear of the issues you experienced during your stay, and I have addressed all of your concerns with my management team as we have failed to provide the quality and service for which we are better known in this instance....

Adelaide, Australia
Reviewed December 19, 2016

The room and bathroom are clean and neat. HOWEVER the one thing to keep in mind - They will take the usual $100+ deposit from your credit card, be wary that when you check out they don't deposit back in straight away it takes over 5 days. So if you require this money for any reason over the following week,...

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Helpful?
Thank BH2828
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear BH2828, Thank you for the feedback. I would like to note that the length of time a pre-authorisation takes to release is dependent on which financial institution you bank with, and nothing to do with the hotel. Where possible, we do contact the financial institutions of our departing guests to let them know the authorisations are no longer needed,...

Greater Perth, Australia
Reviewed December 18, 2016

Noisy location being on the main roads with traffic lights. Could do with double glazing Breakfast not on site need to walk to Mantra on Hindmarsh. Otherwise clean and adequate. Staff friendly. Value for money lots of amenities in the room..

Review collected in partnership with this hotel
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Helpful?
Thank jaynet175
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Jayne, Thank you for the review following your stay with us. We are in a vibrant CBD location and as such, do have some noise from time to time. Our balcony doors have recently had soundproofing strips installed to reduce any additional noise from outside, and I will have maintenance check the room to ensure all is where it...

Brisbane, Australia
Reviewed December 18, 2016

Central location with easy walking distance for great food, the mall and the botanical gardens. Friendly and helpful staff. Enjoyed our stay but would have been better with free wifi. Would highly recommend to all our friends.

Review collected in partnership with this hotel
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Helpful?
Thank janicet681
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Janice, Thanks for the feedback, it was great that you enjoyed your stay. We have recently amended our WiFi offering and on your next visit you can enjoy free WiFi if you book directly with the hotel. Best Regards, Stuart Riddell

Adelaide
Reviewed December 18, 2016

Our group consisted of 2 couples attending a function on Rundle Street. The room was perfect for our needs. Great location, very comfortable. Staff were helpful and friendly. Would definitely use this hotel again.

Review collected in partnership with this hotel
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Helpful?
Thank karyn304
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Karyn, Thanks for the review following your stay, it was great to read that your group enjoyed the stay, facilities, and service. I do hope to welcome you back in the future. Best Regards, Stuart Riddell

Adelaide, Australia
Reviewed December 18, 2016

OK but not unfortunately excellent - small room, no free wi-fi and no coffee machine in room, which I mention as these are fast becoming standard inclusions in most reasonable hotels. I note that the car park 'wheeze' is in effect - should be part of the room fee!

Review collected in partnership with this hotel
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Thank Peter N
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Peter, Thank you for the review following your recent stay with us, I appreciate your comments and do note that all guests who book directly with the hotel do now enjoy free WiFi, and there is complimentary coffee & tea making facilities in every apartment (although for anyone preferring specialty coffees, there is a coffee machine at reception which...

Perth, Australia
Reviewed December 17, 2016

We had a 2 bedroom apartment! Both Gary And Cerina were pleasant, helpful and informative. They both made us feel very welcome. This was our first visit to Adelaide! The accommodation was excellent! Very spacious, fully equipped and good in location! Value for money! Would definitely recommend and stay again!

Review collected in partnership with this hotel
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Helpful?
Thank hughm322
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Hugh, Thank you for the feedback, and also your kind words about Gary & Creina. I have passed on your comments - it is always great for the team to be recognised for a job well done. We do hope to welcome you back in the future, should your travels bring you back to Adelaide. Best Regards, Stuart Riddell

Brisbane Region, Australia
Reviewed December 17, 2016

We stayed at mantra on Frome for a week with our 2 young children. It was a great location and the staff were very friendly. The hotel could use a little freshen up but we enjoyed our stay. A port a cot, high chair and baby bath were all provided to us which was extremely convenient having travelled from interstate.

Review collected in partnership with this hotel
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Helpful?
Thank 498haleyr
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Haley, Thank you for the feedback, and also for choosing to stay with us for your interstate trip. I appreciate your comments and will note that we are looking into refurbishment plans for the upcoming year, based on feedback such as yours. Thanks again, and we hope to see you back at the property in the future. Best Regards,...

Reviewed December 16, 2016 via mobile

Great hotel. Fantastic location. Special mention to Alistair for the amazing service. He went above and beyoind to help ky family. Rooms are spacious and well equipped. Would definitely recommend and stay again. Thanks again Alistair!

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Helpful?
Thank Jodi K
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Jodi, Thank you for taking the time to provide feedback on your recent stay. I was pleased that you enjoyed your stay with us. I will also pass on your comments to Alistair who I'm sure will be thrilled. Once again thank you for your feedback and we look forward to welcoming you back again soon. Best Regards, Stuart...

Adelaide, Australia
Reviewed December 16, 2016

Good location. Cost for sofa bed ( $100) excessive since one was already in the room and only minimal cost for management to provide linen. Twin bed not available. Operation of shower taps needed careful operation to achieve suitable temperature, it would be easy to scald oneself, obviously no tempering valves installed.

Review collected in partnership with this hotel
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Thank ronbH2248SM
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Ron, Thank you for the feedback on your stay, I appreciate your comments and have had the maintenance team look at the mixer taps in the shower of your apartment to ensure better operation. The additional charge would be for the 5th adult noted on your booking, which is common practice. Thank you once again for the feedback, and...

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Amenities

Highlights
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mantra on Frome is a spacious, apartment style hotel situated in the heart of Adelaide's East End cafe precinct. The perfect location for business or leisure travellers, the hotel is just moments away from Adelaide's CBD, Rundle Mall shopping precinct, theatres, entertainment and dining. The hotel is also minutes away from the Adelaide Botanic Gardens, Adelaide Zoo, Central Markets and Adelaide City Swim & Gym. Styled to meet the needs of both leisure and business travellers, Mantra on Frome offers a selection of Studio or One, Two and Three Bedroom Apartments. All rooms feature air-conditioning, cable television and in-house movies. To ensure your stay at Mantra on Frome is comfortable, the helpful team is available via the 24 hour reception desk. A tour desk, room service, secure undercover parking, same day laundry and dry cleaning service, babysitting and secretarial services are also available as well as in-room massage on request. Parking is subject to availability and needs to be pre-booked. Alternate offsite parking available ($20 per vehicle per night). ... more   less 

Additional Information about Mantra on Frome

Address: 88 Frome St, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $96 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Frome 4*
Number of rooms: 72
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Also Known As:
Mantra On Frome Hotel Adelaide
Mantra On Frome Adelaide
Hotel Style:
#12 Family Hotel in Adelaide
#12 Romantic Hotel in Adelaide
#14 Business Hotel in Adelaide
#14 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travelers have asked, with answers from Mantra on Frome staff and other travelers.
5 questions
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Questions? Get answers from Mantra on Frome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pre book car space, Higher floors.”
 of 5 bubbles Tanjoobi, 6 days ago | Read review
“A room facing onto Frome Street is probably going to be quieter than one facing onto Grenfell Street.”
 of 5 bubbles alisonj128, Feb 14, 2017 | Read review
“Rooms overlooking Frome Street have a good view.”
 of 5 bubbles GLW1941, Jan 3, 2017 | Read review
“2 bed rooms available with fold out lounge too”
 of 5 bubbles Zacuba, Jan 1, 2017 | Read review
“Check if there is extra costs eg for use of the trundle bed.”
 of 5 bubbles janicep524, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question