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Qualia Resort

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Qualia Resort
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1,210 Reviews from our TripAdvisor Community

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Showing 1,137: English reviews
Melbourne
Reviewed November 11, 2014

I have just returned from a wonderful week at Qualia. We were picked up from our airport and taken directly to our villa (no 5). The minute we walked into our villa, the view took my breath away - it was stunning. The room itself was gorgeous. The bath room was huge with two separate basins with their own bench...

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3Thank jane02
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear jane02, What a pleasure to read your review following your week with us. I trust you left Hamilton Island much more relaxed than your arrival! I agree - the pavilions here at qualia are beautifully appointed and offer a pared down aesthetic which is well thought out and clearly work. And no password for the complimentary wifi...! We believe...

Glasgow, United Kingdom
Reviewed November 8, 2014

From the moment we were picked up from the ferry by the Mercedes till the minute we departed I can honestly say this place was the ultimate in luxury. Our bungalow was set in the natural woodland overlooking the bay and had a large balcony with two very comfortable loungers and a table and chairs. The bedroom was large enough...

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Thank whitesheilagh
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear Whitesheilagh, Thank you very much for your glowing review and I was so delighted to read about your favourable stay here at qualia recently. The ultimate luxury experience in a comfortable environment and served with a professional yet personable manner is what we strive to achieve for all our guests. We greatly appreciate you sharing this with us here...

Sydney, Australia
Reviewed November 7, 2014

We have just visited Qualia for a second time. We stayed in a Windward Pavillion - apartment 11. Highly recommended - no one looks onto the property and you can't see others. The property is just stunning - you really can't beat the place for natural beauty. The apartments and their natural woods and colourings sit beautifully with the environment....

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Thank Talitha C
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear Talitha C, Thank you for providing us with your review following your recent return visit to qualia. As a returning guest, you already have an experience of qualia from which an effective comparison can be drawn. Thus, we welcomed your comments - as both positive and more constructive feedback is important as we continue to measure our performance. Needless...

Brisbane, Australia
Reviewed November 7, 2014

Visited about 2 weeks ago for my milestone birthday with my husband. From arrival they just make you feel very special, the welcome drink and the breathtaking view at the long pavilion and you know you are off to a wonderful experience. We stayed at pav 52 which is a leeward pavilion. It was wonderful and the view from our...

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Thank tipsyhoney
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear Tipsyhoney, Thank you for choosing qualia to celebrate your recent birthday with your husband. The world is full of infinite choices where one can choose to spend such a milestone and so I am delighted and thankful to hear that we delivered on so many aspects of your time with us here at qualia – especially the beach drop...

Rockhampton, Australia
Reviewed November 6, 2014

Well when you talk luxury places to stay in Queensland my number one pick has always been Versace Palazzo on the Gold Coast. That's was until last week.... Qualia is spectacular, YES I mean bloody unbelievable spectacular! The views, the rooms, the staff and the spa blow Versace away. Qualia is the gem of the Whitsundays and if you don't...

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2Thank 49iceman
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear 49iceman, Thank you for your positive words of encouragement following your stay. I am delighted that qualia rates so highly for we strive for the right mix of location, service and facilities. But most importantly – I’d like to think it is the marvellous qualia team which differentiates us! I’m thrilled to read that you have been swayed and...

Chatswood, Australia
Reviewed October 30, 2014

My mother and I both did the Signature spa. We were both in the same room, which was as amazing as the massage itself. You really feel as if you've left reality. Service was great, and the whole resort is nothing short of exceptional.

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Thank Hae W
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear Hae W, Thank you for sharing your kind words on your recent Spa qualia experience! We strive to provide signature experiences across the entire range of dining, recreational and social opportunities we provide here at qualia. I’m thrilled to know that we on this occasion, we delivered so emphatically . Kind regards, Matthew T General Manager – qualia

Sydney, Australia
Reviewed October 26, 2014

This resort is just gorgeous, looking over water from wherever you are. The pavilions are second to none - spacious, beautifully decorated and blending into the local landscape. There are two main dining options on site - The Long Pavilion, and Pebble Beach restaurant near the bottom of the resort, next to the main pool and overlooking the azure waters...

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2Thank Yvonne U
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear Yvonne U, Thank you for providing your review and feedback. I do sincerely apologise that you were not able to enjoy a meal at a number of the other restaurants on the island during your stay. It is a very busy time for the island as a whole as well as qualia and so your recommendation to book ahead...

Sydney, Australia
Reviewed October 24, 2014

we recently spent 2 nights and 3 days at qualia and it was very pleasant. Beautiful landscaped gardens and the pavilions are fantastic. the resort is beautiful and well planned out. However whilst the service at Qualia is good, its not excellent. The staff are young, inexperienced and don't seem to genuinely enjoy being there. Many of them avoid eye...

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3Thank amzsy
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear amzsy, Thank you for taking the time and providing a review following your stay. I was most concerned to read the content of your posting in regards to your interactions with our staff. We pride ourselves on the attitude and demeanour of our team and while youth occasionally brings with it some inevitable inexperience, we endeavour to rectify this...

Melbourne, Australia
Reviewed October 22, 2014

We just returned from a quick 3 night stay at Qualia. We tried to book a Windward Pavillion but unfortunately they were booked out, so instead we booked a Leeward Pavillion. On the afternoon we arrived we were given Pavillion no.30 with absolutely no view and near the main entrance road. We complained that day and Qualia said they would...

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13Thank sojourn2014
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear sojourn2014 My thanks for taking the time to review your recent stay with us here at qualia. I was of course disappointed to learn that there was issue with your first nights’ accommodation and that the levels or quality of service you met with did not meet your expectations, nor those that we strive to provide.. I am however...

Brisbane, Australia
Reviewed October 22, 2014

We stayed there for our wedding anniversary on a package, which included 90 spa treatment per person and dinner... Based on previous posts, we booked in all our activities, spa treatment and dining reservations prior to our arrival, so everything went very smoothly. We also requested for a sunny windward pavilion. They were booked out on our first night, so...

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2Thank alphaleo01
Hamilton_Island_Aus, General Manager at Qualia Resort, responded to this review

Dear alphaleo01, Thank you very much for your kind review here on TripAdvisor. I sincerely appreciate you choosing to celebrate your wedding anniversary with us. May I say you did your research well! It is always a better option to look to make bookings ahead of your stay so you are able to make the most of the various dining...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Situated in the Whitsundays, qualia puts the wonders of the Great Barrier Reef right on your doorstep. Its sun-drenched northern aspect provides the ideal location to appreciate the passing beauty of each day, surrounding guests with some of the most stunning and spectacular waters to be found anywhere in the world. What’s more, with a direct flight taking only 2-3 hours from international gateway cities on Australia’s east coast, qualia truly is a world-class destination without the journey.qualia offers a choice of 60 individual pavilions, each with breathtaking views. There are spacious one-bedroom freestanding pavilions (Windward and Leeward) that provide an indulgentspace to relax in and unwind, with either a sundeck or private infinity edge plunge pool. Or, there’s the uncompromising luxury and privacy of the Beach House with its own guest pavilion. ... more   less 

Additional Information about Qualia Resort

Address: 20 Whitsunday Boulevard, 4803, Australia
Location: Australia > Queensland > Whitsunday Islands > Hamilton Island
Price Range: $740 - $1,027 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Qualia Resort 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Qualia Hamilton Island
Qualia Hotel Hamilton Island
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Questions & Answers

Here's what travelers have asked, with answers from Qualia Resort staff and other travelers.
20 questions
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Questions? Get answers from Qualia Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“windward pavilion- plunge pool and views are amazing.”
 of 5 bubbles melissacY1746KC, yesterday | Read review
“With private plunge pool is the best, but all of them are epic.”
 of 5 bubbles roberg392, yesterday | Read review
“Go for a Windward pavilion if you can afford it.”
 of 5 bubbles RichardWiltshiireUK, 2 weeks ago | Read review
“Every Pavilion is spectacular”
 of 5 bubbles jenniferborn, 3 weeks ago | Read review
“Every Pavilion (room) is good but for the ultimate in luxury the Beach House is secluded, quite, beautiful”
 of 5 bubbles 148amandas, 3 weeks ago | Read review
5 of 5
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